We’ll Be There for You Every Step of the Way
Whether you need help resolving an issue, you’re looking for advice on how to optimize your Magento platform, or you simply want to learn more — we’ve got you covered. Magento Enterprise Edition’s extensive support resources are proof of our commitment to your success.
Magento Technical Support
Your online business never sleeps, and neither does our dedicated technical support team. Each Magento Enterprise Edition license comes with an SLA-backed support agreement that ensures that – whenever and however an issue arises with your core platform – we’ll be there to help.
Want to maximize the value of your eCommerce investment? Magento offers consulting, training and education services that can help. And hundreds of Magento Solution Partners can provide assistance with every aspect of your eCommerce success.
Magento Expert Consulting Group
The Magento Expert Consulting Group (ECG) provides the advice you need to make the most of our software. ECG conducts an expert analysis of your site using proven methodologies and techniques. They then deliver recommendations for everything from architectural design to overall performance – all to ensure your success.
Magento U Training
Magento knowledge is power. That’s why Magento U provides a full curriculum of courses ranging from the basics of eCommerce to the fundamentals of Magento development. We’ve made it easy to get training on your schedule: students can choose instructor-led courses (both classroom and online) as well as online, on-demand training.
Magento Solution Partners
Looking for a partner to help with design, development, integrations or marketing? Magento has a global network of Solution Partners that provide the assistance you need. Magento Solution Partners have a track record of creating successful Magento Enterprise Edition implementations. They also have the backing of Magento sales and technical resources to ensure your project leverages best practices.