Royal Mail RMDMO Integration

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Integrating Magento Commerce with Royal Mail Despatch Manager Online (RMDMO) has never been easier.
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Royal Mail RMDMO Integration

NOTICE: This integration is available for Magento 1 and Magento 2. Please check our store for more details.

Integrating Magento Commerce with Royal Mail Despatch Manager Online (RMDMO) has never been easier. Using the Magento Integration Suite by XTENTO, setting up a connection between Magento and RMDMO is a breeze.

The integration includes:

Order Export to RMDMO

Stop entering orders manually today! Using our RMDMO integration, you will be able to export all the relevant order and customer data out of Magento - directly into the Royal Mail Despatch Manager. All details of an order required to import into RMDMO will be exported, and you'll be able to ship the order using the RMDMO straight away!

This integration currently only supports exports to RMDMO. Do you want to import data from RMDMO into Magento? Get in touch with us, we'll be happy to discuss your requirements.


Please visit our store for more information about this integration or contact us at info@xtento.com. We'll be happy to help!

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M1 Extension Versions

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How are the shipping labels printed?

When the file is imported into RMDO, how do the labels print? In one pile of all the labels or are there options?
Asked by: hewer
Well, if it was possible to print labels directly in Magento (which RMDMO does not allow unfortunately), we could certainly find a solution. But for this to work, we would need to modify RMDMO itself - which we can't. Sorry. You could think about printing smaller batches of labels (i.e. 10 per import or so). Our existing customers didn't have problems with larger batches though.
Answered by: XTENTO
Date published: 2013-10-22

how do I match products with the labels

How do I match products to labels. I know in DMO it is possible to put a NOTE to a label. We sell at the moment only on ebay and the problem we have is that the variation name in ebay is too big , i think DMO only allows 25carachters in the Notes field. The idea is , we need to have on the label the information of the product that needs to be dispatched so that workers don't have to match the label and the invoices via the name/address which takes a lot of time. Is is possible ?
Asked by: nykkooo
Hi nykkooo, thanks for your question. Using customizations we can export any data from the order. This means we could output the SKUs for example into the Notes field. However, checking RMDMO, I don't see any field to import the Notes. You would need to check with RMDMO whether the Notes can be imported at all, or if it's not possible using RMDMO. Should you have any further questions please don't hesitate to contact us via our website or email. Best regards Sebastian @ XTENTO
Answered by: XTENTO
Date published: 2013-12-14

rmdmo reference field

(That is a reply to your answer) There is a reference/notes field in RMMO that is for sure, the lady from royal mail that showed me how to configure the template told me that. The problem is it takes information from only one field in csv file and it is took long. With your software, will it be possible to put in that reference two different pieces of variations details ? For example , I have : rocker top relax rocker dremtime rocker chillout and the 2nd variation is colour : blue white etc. If someone orders rocker top relax blue , will you sofware be able to put that exact information in the reference field ? thanks
Asked by: nykkooo
Hi Nykkooo, thanks for your following up regarding this. I suppose the colour is a product attribute? If yes, you can output it together with the product name - yes, into one field. The output format is completely flexible, you can output whatever you want - as long as it's stored in the order/item database - into the CSV file for RMDMO. Just let me know if there are any further questions. You can also contact us via email directly. Thanks, Sebastian @ XTENTO
Answered by: XTENTO
Date published: 2013-12-14

How does it work

Can you let me know how the extension works? If I have 20 orders in a day do the orders get automatically sent to the RM system? Or does it generate a file that we can then import allowing us to select the orders that are being shipped any any given day? Do you have a phone number?
Asked by: creativematters
  • y_2017, m_2, d_21, h_24CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_4
  • loc_en_US, sid_11718, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
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About the Developer

This extension was developed by and is supported by XTENTO

Royal Mail RMDMO Integration is rated 3.8 out of 5 by 4.
Rated 5 out of 5 by from Excellent extension Xtento have done a great job on this DMO extension. Shame I cant say the same about Royal Mail - who have not allowed API access which still makes the whole process a complete pain, same with tracking codes. Well done Xtento, not well done Royal Mail.
Date published: 2016-01-04
Rated 5 out of 5 by from Only DMO extension I could get to work Many thanks to the Xtento team for helping me get this extension working. I didn't know much about Royal Mail DMO and how it works, but these guys helped me out and once it had all clicked I was able to customise my format exactly, both in Magento and DMO.
Date published: 2015-06-30
Rated 5 out of 5 by from Xcelllent service from Xtento I've bought a few extensions from Xtento over the years and yet again the same, magnificent service. You can buy with confidence from these guys, knowing they will resolve any problems quickly.
Date published: 2013-07-04
Rated out of 5 by from If you're looking for a way to export orders in a format can be imported directly into Royal Mail's Dispatch Manager Online system then you need this module. It exports orders to a csv which can then be uploaded into Royal Mail's web based system. The developer assisted with various small customisation requirements and we are now up and running. Really happy. Xtento rocks!
Date published: 2012-11-21
  • y_2017, m_2, d_21, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_4
  • loc_en_US, sid_11718, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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