Rated 1 out of 5 by claudio v not function in magento 220.127.116.11
I installed hellopiazzolla in magento 18.104.22.168 and malfunctions. I can not customize the support ticket and not the answer.
September 21, 2015
Rated 5 out of 5 by garret_mack Awesome!
The PageBuilder saved me a lot of time to design and cutomize
March 9, 2015
Rated 5 out of 5 by mdement Updated version worked flawlessly
I installed the original theme a couple of years ago and had to do some modifications to make it work, checkout specifically. Fortunately was able to find the adjustments from the forum. Installed the updated version and did not have any issues. Did not reach out to the developer but in the updated version there was alot more documentation.
November 3, 2014
Rated 1 out of 5 by webseitenmax Umständlicher Download!
Um einen Download - Link zu erhalten muss jeder einiges über sich ergehen lassen und erhält trotzdem keinen Link!
Für mich nicht erklärbar und deshalb nur einen Stern!
Deshalb konnte ich es nicht ausprobieren und deshalb auch nur über all einen Stern.
October 19, 2014
Rated 3 out of 5 by webandseoguru Good theme bad support
I purchased HelloLoja for one of the stores I'm managing. I really like the design of this theme and how it's responsive (adapts to screen size).
The purchase comes with 1 year of support (theoretically) but there doesn't seem to be anyone at support to talk to; let me explain:
After purchase I started downloading the files (78MBs), download speed was 14kb (note I have over 100MB download connection so the problem wasn't at my end). Download failed three times before completing, I opened a ticket but didn't get any reply. So this took about 5 hours.
The the home page banner wouldn't auto scroll so I opened a ticker 8 days ago, it still hasn't been replied. I opened a new ticker asking for them to look at my earlier ticket, also not replied. I sent an email to "sales" and got an auto-response but no actual human reply.
I would love to recommend this theme but I can't as there does not seem to be anyone in customer support.
September 12, 2014
Rated 1 out of 5 by LightJohn Check out not working
I started working with this theme and to be honest liked it in the beginning however, was having issues with checkout and some other minor things. I tried to contact the developer for support and was posted to the forum to as questions, again fair enough as it is a free theme. However I could not post there as my IP is blocked for some strange reason. So I tried to read through the forum which has no search engine to find that everyone is being told that it all works fine in the demo !!!!! Not great support
August 6, 2014
Rated 5 out of 5 by ozfiddler Great theme, fantastic support
This is a very nice, simple responsive theme that has clean lines and is elegant and understated. I was trying to match the "look" of an existing site, and was able to modify this template to do it very neatly. There were a few niggling set-up problems, the most serious being to do with the shopping cart functionality, so make sure you check everything thoroughly after installing. I found I needed to delete the ...template/checkout/onepage/review folder and revert back to the default Magento version and then it was all fine.
The best part about this theme (and presumably all of those from HelloThemes) is the great support. I've fired them 4 or 5 questions and always had very fast and helpful responses. They even went into my site and did a small mod for me to get something fixed that was annoying me.
June 5, 2014
Rated 5 out of 5 by guillegallo I got what i was looking for
Was searching the web for a clean and responsive theme, found HelloNikola of Hellothemes.com and purchased it after playing a bit with their demo site.
I could install it and never had any issue, only consulted the support service for asking a question about some customization i needed to do and they helped me fine.
Thanks Hellothemes ;)
April 23, 2014
Rated 1 out of 5 by maestrotech Stay away from this theme.
This theme will break basic functions of your site. I know this because functions that work with the default Magento theme are either super-quirked in this theme or just missing.
Also, when you contact support-- their response, in general, is this, "Provide us with your FTP details (host, username, password) and your Magento Admin Panel details (URL, username, password)….."
If you feel comfortable handing over the keys to your e-commerce kingdom to a bunch of developers who obviously don't have their own testing server (nor has a decent Quality Assurance process)... all the power to you.
April 22, 2014
Rated 1 out of 5 by doggy12345 Category Error
I bought this theme and after installing correctly I got category error.
When you click in to any category, it throws 404 error.
Tried to get support from author, first they answer your 1 question in a day and second so obvious they waste your time.
For me I spent 6 days on this and got 6 replies (1 in a day) with no solution.
I even cannot give 1 star to this theme (company).
Waste of money, waste of time.
March 11, 2014