Packpin

Shipment tracking, notifications + cross selling solution

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Delivering unique & engaging post-purchase experience that boosts revenue through customer loyalty
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Shipment tracking, notifications + cross selling solution

Delivering interactive tracking and post-purchase experience to e-commerce customers.

With Packpin your customer is kept up-to-date with the progress of their order no matter which courier handles the shipment. As a seamless integration, Packpin does not compromise the identity or the aesthetic of your business, helping you build trust with every order. Use Packpin to automatically send rich personalized notifications and regain precious visits offering more each time a customer tracks the status of their order. Expand the shopping experience beyond the checkout page.

100+ carriers on board
80,5% Tracking email open rate
60,3% Website click through rate
Avg. 5,6% order value increase
Seamless integration
Expense cuts: Reduction in "Where is My Order" call volume

Packpin is a notification-based tracking service that allows you to sell more even during the tracking stage of your shipment. On average, a tracking email is opened 10.2% of the time. With Packpin this number goes up to 80.5% and 60.3% of all customers end up clicking through to the retailer’s website. A customer will most likely check up on their order status up to 5 times, thus enabling a wide array of opportunities for your business. The service is completely white labeled and appears as your own. It integrates seamlessly within your website without compromising the image of your brand. Try Packpin to redefine the post-purchase experience for your online shoppers.

- Up/Cross sell add-ons to go with your customer’s recent purchase.
- Support for 100+ carrier companies.
- Languages supported: English, Dutch, German, Spanish, Portuguese
- Automatically track all shipments in one place.
- Auto-detect carriers and display user-friendly results.
- Email notifications on shipment status changes.
- Cross sale possibilities on shipment tracking pages or notification emails.
- Shipment tracking button on shipment notification emails.
- Tracking button in customer order.
- Easy 5-minute installation.

Product demo video
Installation / setup video

Visit our demo store: http://magento.packpin.com/
Magento demo: Schedule a demo with us and our crew member will sort you out: info@packpin.com

Support for 100+ carrier companies worldwide. 

By introducing the tracking process to your own website you can:
- Up/Cross sell add-ons to go with your customer’s recent purchase.
- Introduce customers to new products.
- Secure a quality order experience from start to finish.

Upon a change in status of your customer's order, for example when an item has been dispatched from a hub or is out for delivery, Packpin will notify the customer and invite them back to your website to check the current status.

Easy 5-minute installation. Simply download extension and follow installation instructions bellow:

  1. Press "Install" and copy Packpin extension key from this page.
  2. Go to your Magento admin panel, choose “System” >> “Magento Connect” >> “Magento connect manager”.
  3. On opened page find a heading titled: “Install New Extensions”, paste the key into the text field and click “Install”.
  4. A “Ready to install extensions” message should appear. Click the “Proceed” button below the table. The Installation will run automatically and will take few seconds.
  5. Refresh the page and the Packpin extension will appear at the bottom of the installed extensions list on the “Magento connect manager” page.
  6. Return to admin.
  7. For the new extension to work properly, please, log out from administrator page and login again.
  8. Extension is now installed and ready for testing.
  9. In order to use all our features for longer period you should:
    Go to administration page of the shop, choose “System”>> “Configuration”.
    On the left side menu, find and click on Packpin Settings.
    Follow the instructions on top how to generate and apply unique API key.

How to get tracking API key:
  1. Sign up at panel.packpin.com
  2. Choose in the left menu “API keys”
  3. Generate new API key or choose from existing ones.
  4. Copy API key and paste it on Magento Packpin configuration page. 
  5. Save Config and Packpin extension is ready for you.

Important note: those who are already using custom “Transactional Emails” for “New shipment” email you might need to replace email trackings block by hand.
replace
{{block type="core/template" area="frontend" template="email/order/shipment/track.phtml" shipment=$shipment order=$order}}   with  
{{block type="pptrack/trackings" area="frontend" template="pptrack/email/order/shipment/track.phtml" shipment=$shipment order=$order}}

For magento ver. 1.9.2.2 and later:
You will have to add pptrack/trackings to System/Permissions/Blocks list.

You can track these carriers via Packpin:
1. US, Canada & Global Tracking
FedEx • UPS • USPS • TNT • DPD • Aramex • Toll Global Express • UPS Freight • Canada Post • Purolator • APC Postal Logistics • OnTrac • YRC • Asendia USA • UPS i-parcel • RL Carriers • Laser Ship • WeDo • DHL eCommerce • UPS Mail Innovations • Newgistics • Globegistics Inc • Ecom Express • Landmark Global • SAIA • DMM Network • Nationwide Express • RPX Online.

2. UK & Ireland Tracking
Royal Mail • Parcel Force • FedEx UK • SkyNet Worldwide Express • TNT UK • Interlink Express • UK Mail • YODEL • myHermes UK • XDP Express • An Post • DPD Ireland • Fastway Ireland • Asendia UK • Arrow XL • Deltec Courier

3. Europe Tracking
Direct Link • GLS • PostNord Logistics • Hermes Germany • Austrian Post • Swiss Post • Correos de España • Portugal CTT • La Poste • PostNL • PostNL International • PostNL International 3S • DHL Netherlands • Itella Posti • Sweden Posten • Post Danmark • Italy SDA • BRT Bartolini • GLS Italy • TNT Italy • Russian Post • Lietuvos paštas • LP Express • Česká Pošta • ELTA Hellenic Post • Belpost • Venipak • DHL Deutschland • Latvijas Pasts • Post NL Domestic• Post NL International 3S • World-Shipping • Post Hermes • Asendia Germany • Omniva • UkrPoshta • SGT Corriere Espresso • Itella smartPost • TrakPak • Correos Express • NACEX Spain • Redur Spain • Envialia • Chronopost France • ESTES • Packlink • Magyar • MRW • Colis Privé • DHL Parcel NL • Belgium post • Siodemka • FedEx Poland Domestic • Geniki Taxydromiki • Hrvatska Pošta • Matkahuolto • Colissimo • GLS Netherlands • Poșta Română • Cyprus Post • DB Schenker Sweden • DPD UK • Posten Norge / Bring

4. Asia & China Tracking
Singapore Post • Korea Post • India Post Domestic • India Post International • Delhivery • Bluedart • DTDC India • GoJaVAS • Japan Post • Yamato Japan • Sagawa Transport • Taiwan Post • Malaysia Post • Thailand Thai Post • China Post • China EMS • 4PX • Yanwen • DHL Asia • 4PX Worldwide • Express S. F. Express • VRL Logistics • Hong Kong Post • Yamato SG • First Flight Couriers

5. Australia & New Zealand Tracking
Australia Post • New Zealand Post • Fastway Australiat

6. Latin America, Middle East & Other Tracking
Correos de Mexico • Brazil Correios • Israel Post • Emirates Post Group • Correos Chile

If you did not find the carrier you are using, email us support@packpin.com and we will take care of it.
M1 Extension Versions

Fixed 1.7.2 issues

2016-12-27 09:09:34
  • Version number: 1.7.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed 1.7.2 issues

Fixed an issue where address or tracking number was breaking the layout

2016-12-02 12:10:19
  • Version number: 1.7.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed an issue where address or tracking number was breaking the layout

Fixed an issue where estimated delivery date was displayed incorrectly

2016-06-30 17:01:52
  • Version number: 1.7.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed an issue where estimated delivery date was displayed incorrectly

New template available for selection

2016-06-27 20:01:07
  • Version number: 1.7.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

New template available for selection

Added estimated delivery date

2016-05-22 14:08:15
  • Version number: 1.6.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Estimated delivery date will appear in info block when it's provided by a carrier.
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Q&A
(3 Questions : 2 Answers)

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1 year, 7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/magento-connect/media/avatars/avatar_2028865_1427791693.jpg
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Answer: 
Yes plugin is available for enterprise and it is free!
by
Packpin
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1 year, 5 months ago
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Fatal error: Call to a member function init() on a non-object in /home/ceylone1/public_html/store/includes/src/__default.php on line 22192
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ranjanchris
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Customer avatar
Answer: 
Whenever an error message contains includes/src/ it is very likely that the new/updated code has not been compiled yet. To recover from this (especially if your back-end has become unusable) edit includes/config.php and change

define(‘COMPILER_INCLUDE_PATH’, dirname(__FILE__).DIRECTORY_SEPARATOR.’src’);

to

#define(‘COMPILER_INCLUDE_PATH’, dirname(__FILE__).DIRECTORY_SEPARATOR.’src’);

This will fix the errors due to non-compilation and you can rerun the compilation process from the back-end.

To avoid such errors in the future when installing/upgrading any extensions we recommend the following steps:

1. Turn off Magento’s Compilation Mode
2. Turn on Magento’s Cache
3. Install the Extension
4. Refresh Magento’s Cache
5. Log Out of the Backend and Log Back In
6. Rerun Magento’s Compilation Process
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Packpin
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1 year, 5 months ago
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0 answers

Error on print Ship

Avatar Image Url:: https://www.magentocommerce.com/magento-connect/skin/frontend/enterprise/connect/images/pictures/developer-avatar.jpg
Customer avatar
After Installation Shipping detail printing issue.

i am not able to print shipping detail using print button.

Please Provide me Solution.
by
vinod_3552
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9 months ago
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  • 2017-01-17 T09:27:38.762-06:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_27663, prod, sort_default
1 of 1
  • 2017-01-17 T09:27:38.764-06:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_27663, prod, sort_default
1 of 1
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by Packpin

Rated 5 out of 5 by 5 reviewers.
Rated 5 out of 5 by Great extension i love this extension, it can reduce customers email to inquire the package state, easily to install and use, template is clear and concise, it's working well. May 24, 2016
Rated 5 out of 5 by So AWESOME! This extension is by far the best! Support is very patient and willing to work with. Just the customer support alone, you can bet we'll be doing business with them in whatever they produce in the future! September 16, 2015
Rated 5 out of 5 by greeat tools greeat tools, if they add more shipping way, that will be better. June 8, 2015
Rated 5 out of 5 by Very Professional Extension and Service The extension was a breeze to install and configure. This is a great addition to our new site! I look forward to future updates. Biggest request would be ability to set a unique API key for each store, so custom branding can be created for each domain. May 22, 2015
Rated 5 out of 5 by Amazing extension with excellent features. This is the must-have extension of any Magento store! With such an easy installation I can track all of my carries with a click of a button. Packpin is the shipment tracking role model :) May 8, 2015
  • 2017-01-17 T09:27:43.659-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_5, tr_5
  • loc_en_US, sid_27663, prod, sort_default
1-5 of 5

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