Rated 5 out of 5 by skiely Great for building out CRM in Salesforce
We've been using Powersync for over a year and it works great. We use it to maintain a customer system of record in Salesforce and associate eCommerce order history with Salesforce contacts. It's also allowed us to populate eCommerce data in Salesforce for advanced marketing segmentation and automation. The extension is reliable, stable, and highly configurable. Our site is maintained by a third party and based on the need to install a WSDL file on the domain along with our site being under subversion control (e.g. we don't install updates directly to production) updating different versions has been a little challenging, but that's probably more a function of our environment than anything about their product. Highly recommend if you want to sync Magento with Salesforce.
April 27, 2016
Rated 5 out of 5 by chenoweth Saves us hours of manual input!
Before PowerSync, our customer service reps had to manually input customer and order information into Salesforce. This platform has saved us over 6 man hours a day, freeing up our customer service reps to attend to other projects! Highly recommend this service!!
October 7, 2015
Rated 1 out of 5 by kishan888 Doesn't support professional edition
Does it support professional edition? 1 month ago when i asked you people said currently it doesn't support.
March 13, 2015
Rated 5 out of 5 by sertop Excellent Product (Saves a lot of time!)
After years of putting in accounts, opportunities and contacts in salesforce manually we found this app. It saved tons of time and money. Highly recommended!
February 4, 2015
Rated 5 out of 5 by rxbar Great support / quick integration.
Our integration / testing / push to production took about 48 hours and Powersync's support team was available and helpful the entire time. They respond quickly, take calls at 7am and work weekends. I haven't worked with a SF 3rd party that has better customer service.
January 6, 2015
Rated 5 out of 5 by ashale2 Excellent Support
The most recent version of this extension allows admin users the option to Sync in realtime or enabling a queuing system with predefined intervals.
The only true downside to this extension is that everything is encrypted, so you cannot customize it to meet specific requirements. The configuration from the admin console is powerful, but I would still like to be able to change the code if need be.
That said, the support was phenomenal, TechNWeb went above and beyond in helping troubleshoot our connection issues. This is a must-have for anyone interested in integrating their Magento site with Salesforce!
August 19, 2014
Rated 5 out of 5 by Verified Reviewer Must have if you use Salesforce.com
We've been searching for a solution to export Magento orders to Salesforce.com for many years but no luck until we came across the Powersync. We had to rely on manual input of the data before Powersync. It's been more than a year since we started to use Powersync and cannot be happier. Also, if we have any problem, Igor usually fixes the problem in a day or so. Best product with best support. I strongly recommend this solution to any business that uses Salesforce.com.
January 22, 2014
Rated 5 out of 5 by nstrum Great extension and fantastic support
We have purchased many extensions, worked with many software developers and freelance programmers and the team at Powesync ranks in the top as far as responsiveness and eas in working with. The extension works just as advertised and we are very happy with it.
January 22, 2014
Rated 0 out of 5 by sbditto85g I agree with rsmstar the developer does provide really good support and response times.
As a developer myself I don't really like that most of the files are ioncube encoded, so I can't extend off/modify any code for in house needs.
Also as of writing the syncing process is literally real-time which means if it fails and there isn't a check in place to gracefully error out then the whatever was about to happen (placing an order, saving a product) can/will fail as well. This simply doesn't work for our needs and the developer has been fairly good in working with us to come up with a solution to meet our needs.
All in all its been a good experience, just a few times where the module failed for whatever reason and our store wasn't able to either save products or take order which is a must for our business. Look forward to getting this resolved asap.
September 14, 2012
Rated 0 out of 5 by rsmstar Most valuable extension of our Magento installation. We use it to push Magento customer data to Contacts in Salesforce and push orders to Opportunities. Product integration is also available, and you can also add the products from the shopping cart to the Opportunity as a line item if you wish to.
I like the flexibility of Magenforce and I was easily able to get started and configure it to match the way we use Salesforce.
Another big plus is the support of the developer. Issues are quickly fixed and missing features were added at our request.
At this moment the extension is updated every week to cover new features and as you can read a two-way sync is coming.
January 3, 2012