eCS CloudGento - CRM for eCommerce

  • Popularity Score 434 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

First and only 100% Magento API integration with CRM Try FREE for 30 Days and setup in minutes
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eCS CloudGento - CRM for eCommerce


eCS CloudGento allows you to link Magento with, the leader in on-demand cloud–based CRM with over 125,000 customers

Multi-Channel Capable

eCS CloudGento unites all of your customer, order, inventory and shipping data across a multitude of platforms such as…
  • Magento
  • eBay
  • Amazon
  • Volusion
  • and more


  • Every customer’s purchases, emails, messages, calls and returns are compiled in an easy to navigate database so you know more about their involvement with your Magento store than they do
  • Manage your sales pipeline from the first visit, to the first purchase, to the repeat purchase
  • Delight customers with a database of automated responses designed to answer your most commonly asked questions with the click of a button

  • Orders are managed and controlled across all platforms in a single powerful database
  • Each order is linked to an enormous amount of customer, shipping, and purchase data to give you a 360 degree view of your business
  • Create automatic order and payment schedules for products that customers want on a yearly, monthly or weekly basis without logging back in to your site to re-order

  • Each purchase automatically updates your inventory count across all platforms we integrate with so you don’t have to micro-manage between eCommerce sites
  • Inventory can be managed on the kit and bundle level for retailers who spend hours monitoring the components that make up their products
  • If your product catalogue is made of one or thousands of products eCS CloudGento allows you to access the information you need quickly and efficiently

  • By partnering with major domestic and international carriers both you and your customers can track the progress of your order as it travels from your warehouse to their doorstep
  • Whether you sell domestically or internationally eCS CloudGento is configured to display and manage your outbound logistics process in a automated and streamlined way

  • One of the major benefits of eCS CloudGento is your ability to use the analytics engine to build reports and dashboards including top customers, sales trends, top products, customer lifetime value, RMA analysis, agent productivity, and more.
  • Whether you are a single store that wants to build a better business, or a multinational retail powerhouse looking for the best CRM solution available, eCS CloudGento scales with your business the way you want it to via a subscription based pricing structure
  • Because our solution is cloud-based there is no software to install or maintain, you can access eCS CloudGento from any device, laptop, phone, or tablet with an internet connection and it is fully customizable to fit your individual business

    Try a 30 day FREE Demo

    Set up your connection, feel comfortable with your better business and be introduced to our support professionals all before you pay a cent. That way, when you decide your ready to become a subscriber you can hit the ground running.

    So what are you waiting for?

    Join companies like Skullcandy, Smartwool and Bikewagon, and start your free 30 day trial with CloudGento today.

  • M1 Extension Versions

    Spring '14 Release

    2014-05-19 22:42:43
    • Version number: 3.5
    • Stability: Stable
    • Compatibility: 1.3, 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9
    Spring '14 Release

    Winter '13 Release

    2012-10-13 21:28:57
    • Version number: 2.2.3
    • Stability: Stable
    • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7,,,,,,, 1.10, 1.11, 1.11.1, 1.12
    Winter '13 Release

    Version 1.1.2 Release

    2011-10-20 20:46:55
    • Version number: 1.1.2
    • Stability: Stable
    • Compatibility: 1.3, 1.4,, 1.4.2, 1.5, 1.6
    Numerous upgrades, visit for details.

    Version 0.1.1 Release

    2011-07-12 04:18:22
    • Version number: 0.1.1
    • Stability: Stable
    • Compatibility: 1.3, 1.4,, 1.4.2, 1.5
    Added Integrations
    Improved User Experience

    Can you define your pricing structure more clearly?

    What is a "user" specifically?
    Asked by: jesswetz
    • y_2017, m_2, d_24, h_24CST
    • bvseo_bulk, prod_bvqa, vn_bulk_0.0
    • cp_1, bvpage1
    • co_hasquestions, tq_1
    • loc_en_US, sid_9287, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
    • clientName_magento
    Get Help

    Support for This Extension

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    About the Developer

    This extension was developed by and is supported by cloudgento

    eCS CloudGento - CRM for eCommerce is rated 3.7 out of 5 by 7.
    Rated 1 out of 5 by from Waste of time Nothing to download or install you just get sent to an external form where each time you try signing up you get an error message. When I also call number on the website nothing works. Stay away from this company seem like cowboys and dont make this a dependency for your company.
    Date published: 2015-01-21
    Rated 5 out of 5 by from PERFECT SOLUTION FOR OUR BUSINESS!!!!! We have been using Cloudgento for 2 years and now that we look back, we are able to see how perfect this was for our business. We base our whole business out of Salesforce and to be able to seamless integrate with Magento it makes our life a lot easier. We are able to push ALL of our inventory data to Magento as well as pull ALL of our orders from Magento as well. With all that data on Salesforce we are able to have a single view of our business directly on Salesforce.
    Date published: 2014-07-26
    Rated 5 out of 5 by from Really helpful extension for visibility in Salesforce We're using this extension to view all order details in Salesforce, including order status, tracking numbers, payment details, etc. It's allowed us to have full visibility and seamless flow of orders for reporting on customers, order values, repeat orders, products sold, etc. With the salesforce platform, we've been able to set up workflows for automatic updates and classification of orders. Because we're using Cloudgento / CloudConversion for Magento extension as well as Salesforce licenses, we've developed a partnership that will be a long-term benefit to our company. I definitely recommend Cloudgento to anyone wanting to robustly manage ecommerce (along with other channels) through the power of Salesforce.
    Date published: 2014-07-25
    Rated 5 out of 5 by from Amazing Extension I've been using this extension for 2.5 years and it's streamlined all of our business processes. It has saved me over 10 full time employees doing manual work.
    Date published: 2014-07-25
    Rated 5 out of 5 by from Carlo's Bakery suggests this sweet api! A friend recommended we try Cloudgento, so we did some research into the product. Almost immediately after we started to review it, we knew it was a necessity to move forward with our Salesforce launch. It just made complete sense, being able to host our eCommerce web store and having a complete sync with our customer management system. We cut costs of multi-platform training and increased productivity leading to lower customer wait times. The installation was a simple step-by-step process that was accompanied by screen shots and really made the whole process seamless for us.
    Date published: 2013-03-05
    Rated 5 out of 5 by from Seamless Integration with We use to manage all of our customers, customer service and marketing efforts, so seamless integration with our Magento store is extremely important. CloudGento made that really easy for us and also saved us a lot of money on the actual licenses that we use. We also didn't have to install anything into our Magento store, which was really nice because we were able to get it up and running quickly. It's definitely a complex CRM tool, but totally worth the effort once we understood how it worked. If you need a robust CRM solution for your business, then look no further than + CloudGento!
    Date published: 2013-02-28
    Rated out of 5 by from We've been using for several years now and we were able to connect our Magento site in minutes with CloudGento! It also helps us manage all of our customer service and returns across eBay and Amazon. Highly recommended!
    Date published: 2011-08-15
    • y_2017, m_2, d_24, h_3
    • bvseo_bulk, prod_bvrr, vn_bulk_0.0
    • cp_1, bvpage1
    • co_hasreviews, tv_0, tr_7
    • loc_en_US, sid_9287, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
    • clientName_magento

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