Rated 5 out of 5 by MagenMagic Extremly good support!
Really quick and professional support! They literally reply in 30 minutes!
November 25, 2016
Rated 5 out of 5 by Sherer123 Enterprise eComm search that is most affordable
I have used other enterprise ecomm search earlier but Klevu for sure is a great find! I got a reference from a friend in the community and gave it a try.
It is absolutely a positive surprise for me. All enterprise grade features I wanted are in a package with fix pricing that is absolutely 2x to 3x cheaper than any other software I used earlier. When I went through demo, I also got to know more about semantic search and especially about b2b features that we wanted.
These guys have one other unique thing, unlimited updates. In our previous software, updates literally broke our budget for search, with Klevu that's solved by no charge on updates! That's just so much better for us as a store with frequent updates in catalog.
We got about 14x ROI in our first 4 weeks, which proved the business validation for us. Overall, excellent product, support and affordable pricing, that sums up! We use premium package.
August 21, 2016
Rated 5 out of 5 by Het_Mag Simply the best natural language search technology
I fully endorse this extension for any online store. It's also having a Free version for limited number of products and features. It's free, not sure, why other reviewer claimed otherwise.
We are using Klevu technology also on other platforms where we develop stores.
The best features for us are natural language technology, really deep tech, the easiest CSS with out of the box search landing page and excellent tech support from team.
Nothing negative so far and look forward to use Klevu tech in our future product suit.
If someone wants truly deep search tech, this is the one.
July 4, 2016
Rated 1 out of 5 by ALAPPG worst module ever i feel
This is my first review of my life. Why this people show in free module and then ask for money after install it..
Worst module and wrong information on listing.
June 29, 2016
Rated 4 out of 5 by Lalit838 Best Search Extension and Best Support
this product is as good as described, and they have a good and supportive team for customer support. no need of much customization.
for me it was bit difficult for installing this plugin due to cron.php setup. but designated executive helped me out with no time.
overall i'll recommend this plugin.
April 8, 2016
Rated 5 out of 5 by cnpark70 Best Search Extension and Best Support, Multi Language Supported
This extension works as described and even surpassed my expectation. The frontend looks great and has no conflicts with other blocks or widgets. It works seamlessly with 188.8.131.52 Community.
My customers are 100% Korean speaking and the currency sign and decimal scheme had to be customized. At first, search results were not displaying as with intended currency sign and custom decimal rule.
I inquired to the developer about this issue and in over night, they not only resolved the custom currency sign and decimal rule issue but also implemented Korean language translation for labels.
In addition, it has many customization options in backend.
Keep up the great work Klevu Team
January 12, 2016
Rated 5 out of 5 by ag_fcs Excellent Plugin - Genuinely 5 Stars.
First of all let me say that I don't give perfect scores because I believe that nothing is 100% Perfect. Now, having said that, I haven't found any flaws or deficiencies with this extension that would cause me to lower my rating. It performs exactly as described. Support is excellent.
I had to install it manually, (approx. 3 months ago), not using Connect, because of a php version mismatch. I was running a newer version than what the script was expecting; however, no issues were encountered during the install. I had a couple of small issues including one with ssl after the install; however, support was quick to respond and most of the issues had already addressed in the Klevu FAQ along with the simple fixes.
I purposely delayed writing this review because I wanted to be sure that there were no issues or problems with this extension. I have upgraded Magento several times to keep it current and this plugin continues to work flawlessly.
I wish some of the other extensions and plugins I've used were as well written as this one by Klevu.
Keep up the excellent work.
November 27, 2015
Rated 5 out of 5 by MicMos Simply excellent
Everybody who works with Magento realizes soon that the standard search is really poor. There are many solutions on the market, but in terms of price/quality ration this is the best I have seen. Paired with a great support this is a highly recommendable product.
October 23, 2015
Rated 5 out of 5 by Nilands55 Works better then expected
This is by far my most favourite site search. I have the free account but will be upgrading my account.
I did find one problem that has nothing to do with this package. It is important to uninstall any other search extensions as Klevu will make the others useless. So if I had to do it over again I would have cleaned out my other search engines and make a clean install. One of the old extensions had database records from 2011 with no clean up. Uninstalling the other engine was a mess and put me in a loop of exceptions "Mage registry key "singleton/catalogsearch2/feed" already exists"
The resolve was to kill all cache memcache(d), APC, database and var, so I could login to the backend.
Serves multiple dynamic stores. A plus!!! I have multiple accounts with no restrictions for each store!!!
September 19, 2015
Rated 5 out of 5 by persbaby Excellent replacement for Magento's poor search - BRILLIANT!
I installed this extension today and will be upgrading to the pro version after my trial has run its course.
I did have an issue with the install but this was sorted by support in a matter of minutes, it was due to Magento's compiler being enabled before installation.
Overall a fantastic extension with fantastic support and features, and its FAST!
September 15, 2015