Rated 0 out of 5 by tandylacker We've been using this extension for nearly two years I believe. I'm an annoying customer and constantly ask questions about updates and various features. Sometimes this extension has issues with Magento upgrades, but we can't fault the extension creator for this.
The point of this review is to give a big thumbs up for the quality of customer service from this company. They are very quick to respond even though they are many time zones ahead of us. They have definitely given customer support outside of the typical 1 year period and then 6 month period after upgrades. Kind of a 'we provide customer service no matter what, no questions asked.' There is probably only a few other companies that create extensions for Magento that provide that kind of service.
I watch customers very closely through chat software tracking and successful checkouts have definitely increased with the use of this extension. You could get by with the normal Magento checkout, but this checkout has paid for itself very quickly.
Also, I've checked out the other one step checkout extensions on Magento Connect. I believe the reason they are cheaper is because 1) they ripped off the code from this extension and most of them have the old original version of this extension and not thew newer version that upgrades easier and 2) they don't provide support and have the bad reviews to substantiate that claim.
Get this extension or don't, but definitely don't bother with the others.
September 20, 2011
Rated 0 out of 5 by studio2f By far one of the best investments we made to our store. Support is outstanding. Twice we've needed help and OneStepCheckout quickly help us through our issues. They are so fast to respond and so thorough. Thanks Anton!
September 16, 2011
Rated 0 out of 5 by banistergroup This is a wonderful application for anyone who is looking to achieve the best from an ecomm site. For quick flow and easy transactions for surfers one step checkout is the best of the best. Nothing else like this on the market.
August 11, 2011
Rated 0 out of 5 by scubasmk We have been so pleased with this mod. It has great functionality and the support is excellent.
August 9, 2011
Rated 0 out of 5 by matt8 I've been very pleased with OneStepCheckout so far. Their support team has been extremely helpful and the extension seems to work well. It looks simple, but actually does rather a lot. Personally, I feel the checkout experience is much more pleasant using OneStepCheckout than with the standard Magento one page checkout.
July 16, 2011
Rated 0 out of 5 by aybecker I run a marketing agency and we strongly recommend that all Magento clients we take on implement this extension to maximize conversion rate and average order value. The higher our clients convert traffic the more revenue and ROI they see from their investment with us and although the prices can be a little high, the customer service that I have received from one step checkout is second to none. If you want a high quality product with equally as good customer support then one step checkout is a must for you.
July 11, 2011
Rated 0 out of 5 by mochin I decided to buy between this extension or lightcheckout and bought the last one, because they have a similar functional and lightcheckout is almost 50% more cheaper.
I paid $174 for LightCheckout and additional 5 domains instead €245 ($345) for OneStepCheckout with 1 domain.
May 22, 2011
Rated 0 out of 5 by barnyshergold We have a Magento installation that has 4 different websites and they are all running OSC. All you need to do is have a different code for each domain and put that in the Admin area.
We also have merged the cart with the checkout to a single page and it works beautifully (our main site is www.desirablebody.co.uk - so come and look). Whilst OSC generally works out of the box, if you need to do some customisation it's pretty easy to find where it all needs to be done.
We have noticed quite a drop in Abandoned Baskets and also a drop in customers calling in with problems checking out - the standard One Page can confuse people.
All in all - an awesome addition to a Magento site. Any decent Magento setup should have this as a pre-requisite.
May 5, 2011
Rated 0 out of 5 by Loek Great extension, great support, great increase of the conversions in our webshop. A must have!!
May 2, 2011
Rated 0 out of 5 by Philster53142 This is one awesome checkout now that I got it set up just right. I am probably one of the few that actually put it within my cart. I was informed by customer service to test the heck out of it because this is new functionality for version 3. I have tested it and it works good so far. They also informed me that they plan to do it a bit differently in version 4. I was told that instead of putting the checkout within the cart (as is the method now) they plan on moving the cart contents inside the checkout. I'm not sure why because mine works great so far. If I run into problems then I'll consider doing it the other way later but right now I see no reason to do this. Now this is now truly one step!!! I don't understand why more sites aren't doing this yet. No more "proceed to checkout" because it's right there in the customer's face with a few simple fields. I have a hunch this will greatly reduce cart abandonment. We'll see... only time will tell. AWESOME CHECKOUT!
April 9, 2011