Rated 2 out of 5 by CWPS Very Poor Support
I bought this extension having read about the features and I thought it was exactly what I needed. It is, yet some of the features are not working properly so I have tried contacting support several times. Nearly one week later, several messages sent and no response.
You would think the developer would respond when you spend around 100 Euros!
The features are very good, however the lack of support means I can only give this a 2/5.
September 30, 2016
Rated 5 out of 5 by welabbar You will need this extension, no messing around with VAT!!!
I enabled the core Magento VAT and it did not work as i needed it to be and it was too much hassle to change files in order to get this to work properly. That is why i installed this extension as believe me, you do not want to get on the bad side of your VAT department!
As soon as i uploaded and cleared the cache etc, i got a message asking me to run a Wizard!!! Imagine that! No messing around with configurations or code! One wizard where you enter your information and preferred settings and the extension creates all the tax groups AND fixes the poor VAT implementation of Magento by allowing our customers to add their country code with the vat number, which Should be the norm, and now the validation actually works, where with the Magento functionality, even if you added the number without the country code, the VAT validation would fail - leading to abandoned carts.
If you're thinking about the price, think about the hassle of dealing with customers and accountants when someone buys with the wrong tax config....No i would rather buy this extension thank you very much!
May 19, 2016
Rated 5 out of 5 by rupertbyers Top Quality Support. Great extension
Really good quality extension (code is very good, unlike other extensions).
Support provided by Sven is really good as well; very quick to respond.
Keep up the great work.
May 3, 2016
Rated 5 out of 5 by LinkBrightMedia Outstanding Support for Excellent VAT Extension
Configuring and getting VAT to work in Magento can be daunting, especially with an EU business. This Magento extension gets your checkout working perfectly, with auto lookups to validate business VAT numbers. A fantastic extension with OUTSTANDING support from Sven, who went over and above what was required to get our unique one page checkout integrated and working with the extension for us. HIGHLY recommended! I wish all developers offered such great customer service. Thank you
February 16, 2016
Rated 5 out of 5 by marbo Good extension and excellent service
Am very pleased with the extension.
Good and fast support!
January 28, 2016
Rated 5 out of 5 by sp33dit Great Extension
As a UK Magento development agency, 5M Solutions always looks to work with best extensions and have to say this one was great.
It installed perfectly, did exactly what it said without any conflicts and one thing we must point out is this extension has a setup WIZARD for getting all the tax setup. This therefore makes it the best extension for EU tax config as not only does it provide the functions for checking VAT numbers (both front and back end) but it also auto sets up all your tax as well. Also the support was fast and helpful.
Worth every penny, keep up the good work, we will be using this with many other of our UK Magento clients.
November 23, 2015
Rated 5 out of 5 by browndog27 Great replacement for the native EU VAT validation
I have tried several EU VAT extensions and they all lacked certain functionality however after trying this extension I was completely satisfied and would definitely recommend it over the native Magento EU VAt validation.
Setup was very easy and worked well with our custom onepage checkout extension.
October 16, 2015
Rated 5 out of 5 by laureddu Money well invested
Sven, the person behind this extension, seems to be a great person. Communication was easy and fast, you immediatly get the feeling that he knows what he is doing. It is one of the best supports I got so far from magento extension developers.
There are some cheaper extensions out there (just a small difference though) but this extension impressed me, powerful with clear instructions and, most important, great support. No language barriers or whatsoever.
@Sven, develop some other extensions, I would certainly buy from you again!
Thanks for the support!
August 1, 2015
Rated 5 out of 5 by bumblebee5 Great Extension and best Support
This extension finally solves our problem with VAT validation during checkout in Magento 1.8.1
Includes 1 year support + upgrade, download contains detailed installation manual.
Support responded fast and helped us to find the right tax settings to make everything work.
March 18, 2014
Rated 5 out of 5 by runi0011 Support Excellent
We had 2 problems.
Second one with the auto shipping module wich comes with Magento DE (Special German Magento Version). A loggin-in customer from e.g. austria saw 19% vat in the cart because auto-shipping default was Germany and not Austria. So we disabled the auto shipping module and now everything works as expected.
Even though our problems where caused by other extension/theme we got an excellent support by Mr. Geiss.
Thanks a lot.
March 5, 2014