Magento backend admin page all menu and details lost
I uninstalled the extension through connect manager and now after login in the backend all menu and details is lost.
Only the top most portion of magento back end is shown.
Compilation and cached was disabled before uninstalling.
Sorry. The issue was due to Memcache on the server.
I flushed the Memcache and the back end is OK now.
Date published: 2015-08-01
Bug in Logging Out
Hi,,I just implement this module into my magento site (staging level),,
it look's very useful,,
but i got one thing that it should be corrected,,
when user logged into magento site,,this zopim module takes their names directly into session name,,
but when user logged out from magento site,,this zopim module still keeps their name in the session name,,
how to automaticly remove the name session without clicking out button in chat frame
Thank you for your message
Unfortunately it's a problem related to the Zopim widget. You have to contact them
Date published: 2015-11-14
Hello its app works fine but after I installed the pop-up window on the home page starts but does not show the image.
It can be caused by your application covering the pop-up window?
Waiting for reply I cordially greet.
Ps. is a shame to have to uninstall its chat
did you fill the widget key in the configuration page of the module in Magento backend? Watch the documentation in the overview tab of the module and the screenshots
Date published: 2013-11-23
error after instalation
Fatal error: Class 'Diglin_Chat_Model_Resource_Setup' not found in /home/xxx/public_html/includes/src/Mage_Core_Model_Resource_Setup.php on line 234
this is the error in front and back end after unsuccessful installation.
Could you please help me how to fix it
You use the compilation feature, relaunch the compilation to make it work, check how in Google.
Date published: 2016-01-16
Error after module installation
Hi, I'd installed this module and followed the instructions carefully for a customized template scenario, but now when I enter to my magento home page I recieve this error message:
Fatal error: Class 'Zend_Log' not found in /home/siempre/public_html/shop/app/code/community/Diglin/Chat/Block/Display.php on line 550
Please tell me how to fix this issue.
Fixed in latest version
Date published: 2015-05-08
Unable to install for 18.104.22.168
I used Magento Connect to install, but it said:
community/Diglin_Chat: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
Please kindly help.
You can download directly from Github, you can find the link in the overview page (I cannot provide directly the link here).
Date published: 2015-04-25
Could not log in to Zopim. We were unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed a
Could not log in to Zopim. We were unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.
We are aware of this issue and work on it. You can by the way skip this step and proceed the configuration manually as explain in the overview page of the extension.
Date published: 2016-10-10
Chat doesn't appear any more
I used this module for zopim chat at first the chat was working correctly but after upgrading magento to 1.9 the chat doesn't appear in the site anymore.
You said you did an update to Magento 1.9, so did you change something or forget smoething in your template. For example the chat use the XML handle "before_body_end" does it still exist in your updated version?
Please contact me for any support via PM, it's eaiser to communicate than here
Date published: 2014-12-20
PHP 7 Support?
Hi, I get the error in magento connect
CONNECT ERROR: Package community/Diglin_Chat 2.1.0: requires PHP version >= 5.2.9 and <= 6.0.0 current is: 7.0.4-1~dotdeb+8.1
You can download the package directly from https://github.com/diglin/Diglin_Chat
Date published: 2016-04-08
The chat doesn't appear on my website
the code is corect, i dublecheck.
my site : www.foresta.fr
is there a conflict, i can see the online users in dashboard but the chat is not there.
Help Me Please!
On your website foresta.fr I see a chat widget from PureChat.com not from Zopim.
Can you contact me via the private message system of Magento Connect? http://www.magentocommerce.com/boards/member/messages/pm/87027/
Date published: 2016-05-12