BalancedCMS

Customer Surveys

  • Popularity Score 858 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Create and manage customer surveys. Automatically tracks responses with charts and graph.
Compatible with:
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$37.50
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Overview

Customer Surveys

Need to know how satisfied customers are with your products? Want to know how your store front can improve? What better way than to send out a customer survey! With this extension you can create custom user surveys that integrate seamlessly with your Magento store. View customer feedback by looking at paginated survey responses, charts, and graphs. Not only that, you can give the user incentive to fill it out by granting them a coupon code upon completion.

Features:

  • Ability to add surveys to any area of your website through XML or CMS block.
  • Survey creation with many different types of responses: Satisfaction bubbles, stars, textfields, and much more!
  • Create questions with specific custom answers.
  • Uses consistent Magento styles so it will quickly integrate with your look and feel.
  • Track responses with charts and graphs!
  • Ability to grant the user a coupon code upon completion.
  • Grants the ability to add a sidebar block to show users recent surveys.
  • Comes with a couple customer satisfaction surveys to get you started.

Demo Store:

List of Surveys: http://www.balancedcms.com/magento_test/index.php/customersurvey

Single Survey: http://www.balancedcms.com/magento_test/index.php/customersurvey/index/view/id/2

Admin URL:http://balancedcms.com/magento_test/index.php/admin

Username: admin

Password: 4561ed6

To create a test survey, log in with the above credentials then click on the Customer Survey tab in the top navigation, far left side.

For Magento versions 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.5.1, 1.6, 1.6.1, 1.7. Enterprise 1.9.1.1 available upon request.

M1 Extension Versions

Create and manage customer surveys. Automatically tracks responses with charts and graph.

2010-09-08 01:12:07
  • Version number: 1.4.1
  • Stability: Stable
  • Compatibility: 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6

Need to know how satisfied customers are with your products?  Want to know how your store front can improve?  What better way than to send out a customer survey!  With this extension you can create custom user surveys that integrate seamlessly with your Magento store.  View customer feedback by looking at paginated survey responses, charts, and graphs.  Not only that, you can give the user incentive to fill it out by granting them a coupon code upon completion.  

Features:
*  Survey creation with many different types of responses: Satisfaction bubbles, stars, textfields, and much more!
*  Uses consistent Magento styles so it will quickly integrate with your look and feel.
*  Track responses with charts and graphs!
*  Ability to grant the user a coupon code upon completion.
*  Grants the ability to add a sidebar block to show users recent surveys.
*  Comes with a couple customer satisfaction surveys to get you started.

Q&A

How do you post a survey into a page with XML or as a static block?

Asked by: mtapscott
I tried your solution, but the is working, but the other solution not. And I tried it indeed with the default surveys, but I Always get a: "invalid survey id"-error... Anyone knows how to fix this? It looks like the setDataByKey is not working as it should I have Magento version 1.7.1.
Answered by: gerben1986
Date published: 2015-03-07

Where will be the results of the survey on Magento?

In the test version, I do not see the results of the survey. Where in Magento backend these information will appear? Under the Survey menu? Is that possible to see what the results will looks like in the test version of the survey?
Asked by: webmestre

automated survey with every purchase

Is it possible to send out an automated email always 15 days after a customer buys a product?
Asked by: juguntert

Compatible with Magento 1.8 ?

Hello, this extension in compatible with magento 1.8 ? In the website is not write but there is in magentoconnect. How is true ?
Asked by: BaroneRoma

Where will be the results of the survey on Magento?

Asked by: chandlerbing
  • y_2017, m_2, d_24, h_3CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_5
  • loc_en_US, sid_6539, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by BalancedCMS

Customer Surveys is rated NaN out of 5 by 9.
Rated 1 out of 5 by from Doesn't work and terrible support Produces errors out of the box and developer hasn't replied. Stay away. Wish I had.
Date published: 2015-05-01
Rated 5 out of 5 by from Good extension works well Had no problems at all very easy to install no errors and works just as described and easy to use backend
Date published: 2015-03-19
Rated 1 out of 5 by from Doesn't work out of the box. 0 Support Avoid this extension. I purchased it and it didn't work out of the box. I emailed the developer twice and I haven't heard back in weeks.
Date published: 2015-03-16
Rated 3 out of 5 by from Nice product, some bugs The product is nice, but it has some bugs. The checkboxes are not showing in the frontend, so you are not able to use them. And the results are not showing up correct (1 survey is split up in 2 results). I tried to reach the developer by mail and via his contactform, to have this fixed, but he didn't respond...
Date published: 2015-01-11
Rated out of 5 by from Has anyone bought this recently? The website for the ext (balanced cms) not longer exists.
Date published: 2012-10-10
Rated out of 5 by from Extension now works with 1.6!
Date published: 2011-08-25
Rated out of 5 by from Most of the features look great, but I need to segment by time. Can I compare the months or is everything lumped together?
Date published: 2011-08-24
Rated out of 5 by from Awesome extension! Super easy install, easy to use, and it does it's job!
Date published: 2011-06-13
Rated out of 5 by from I tried several similar extensions and this one is undoubtedly the most versatile and intutive. You can basically choose any kind of answering type (excellent-poor bubbles, text field, star rating. radio, checkbox etc. ) I also like the fact that you can reward your customers for participating with the "Coupon Code upon Completion" concept!
Date published: 2011-02-03
  • y_2017, m_2, d_24, h_5
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_6539, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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