Getting a blank admin page after installation on 1.8
And basically can't do anything afterwards.
To restore the admin I have to deactivate the extension via Cpanel: app/etc/modules/OnePica_AvaTax.xml
Thank you, I appreciate your time and effort
Did you follow the install directions and disable compilation prior to installing? Here's a link for more information, http://www.onepica.com/magento-extensions/avatax/.
Date published: 2015-01-17
How to configure gift cards tax free?
We have two gift cards that should not be taxable, however avatax calculates tax on them. What I'm doing wrong with configuration? Tax Class for Gift Options is "None", Gift card product -> prices: tax class is "None". Thank you for your help
I’m assuming that the gift cards have not been assigned to a “Tax Code” and that is why you are getting a tax result. If no tax code is associated with a class or item, Avatax defaults to Tangible Personal Property (TPP) Tax code which fully taxes the item. You can support any required tax override or exception at the item level through a tax code. You can easily setup a tax code with a rule to support the desired result of non-taxable and map it to your gift card skus. This could be setup in your AvaTax Admin Console.
Date published: 2015-01-30
Tax by Product?
Some of our products are taxable products and some are medical goods, non-taxable in most states but not all states. Can this system be configured on a product basis instead of a customer basis?
Absolutely! Avalara has System Tax Codes (by item) for Pro Subscribers or Basic Subscribers can create custom Tax Codes.
Your Avalara Implementation Consultant will assist you with this process during setup.
Date published: 2015-06-20
Admin orders error
When trying to place an order from the admin (MOTO) we're getting the following error:
"There was an error getting tax rates from Avalara. Please see the error log for details.
Order saving error: Bad Request."
But there is nothing logged under Sales > Tax > AvaTax Log to refer to.
Is there a setting in the config page that enables MOTO orders?
Are you sure you have your credentials correct in the AvaTax config? Please contact Avalara support if you're still having issues..
Date published: 2015-01-17
Order Not sent to Avatax System
I have installed Avatax magento extension properly without any warning like cron job not running but i did not get any order on Avatax System.
What will be the Problem ?
Please help me
Please contact Avalara Support to address the issue. You can submit a Help Case; Chat with Support; or call 877-780-4848 and dial 2.
Date published: 2014-09-20
Are all international taxes covered?
I need to know how taxes are managed by a small business registered in HK shipping across the globe?
It's first important that you understand your global VAT requirements which can include factors such as ship-from and ship-to location as well as EU distance selling thresholds. Specific to how the taxes are managed, the AvaTax solution has VAT rates/rules and an online admin console to help you manage your requirements.
Date published: 2013-10-22
Can I charge sales tax for in-store pickup?
We have been using the standard Magento method of taxing customers for billing origin so that their tax reflects the state they are ordering to, but we would like to make it so that customers may pick up their products at our store location and thus receive the sales tax for the state in which we are located. We are currently using the flat-rate shipping method as our in-store pickup, but it does not meet the need specified. Would your program allow us to charge the tax appropriately depending on what method of delivery the customer selects? Would your software be able to manage in-store pickup situations in which state tax of the store needs to be applied?
First, Avalara supports all of the necessary state sourcing rules where it’s origin (ship-from), destination (ship-to) or mixed sourcing rules. Second, the solution supports the necessary taxation of freight/shipping depending on the shipping method used and the state where the product is being shipped to. Finally, if your customer selects the in-store pickup option, as long as this triggers the store address during the checkout process, Avalara will calculate the appropriate sales tax based on the pickup address.
Date published: 2015-04-11
Compatibility with Magento EE 2.0.2
We have been helping a client to upgrade their online store from Magento 22.214.171.124 to Magento 2.0.2. They had been using Avatax for tax calculation in Magento 126.96.36.199. We would like to know the compatibility of between Avatax and Magento EE2.0.2 and if there is any upgrade path for us to migrate Avatax along to Magento EE2.0.2?
Avatax extention for Magento 2 is under development at the moment.
At the end of this month we are planning to release first version of extension.
It will support AvaTax 16 API.
Date published: 2016-05-13
Does this support Custom Import Duty
Does this work for calculating import duty?
No, Avalara does not currently support the ability to calculate duties or tariffs. The ability to calculate landed cost is on the AvaTax product roadmap.
Date published: 2014-07-05
Does it support worldwide tax rates?
Yes, Avalara currently supports VAT rates and rules for calculating tax in over 100 countries.
Date published: 2014-03-22