biztechcon

Customer Feedback Extension

  • Popularity Score 1557 Popularity Score

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Extension allows customers to write feedback about store. Admin can control & manage extension from admin side
Compatible with:
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You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

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Overview

Customer Feedback Extension

Allow customers to offer feedback for your magento e- shop with our powerful feedback extension

Magento, undoubtedly, is the best open source e-commerce solution around. The number of features and functionalities it offers is simply amazing. The default functionality of magento allows customers to review and write feedback about your products. However, with the dynamic Magento Feedback Extension from Biztech Consultancy, your customers will be able to do a bit more! Well, with our magento extension your customers can offer feedback for your entire magento e-commerce website in the easiest manner.

Product review is important for most of the customers as it allows them to make better purchase decisions. But what if customers can get feedback about an entire magento store? This certainly helps save their valuable time. This easy-to-use Magento Feedback Extension has been specially carved out for customers to write feedback about an entire magento website. What’s more, as an admin, you have complete control over the feedback displayed about your magento store. The magento feedback extension can be easily managed from the back-end admin panel. It has been optimized to deliver consistent performance across multiple platforms.

Exciting features offered by the Magento Feedback Extension

  • Easily enable/disable the extension from admin area
  • Feedback button display, Pop up display for feedback form
  • The customers are offered a user-friendly form which can be easily filled up in less time
  • Send notification email to admin for new feedback entry by users.
  • Admin email configuration area for email recipients.
  • Easy installation & deployment
Important Note

The magento feedback extension provides interface for admin to enable/disable module from backend and configure recipients email address for feedback email. To control & manage the extension, you need to go to System > configuration > Biztech Extensions > Feedback > configuration.
For display feeback button in custom theme add below code in footer.phtml of your custom theme
echo $this->getLayout()->createBlock('feedback/feedback')->setTemplate('feedback/popup_html.phtml')->toHtml();

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M1 Extension Versions

Enhancements

2014-04-03 10:09:45
  • Version number: 1.0.0.6
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

-Add recaptcha functionality

Notes

2012-07-27 13:31:48
  • Version number: 1.0.0.5
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

- Display all the extension configuration in separate tab navigation.

Notes

2012-07-19 10:20:35
  • Version number: 1.0.0.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

- IF Feedback recipient email is not specified then email will be sent to the recipient specified for contact us form.

Notes

2012-07-19 10:12:54
  • Version number: 1.0.0.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- IF Feedback recipient email is not specified then email will be sent to the recipient specified for contact us form.

Notes

2012-07-18 15:04:01
  • Version number: 1.0.0.3
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

- Solved the problem of details in the mail.
1 2
Q&A

How to install feedback extention?

Asked by: brionygifts
Hello, Thanks for your comment. It is quite difficult to explain over here how to install extension. Can you please provide us your email id? So we can send you our installation guide for this extension. Thanks,
Answered by: biztechcon
Date published: 2014-08-30

I installed the extension but the "Feedback" button does not showing up.

I installed the extension but the "Feedback" button does not showing up in my custom theme. The footer.phtml code was added as described, but anyway it does not showing up.
Asked by: Urryx
Hello Dear, Thanks for writing, we are happy to hear from you. If you using any custom theme possibility that it might be conflicting. Can you please send over your URL with Admin and FTP details @ sales@biztechconsultancy.com we will assist you further on this. Hope this helps! Please let us know how it works and in case of any further concern. Thanks,
Answered by: biztechcon
Date published: 2015-06-17

Recipient Email

Where the feedback is send when I don't fill the recipient email in the settings? And there is any way to save the feedback on the magento itself, or a database? Thanks.
Asked by: hugo_cicarelli
Hello, Thanks for your comments. When there is no recipient email mentioned in backend then email will be sent to no one. For storing feedback to database, we have implemented this change in our next version, we will be releasing our next version very soon. Thanks,
Answered by: biztechcon
Date published: 2014-10-11

Support for CE 1.9?

Will this addon be updated for Magento CE 1.9?
Asked by: magn3tik
Hello Dear, Thanks for writing to us, we are happy to assist you. Extension works with the version 1.9 but this will require further few changes related to design itself to make it compatible with 1.9 theme. If you have any query or further issue regarding our extension you can email us @sales@biztechconsultancy.com . Hope this helps! Please let us know in case of any further assistance. Thanks,
Answered by: biztechcon
Date published: 2015-03-07

I installed it shows with only base theme not my custom them why ?

I installed it shows with only base theme not my custom them why ? while tried to all thing my custom theme
Asked by: aksnsso
Thanks for your comment. Please add below code at footer.phtml in your custom theme folder "echo $this->getLayout()->createBlock('feedback/feedback')->setTemplate('feedback/popup_html.phtml')->toHtml();" Thanks.
Answered by: biztechcon
Date published: 2014-02-15

Can you store the feedback within Magento?

Asked by: Julian1936
Hello, Thanks for your comment. Right now we do not save feedback within magento. But we will release our new version with this feature. Thanks,
Answered by: biztechcon
Date published: 2014-08-16

this extention show validation error ?

on a product page when we submit the form, it's getting validation type error as- TypeError: this.options is undefined var useTitles = this.options.useTitles; kindly solved as soon as possible. From Mukesh dixit
Asked by: Mukeshdixit14
Hello Dear, Thanks for writing to us, we are happy to assist you. It seems that something might be conflicting with extension. We suggest you that please drop email with your site credentials @ support@biztechconsultancy.com and we will check it out what went wrong. Thanks,
Answered by: biztechcon
Date published: 2015-10-17

Embed into page?

I would like to use your extension on my checkout success page to gather user experience feedback. Is this possible or does it have to be a popup?
Asked by: jakekimpton

Hi How can i change the button position to right side?

Asked by: srieid

How to include reCAPTCHA in feedback form

Now I am tring to include reCAPTCHA on feedback form . Kindly help in this issue
Asked by: mebowaseem
  • y_2017, m_2, d_20, h_8CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_12
  • loc_en_US, sid_13582, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by biztechcon

Customer Feedback Extension is rated 2.4 out of 5 by 14.
Rated 3 out of 5 by from wrong template path You should place the templates in base/default instead of default/default
Date published: 2016-02-03
Rated 2 out of 5 by from Its not working for me I have install this extension and added the code in footer but its not showing in website
Date published: 2015-09-23
Rated 5 out of 5 by from Great Support , Great Extension I have been using this extension since long and whenever I had query developer guide me through . Simply Awesome and useful.
Date published: 2015-03-05
Rated 4 out of 5 by from Great extension! Simple enough to install, and very effective. The support time responded very quickly as well which is always a bonus.
Date published: 2015-01-30
Rated 4 out of 5 by from Good extension Quick installed and some few steps and get feedback form. This is good extension.
Date published: 2014-11-28
Rated 4 out of 5 by from Nice extension This extension functions as described . Also i was having some issue with the extension so I contacted to the support team. The support was prompt.
Date published: 2014-09-16
Rated 5 out of 5 by from Nice Extension Nice Extension and works great on Magento 1.8. Would have been great if there has been a storage of the feedback details in admin panel and a captcha on the form. Hope you will add it in next upgrade. Thanks
Date published: 2013-10-18
Rated 1 out of 5 by from Not working AT ALL in my 1.7 CE I installed this extension and when I went to Backend->Config->Feedback, the page returned a 404. The top "Extension" button is not working. I'm using a custom theme, but the backend part has not changed.
Date published: 2013-10-16
Rated 5 out of 5 by from Feedback extension Nice extension working fine in my theme great work man!
Date published: 2013-09-10
Rated out of 5 by from i install feedback extension working fine for default . but themes is not working and not displaying button also.. please help me. thanks.
Date published: 2012-12-24
  • y_2017, m_2, d_20, h_13
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_14
  • loc_en_US, sid_13582, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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