netresearch

Official Ingenico ePayments Extension

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Accept online payments with our simple and secure solution for European merchants of all sizes.
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

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Magento Connect 2.0

Magento Connect 2.0

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Overview

Official Ingenico ePayments Extension

Accept online payments effortlessly with the Ingenico ePayments “Ogone Platform,” tailored for small, medium and large European merchants, and supported by additional services such as fraud prevention and one-click payments. We’ll grow with you and support your needs every step of the way.

Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce. As industry leaders since 1994, our innovative spirit drives us forward across all channels.

We are the trusted partner of over 65,000 small and large merchants who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, we help merchants optimize their business and grow into new markets around the world.

Available in 5 languages: English, German, French, Dutch and Italian.

Documentation

Documentation can be found on this website.

Support

The FAQ for the module can be found here: http://ingenico.support.netresearch.de/support/solutions

In case you can't find the solution in the FAQ, please mail to support@ecom.ingenico.com

M1 Extension Versions

Version 16.05.26

2016-05-26 08:43:18
  • Version number: 16.05.26
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Bugfixes:
  • E-Mail notifications not triggered
    Order and invoice emails to the customer were not triggered with the latest release - this is now fixed

  • Progress from Payment Step blocked in checkout
    When selecting creditcard and a brand with alias support in the checkouts payment step and afterwards selecting a different payment method altogether, further progress was blocked

  • Canceled by customer (status 1) not handled properly
    Orders that received mentioned status were not canceled automatically - they now will

  • JavaScript error with deactivated Device Fingerprinting in checkout
    If the device fingerprinting feature was deactivated a JS-Error would appear in checkout. This behaviour is now fixed.

Version 16.04.13

2016-04-13 16:35:10
  • Version number: 16.04.13
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Important: This version adds many new features and changes how the extension handles order states in Magento. When upgrading from a previous version, please make absolutely sure to test the extension thoroughly with your enviroment on a test system before releasing it to production.


New Features:
  • Device Fingerprinting
    This feature enables creation and transmission of a device fingerprint for fraud detection purposes. The customers consent for the generation has to be requested beforehand.

  • One Click Checkout for Credit Cards
    Enables the customer to store multiple credit cards for one brand and see them in a list for selection in checkout. Only the CVC has to be entered upon selection of the saved payment method.

  • Hosted Tokenization integration
    Integrates the Hosted tokenization for alias creation, therefore all payment related details are entered on a site hosted by Ingenico.

  • PCI compliant template handling
    There are now additional options for the payment page template for redirect payments. This includes the option to use templates that have been uploaded to Ingenicos secure servers.

  • Subscription manager integration
    Using Magentos Recurring profiles Ingenicos Subscription manager has been integrated. This means, subscriptions can be created through the standard Magento checkout. Managing the subscription has to be done from your Ingenico Account though as the webservice functionality is lacking here.


Improvements:
  • Update payment method list
    No longer supported payment methods have been removed from the payment method list.

  • Update OpenInvoice for Afterpay
    Restrictions and warnings on the OpenInvoice payment method for lacking functionality using AfterPay as aquirer has been removed.

  • Magento API compatibility
    Previously it was not possible to capture or refund orders that were using Ingenico payment methods via the Magento API. The extension is now fully compatible to be used with the Magento API.

  • Refactored status handling
    Previously it could be confusing if an order using the Ingenico payment methods has been paid or not when just looking at the Magento order status. This has been improved to properly reflect the status of the order in regards to payment.

  • Credit/Debit card split
    It is now possible to offer credit and debit cards as seperate payment methods.

  • Request timeout for directlink
    A timeout limit for transactions can now be defined.

  • Configurable Hash algorithm
    You can now chose the hash algorithm you want to use to generate the request digest. Options are SHA-1, SHA-256 and SHA-512.

  • Rebranding to Ingenico ePayments
    The extension has followed the rebrand from Ingenico Payment Services to Ingenico ePayments.

  • Integration OpenInvoice for Austria (OpenInvoiceAT)
    The OpenInvoiceAT payment method is now available as payment method in the extension.

  • Masterpass Integration for eCommerce
    Masterpass has been added as redirect payment method.

  • Ingenico Flex payment product
    The previously available generic payment method has been re-purposed to allow merchants to configure their own payment methods that are not yet integrated in the extension. Unfortunately payment methods requiring special parameters are not supported there.


Bugfixes:
  • JavaScript errors in checkout with the parameter validation
    There was an issue with a missing JavaScript variable or an URL not being available with the parameter validation. This has now been fixed, by integrating the functionality in the Magento standard workflow.

  • Problems with MO/TO (admin) orders and multi stores
    Previously alias generation failed for MOTO with specific multi store setups involving store codes in URLs - this is now fixed.

  • Hashing error with additional parameters
    With shipping addresses with more then two street address lines there was an issue where it was hashed for the request digest, when it should not have been, resulting in SHASign mismatches with Ingenico. This is now fixed.

  • Resend payment info - Link redirected to wrong store
    The link in the resent payment information mail was sending the customer to a wrong store - this is now fixed.

  • Payment status not updated on initial feedback
    With some payment methods (such as bank transfer) the customer will see an additional step in the payment process on Ingenico side. The payment feedback has already been send at this point by Ingenico and will now be proplery processed too.

  • Payment methods missing on 100% discount for MO/TO (admin) orders
    If a 100% discount was applied on admin orders, the payment method "No payment information required" would not show up with the Ingenico extension installed. This is now fixed.

Version 15.11.09

2015-11-09 10:33:48
  • Version number: 15.11.09
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

    Bugfixes:
  • Missing ITEM parameters for Klarna, leading to error "50001208 - Missing social security number".
  • If using Authorization as payment action, the order state/status could not be updated manually anymore. This issue is now fixed.
  • Wrong gateway URLs used when mode-selector was set to "test" or "prod".
  • Checkout was broken when cart only contained virtual products, message: "Recoverable Error: Argument 1 passed to Netresearch_OPS_Helper_Payment_Request::extractShipToParameters() ...
  • Order confirmation pages not 100% identical for redirect and inline payments.
  • Fixed handling of status 91 for Paypal payments
  • Repeated email notifications for new orders in intermediary states, e.g. status 55 (this only affected Magento versions older than CE 1.9 / EE 1.14).
  • Resolved issues with order placement for OpenInvoiceNL/DE with Klarna.
  • Included necessary changes to ensure full functionality due to Magento Patch SUPEE-6788.

Version 15.06.08

2015-06-08 12:21:29
  • Version number: 15.06.08
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0


    New Features:

  • Config switch for target enviroment
    Previously the gateway urls used to communicate with Ingenico had to be configured by hand. The extension will now offer a simple select field for switching between production or test mode and also offers the option to enter custom gateway urls if necessary.
  • Resend payment informations
    As a merchant you now have the option to send an email to customers whose payments failed on Ingenico side (status 0 or 2). The mail will contain a link to Ingenico where the customer has the option to re-enter his payment details in order to recover the order. The Ingenico extension offers customizable mail templates for this feature.
  • Generic payment model
    The extension now offers a new payment method that allows the customer to choose the payment method on Ingenico side, basically enabling payments with payment methods that are not yet implemented in the extension itself.
  • Integration of China Union Pay
    The extension now offers the China Union Pay payment method in Magento.

  • Bugfixes:

  • Better handling of payments with 3DS cards
    Failed payments could result in the order in Magento getting stuck in payment review state in some configurations. This is now handled properly.
  • Improved state/status restriction model
    If using Authorization as payment action, the order state/status could not be updated manually anymore. This issue is now fixed.
  • OpenInvoiceDE has missing PM parameter
    Due to earlier refactoring, the payment method OpenInvoiceDE no longer transmitted a PM parameter, requiring the customer to choose the payment method on Ingenico side again. The parameter will now be transmitted properly.
  • Missing order confirmation on bank transfer payments
    Under some circumstances the order confirmation for orders with bank transfer as payment method were not properly sent. The order confirmation will now always be sent.
  • Fix backend (MO/TO) orders in Enterprise Edition 1.12 and 1.13
    There was a problem with older Enterprise Editions that made backend orders fail on the first attempt (but being successful on the second try). This issue has been fixed.




  • Improvements:

  • enabled ACL settings for status update button
    Added proper ACL settings for the “Update payment status” button.
  • Improvements for OpenInvoiceDE payment method
    The payment method can now be configured to be enabled even with discounted carts and will transmit the additional data accordingly.
  • Order state restriction feature now toggleable
    The order state restriction feature can now be toggled off in the extension configuration, since it proved problematic for merchants with custom statuses.


Version 14.12.03

2014-12-04 10:01:08
  • Version number: 14.12.03
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0


    Changes:

  • Rebrand the extension to Ingenico Payment Services

  • Improvements:

  • Improved handling of multiple orders with the same quote ID
    When using the same quote for more than one checkout, on rare occasions errors could occur. These are now prevented by a more strict handling.
  • Improved parameter validation
    On some configurations the validation could return a false negative due to address fields being customized (e.g. multiple street address lines or requirement changes on fields). These are now handled correctly.
  • Credit card handling with order ID as merchant reference
    There were problems with invoices generated too early, when using said merchant reference, these are now handled better.


  • Bugfixes:

  • Bank transfer payments canceled on automatic update
    On some configurations it could happen that bank transfer payments were canceled in Magento although they were actually paid.
  • Missing reference in creditmemo mails
    Due to the creditmemo mail being sent before the mail was actually saved, the creditmemo ID was not visible in the mail.
  • Fix rare checkout issue with Internet Explorer
    On rare Magento configurations the IE was unable to progress through the payment method step in checkout, when using inline credit card payments. This has now been solved.
1 2 3 4 5 ... 8
Q&A
(25 Questions : 27 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25827547
Customer avatar
Hi there,

Normally all payment methods in Magento have the option to select for which countries the payment should be activated. If I now go to System > Configuration > Sales > Payment Methods these parameters disappeared for the Ogone payment methods.

How do I control for which countries the payment methods should be activated?

Thanks for the answer.

Richard
by
duin2010
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3 years ago
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Answer: 
Dear Richard,

please note that we cannot provide technical support via this Q&A system. Please contact the Ogone support team at support@ogone.com and explain the issue. They will handle your request as soon as possible.

Best regards

Netresearch Support Team
by
netresearch
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3 years ago
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Answer: 
Thank you for the answer!

I just found another thing with the new extension. If I want to create an order manually through the admin page, it suddenly asks for a payment method after I want to save. Magento has never asked for this before when creating an order manually. In the area where the payment method should be chosen is a message saying "No available payment methods".

So I'm unable to create manual orders at the moment cause payment method suddenly is a mandatory field but has no payment options.

Hope you can help me out here.

Thanks!
by
Duintje
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3 years ago
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Answer: 
Hello Richard,

unfortunately this feature is not yet implemented, but we are confident, that it will be included in a future version of the extension.

Best regards,

Netresearch Support Team
by
netresearch
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3 years ago
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1 answer

UNEUROCOM

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Customer avatar
Hello,
The payment UNEUROCOM not work with the module. Do you have a contact patch to fix this problem?
Thank you in advance!
by
Johan05
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3 years, 2 months ago
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Customer avatar
Answer: 
Hello Johan05,

UNEUROCOM is supported under the CreditCard payment method. If you encounter errors, please contact the Ogone support team, they will help you resolve the issue and forward the case to us if needed.

Best regards

Netresearch Support Team
by
netresearch
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3 years, 2 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_30264
Customer avatar
Hello,
I see a problem of double billing on certain orders with payment CC. Auiez you apply a patch available to fix this?
Thank you in advance!
by
Johan05
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3 years, 2 months ago
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Customer avatar
Answer: 
Hello Johan05,

this is not a known problem. Please contact the Ogone support team to clarify if this is a bug in which case they will forward you to us.

Best regards,

Netresearch Support Team
by
netresearch
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3 years, 2 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26043390
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I am using Magento version 1.4.1.1 , can I install and properly use this extention?
by
SleepingGiant
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3 years ago
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Customer avatar
Answer: 
Hello,

unfortunately Magento CE 1.4.1.1 is no longer officially supported.
The extension uses some features of Magento that are not available on versions <CE 1.5. If you insist on using this extension with a not officially supported Magento version, you might not receive support.

Best regards,

Netresearch Support Team
by
netresearch
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3 years ago
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Hi, I have a question about the Order emails:

When I confirm a order with a payment from Ogone, I receive an e-mail but it's not an e-mail from one of the Magento Templates, it's one from Ogone itself.

However if I confirm an order with a standard payment from Magento (like Bank Transfer), I do receive an order email from one of the Magento email templates.

Is it possible to receive an Order email from Magento when paid with Ogone?

I have contacted Ogone Support for this but they could not help me, they told me to contact the Magento support instead.

Thank you.
by
rutger_crmart
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2 years, 7 months ago
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Answer: 
Hello rutger_crmart,

we have sent you a PM regarding this question.

With best regards
Netresearch Support Team
by
netresearch
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2 years, 7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25845577
Customer avatar
I have a weired situation. I have installed this official extension in development server and enabled ogone cc payment method. I can find transactions in ogone backend for placed order. But when I try to create an invoice for the order, it throws error - "The Invoice was not created. Ogone status: 0.". I am not getting exactly what is wrong going on. Can you please give brief idea what is actual reason? TIA.
by
kamaljoshi
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2 years, 7 months ago
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Customer avatar
Answer: 
Hello kamaljoshi,

you are probably using the "authorize"-mode. In that mode, invoices need to be triggered manually. Using "DirectSale" instead should resolve the problem.

If you need further assistance, please contact the Ogone support.

Best regards
Netresearch Support Team
by
netresearch
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2 years, 7 months ago
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We're using the extension for a few months now and we'd like to disable the automatic generation of invoice.

We noticed that when a payment is allowed by Ogone, there is an invoice created at the same time. We turned off the Send invoice by email and now we'd like to let our ERP generate the invoice.

We're looking into the code, but so far we can't manage to do it.

We looked at :
Netresearch\OPS\Helper\Order\Capture.php
Netresearch\OPS\Helper\Payment.php

But the only thing we get when trying to confirm the order is a pop-up saying "Magento registry key ops_auto_capture already exists".

Do you know where in the code we can turn off the auto invoice generation ?

Otherwise great work about the extension.
by
assinfo1
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2 years, 6 months ago
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Answer: 
Dear assinfo1,

we will check if this modification can be done with the module and get back to you directly.

Best regards
Netresearch Support Team
by
netresearch
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2 years, 6 months ago
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1 answer

deposit number

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26274426
Customer avatar
Hello, I need to know if this tool allows my customers after making the purchase can tell me which is the number of deposit
by
soporteaw
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2 years, 5 months ago
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Answer: 
Hello soporteaw,

your question is a bit unclear. Could you please contact us via email and explain the issue in detail?

Best regards
Netresearch Support Team
by
netresearch
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2 years, 5 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27384751
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Class 'Zend_Log' not found in E:\xampp\htdocs\ce_sample\app\code\community\Netresearch\OPS\Model\Payment\Kwixo\Abstract.php on line 433

thanks you!
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minhhaivl
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2 years, 4 months ago
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Customer avatar
Answer: 
Hello minhhaivl,

this problem can be resolved rather easily. Please see our FAQ (link is on the tab "Overview" in section "Support"). The relevant FAQ-article is at the top of the list.

Best regards
Netresearch Support Team
by
netresearch
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2 years, 4 months ago
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Customer avatar
Hi i use magento 1.8.1.0, Ogone works fine in front-office,

but still in pending payment in any case of orders,

Could you please help me?

In ogone accout configuration i put :

http://website.com/ogone/api/postBack
by
diloxe
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2 years ago
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Answer: 
Hello diloxe,

it looks as if your feedback-URL might be incorrect. Please check this tutorial in our FAQ on how to check it: http://www.nr-apps.com/faq/content/41/216/en/why-are-the-payment_statuses-different-in-magento-and-the-ogone_backend.html

If that doesn't help, please contact us via email.

Best regards
nr-apps.com Support Team
by
netresearch
-
2 years ago
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  • 2016-05-30 T12:24:07.721-05:00
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  • 2016-05-30 T12:24:07.724-05:00
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Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

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If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by netresearch

Rated 3.5 out of 5 by 21 reviewers.
Rated 4 out of 5 by Security issue with patch SUPEE-6788 This module has a security issue since the latest Magento patch SUPEE-6788. The admin router is configured in the wrong way. When this module is installed on a shop and go to the URL /ops/adminhtml_alias/delete/, you will come on the login page of the backend. In the forgot password link, you can see the admin path of the shop. October 29, 2015
Rated 3 out of 5 by Paypal Express ? The module does not support the interface with Paypal Express. Will the development of this feature is planned ? It is impossible to have a contact telephone to know the developments planned for this module. June 26, 2015
Rated 4 out of 5 by Payment Details Hi Team, I have integrated this extension in mysite. It works perfectly but I don't know how to get the debug codes when it is enable. Also don't know whether the amount was transfered or not and how to update the status of the order details in the backend. Whether I have to use Cron for updating the status ? September 30, 2014
Rated 3 out of 5 by Gateway Information Where I can include my credentials got from the site in admin panel ? September 29, 2014
Rated 3 out of 5 by Cannot generate invoices for ogone checkout The plugin works well after configuring it, but i got a problem on credit card orders. When I want to generate the invoice, I get an error message Ogone status : Incomplete or invalid (0). I can't get a solution, and even got this error on a fresh magento install with this extension only (on magento 1.8.1). June 4, 2014
Rated 3 out of 5 by Works but misses functionality Works as described for us, but we'd really like to see a way to invite customers to pay for a backend order, or an order with a failed payment. We often need to manually create an order in the backend, but the payment always is a problem (the only possibility is credit card, but no 3D, so a no go, and we'd rather not ask for a customer's card details anyway). The only option we currently have for those orders is to ask for them to be paid offline. Pitty! Also for canceled or failed payments this would be a good solution. I asked Ogone's support but they have no clue, they say "yes it's possible, but you need to configure this inside your webshop, not on our side". Since this is the Official Ogone extension that does all the "configuring inside the webshop", the answer actually should be "yes it's possible in theory, but no we didn't implement it (yet)". February 28, 2014
Rated 3 out of 5 by JavaScript error Impossible to finalize order: payment.js: TypeError: $(...) is null var owner = $('OPS_CC_CN').value; February 24, 2014
Rated 4 out of 5 by Good but not for everyone :/ Works ok in most cases but... there is an issue if you would like to use SSL on backend - then after fullfilling payment infos on ogone site when you are redirected back to shop you are getting 404 page - the main reason for that is because module developers are using the old way of controllers rewriting and the fact that the router for admin and frontend are using the same frontName nodes. January 9, 2014
Rated 4 out of 5 by Good but not for everyone :/ Works ok in most cases but... there is an issue if you would like to use SSL on backend - then after fullfilling payment infos on ogone site when you are redirected back to shop you are getting 404 page - the main reason for that is because module developers are using the old way of controllers rewriting and the fact that the router for admin and frontend are using the same frontName nodes. Issue affects only frontend orders, the orders placed in backoffice are processed in good way. January 9, 2014
Rated 4 out of 5 by Problem Hi, Sorry for my bad English. I have uprgrade my Ogone plugin now, and I have a big probleme on the chek out page when my cart have 1 or too articles : www/app/code/community/Netresearch/OPS/Model/Payment/Kwixo/Abstract.php on line 433 http://www.boutique-officielle-scbastia.com/onepagecheckout/ Thanks you for your help ! November 30, 2013
  • 2016-05-30 T12:23:04.154-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_21, tr_21
  • loc_en_US, sid_9913, prod, sort_default
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