Rated 5 out of 5 by 5
Rated 5 out of 5 by ModMyMods Great Software and Excellent Customer Service
This is software is really great for a new online E-Retailer. This software seamlessly takes all of my completed orders from Magneto and downloads them right into Quickbooks. Also manages inventory between them as well.
Their customer service is excellent. They can help you get everything working and running smoothly. Whether its by phone, email or chat it seems someone is always there ready to help.
January 15, 2016
Rated 5 out of 5 by dshook Awesome price and does what it says it will
Simple to use and does exactly what it says. Seemless integration of orders and inventory from Magento to QuickBooks.
Did not score developer support more because I don't have any experience with that.
June 10, 2015
Rated 5 out of 5 by greengaskets Hurray Tech Support
had to connect webgility to our magento back end and began by following webgility's online tutorial. followed all the steps to a T setting it up in the admin panel of magento when i refreshed my admin panel and all i could see was magento's top banner. couldnt see the navigation bar and couldnt access any orders or the system preferences. did this on the day after xmas and started to panic. called magento support and they couldnt help me, just told me to check out the support articles. called webgility support as it was their how to that broke our website and i was helped by one of the members of their technical support team. he was able to assist me with fixing our broken site and was able to link webgility and magento by uploading the file to the ftp. he was aware of the issue i experienced and said they were working on getting that tutorial off the site and correct the instructions to uploading to the sites FTP. webgility saved the day and fixed our site and made sure orders were being pulled properly. saved the day for sure, thanks webgility!
December 15, 2014
Rated 5 out of 5 by Kent1234 Big Time Saver
I've been using Webgility's Quickbooks Online integration for about 6 months and it has greatly reduced my labor. I'm no longer hand entering all my orders into QB Online. A couple clicks and all the orders are uploaded from Magento to QB.
They have a few different ways to connect everything which can make it a little confusing. You can upload to QB directly in Magento and/or you can upload orders through the Webgility website. In the current version the Webgility website upload doesn't provide a flag in the Magento order screen that the order has been uploaded. But if you upload orders through Magento it does. Confusing. But if you only use one method or the other, no confusion.
I also wish they used SOAP to connect as it is more secure. I think their documentation and interaction could be improved as well. They are constantly making improvements so hopefully these changes will be addressed in future versions.
Overall though I highly recommend it and think the value is Excellent.
August 13, 2014
Rated 5 out of 5 by dshook Does what it says
This makes synching orders from Magento to QuickBooks seamless. Set up is easy and intuitive.
August 12, 2014