eCS CloudGento - CRM for eCommerce
eCS CloudGento allows you to link Magento with Salesforce.com, the leader in on-demand cloud–based CRM with over 125,000 customers
eCS CloudGento unites all of your customer, order, inventory and shipping data across a multitude of platforms such as…
Every customer’s purchases, emails, messages, calls and returns are compiled in an easy to navigate database so you know more about their involvement with your Magento store than they do
Manage your sales pipeline from the first visit, to the first purchase, to the repeat purchase
Delight customers with a database of automated responses designed to answer your most commonly asked questions with the click of a button
Orders are managed and controlled across all platforms in a single powerful database
Each order is linked to an enormous amount of customer, shipping, and purchase data to give you a 360 degree view of your business
Create automatic order and payment schedules for products that customers want on a yearly, monthly or weekly basis without logging back in to your site to re-order
Each purchase automatically updates your inventory count across all platforms we integrate with so you don’t have to micro-manage between eCommerce sites
Inventory can be managed on the kit and bundle level for retailers who spend hours monitoring the components that make up their products
If your product catalogue is made of one or thousands of products eCS CloudGento allows you to access the information you need quickly and efficiently
By partnering with major domestic and international carriers both you and your customers can track the progress of your order as it travels from your warehouse to their doorstep
Whether you sell domestically or internationally eCS CloudGento is configured to display and manage your outbound logistics process in a automated and streamlined way
One of the major benefits of eCS CloudGento is your ability to use the salesforce.com analytics engine to build reports and dashboards including top customers, sales trends, top products, customer lifetime value, RMA analysis, agent productivity, and more.
Whether you are a single store that wants to build a better business, or a multinational retail powerhouse looking for the best CRM solution available, eCS CloudGento scales with your business the way you want it to via a subscription based pricing structure
Because our solution is cloud-based there is no software to install or maintain, you can access eCS CloudGento from any device, laptop, phone, or tablet with an internet connection and it is fully customizable to fit your individual business
Try a 30 day FREE Demo
Set up your connection, feel comfortable with your better business and be introduced to our support professionals all before you pay a cent. That way, when you decide your ready to become a subscriber you can hit the ground running.
So what are you waiting for?
Join companies like Skullcandy, Smartwool and Bikewagon, and start your free 30 day trial with CloudGento today.