Trusted Shops

Trusted Shops with Trustbadge®

  • Popularity Score 46524 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

One extension, all possibilities! Built trust at first sight - with customer reviews and/or the trustmark!
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

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Magento Connect 2.0

Magento Connect 2.0

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Trusted Shops with Trustbadge®

We do not support this extension any more!

Please use our new extension Trustbadge Reviews Toolkit from now on.

Kundenbewertungen, Bewertungen, Gütesiegel, Customer reviews, Reviews, Avis clients, Avis des clients, Opinie klientów, Opinie, Znak jakości, Klantbeoordelingen, Beoordelingen, Recensioni, Comentários de Clientes, Valoraciones, Opiniones de clientes

M1 Extension Versions


2015-05-06 11:11:46
  • Version number: 0.2.6
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9
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Magento Connect 2.0

Magento Connect 2.0

  • Complete rebuild.
  • Emails are being managed by Trusted Shops themselves.

Fixed broken R0.2.4

2014-01-09 15:03:17
  • Version number: 0.2.5
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7
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Magento Connect 2.0

Magento Connect 2.0

  • * Released on GitHub:
  • * Code cleanup
  • * Removed superfluous code for sending reminder emails
  • * Disabled all previous install/upgraded script
  • * Updated backend info tab
  • * [FIX] Release 0.2.4 was broken and has been fixed now

New 'Rate Later' Service

2013-12-23 23:30:23
  • Version number: 0.2.4
  • Stability: Development
  • Compatibility: 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1
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Magento Connect 2.0

Magento Connect 2.0

  • * Added 'Rate Later' functionality provided as a service by Trusted Shops

Minor Release

2013-02-27 12:57:42
  • Version number: 0.2.3
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7
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Magento Connect 2.0

Magento Connect 2.0

  • • Spanish translation, email template and button graphic added
  • • Translated image alt text in reminder email
  • • Added new TS seal logos for Admin area
  • • French spelling of module info tab in Admin area
  • • Replication of existing translations for other locales with same language
  • • Moved design/theme from 'default_default' to 'base_default'
  • • Replaced PDF documentation with link to online version in module info tab and Link is referencing to translated documentation depending on selected language in Admin area. Currently available languages: DE, ES, FR, PL and EN which is also the fallback
  • • [FIXED] Reminder emails are sent to orders where the shop has no TS ID and rating links have no TS IDs in email.

Trusted Shops Kundenbewertungen

2012-05-18 10:05:11
  • Version number: 0.2.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6
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Magento Connect 2.0

Magento Connect 2.0

- Added Spanish translation file and replaced TS seals.
- Created back-end helper with functionality to select locale depending TS seals for info panel.
- Created email template for Spanish and configured in config.xml.
- Added translations of Spanish into ES, FR, DE and PL CSVs.
- Added Spanish to language select.
- Corrected back-end helper name.
- Added Spanish back-end translation for 'Shop Language'.
1 2 3 4 5

Email not sending

Hello, I've installed the extension, but rating request emails are never sent. Even when I set the delay to 0. Someone with the same issue? Thanks in advance!
Asked by: tvermand
Hello, since updated to 0.2.5 the Email is not sending for "reminder rating" in Observer.php I found this comment: "Submission of reminder emails from the Magento host is replaced by * Trusted Shops' 'Rate later' service thus the event listener checkSendRatingEmail and the * used methods are superfluous." What it means? How can get customer Rating Email after shipping Thanks
Answered by: usman1
Date published: 2014-06-28

I am getting the following error:

Fatal error: Call to a member function asArray() on a non-object in /var/www/magento-1702/app/code/community/Symmetrics/TrustedRating/Model/Setup.php on line 53 Magento (patched) symmetrics_trustedrating-0.2.4 What could be wrong?
Asked by: HubertusMagnus
symmetrics_trustedrating-0.2.5 works like a charm, thanks Ngoc
Answered by: HubertusMagnus
Date published: 2014-03-15

no images in emails

Extension works on Magento 1.7 but i dont get images in Email-Templates - ich checked the html and the image-paths are all (domain)"/media/trustedrating/buttons/" and there are no files in the according folder...
Asked by: creatingweb
The images are not copied to the media folder by the extension, there seems to be a bug. Copy the files to the /media/trustedrating/buttons/ folder manually. Than change the image size to a different size in the backend, save the configuration, than switch the size back to your size you want and save the configuration again. Now it should work.. and, of course you have to insert in your transaction emails.. Oliver -
Answered by: Oliver_Froehner
Date published: 2014-12-27

No images for Rate Now & Rate Later

I have installed your extensions for trusted shops and all seemed ok apart from there are no images shown for Rate Now and Rate Later at checkout or in the emails. I have downloaded the images and uploaded to the media/trustedrating/buttons folder but still nothing.
Asked by: Innov8 Internet
Hi Innov8 Internet, please have a look on this installation & configuration entry: Maybe you've not set the button designs yet? cheers, ngoc
Answered by: symmetrics CGI
Date published: 2014-12-10

I have installed this extension but not able to see it on frontend

Asked by: pratik_chheda
Did you flushed the cache after installation? cheers, ngoc
Answered by: symmetrics CGI
Date published: 2014-03-04

Is there any possibility to create compatibility with CE 1.8?

Asked by: htopewag
Hi htopewag, so far we have no negative feedback on the compatibility of this module to Magento CE 1.8 You can download the module from github and put it to the magento root. Remember to create a backup first. cheers, ngoc
Answered by: symmetrics CGI
Date published: 2014-06-28

exception 'Mage_Core_Exception' with message 'Ungültiger Blocktyp: Symmetrics_TrustedRating_Block_RateUs_Order_Email'

After Update to new Version and Magento I get the following exception in the exception-log: exception 'Mage_Core_Exception' with message 'Ungültiger Blocktyp: Symmetrics_TrustedRating_Block_RateUs_Order_Email' Any solution for this?
Asked by: datensurfer

Call to a member function getSelect()

Am getting the following error in MoneyBookers payment page Fatal error: Call to a member function getSelect() on a non-object in D:\wamp\www\projects\myfridaygoodies\app\code\community\Symmetrics\Buyerprotect\Helper\Data.php on line 91 Url : Any ideas ?
Asked by: Muvacon

Error after uploading files.

After uploading the files i'm getting this error in configuration page of admin. Fatal error: Class 'Symmetrics_TrustedRating_Helper_Data' not found in /home/livingfurnishco/public_html/app/Mage.php on line 547
Asked by: shashank77

problem after installation...

after isntalation there was problem in magento connect; he want another file from trusted shop but without response. After that main page and admin page of my shop : "Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later" I had to bring back my shop from backup...
Asked by: dark_james
  • y_2017, m_2, d_19, h_12CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_10
  • loc_en_US, sid_4481, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
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About the Developer

This extension was developed by and is supported by Trusted Shops

Trusted Shops with Trustbadge® is rated 1.6 out of 5 by 5.
Rated 3 out of 5 by from Invades the wrong folder Templates DO NOT BELONG in "app/design/frontend/base/default" but in "app/design/frontend/default/default"
Date published: 2015-12-30
Rated 1 out of 5 by from Update bricks shop! Thanks for bricking our shop with the update. It says now "Module "Symmetrics_Buyerprotect" requires module "Symmetrics_TrustedRating"." Can't remove it because Magento Connect is broken now … The extension has really poor software quality in general.
Date published: 2015-05-19
Rated 4 out of 5 by from Useful for shop owners, a little confusing for developers The module basically does what is advertised. There are not much configuration options in the backend, you can add your Trusted Shops ID, select the language and email template (the module comes with translations in German, English, Spanish, French and Polish) and a delay in days when to sent the reminder mails. The last option (delay) has an info text that makes you think that the reminder mail is sent immediately after the order has been place, BUT IT NEVER IS SENT. The reason for this is in the model class Trustedrating.php in the function checkShippings(): if (!$dayInterval = $this->getDayInterval()) This is for one bad programming style and furthermore it contradicts the info text in the backend. It took me about an hour until I figured out why I haven't received any emails although my setting was "0". The module also adds a block to the checkout success page, this should be configurable. The reminder mails are send out each time an admin user logs into the backend and at 4:04 am with a cron job. This should be configurable as well.
Date published: 2013-09-25
Rated out of 5 by from HI, working great on 1.5.1. I just wonder how to move the review box to footer?
Date published: 2012-01-16
Rated out of 5 by from Hello I am trying to install the extension Trusted Shops Kundenbewertungen on live server. But it gives following error Fatal error: Class 'SoapClient' not found in public_html/app/code/community/Symmetrics/TrustedRating/Model/Observer.php on line 204. I have successfully installed this extension on my local machine. On local machine this extension works fine. But can't resolve error issue on server. Please help me Thank you, Surya
Date published: 2011-09-10
  • y_2017, m_2, d_18, h_23
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_5
  • loc_en_US, sid_4481, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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