Rated 5 out of 5 by SSwebsales If you use Parcelforce UK, this is the extension for you.
I was relatively new to the Magento platform when I first spoke with Mad Capsule. We originally purchased the Royal Mail DMO extension but were so impressed with that, that we also used this Parcelforce extension.
both the manual or mapped features allow for flexible use of Parcelforce services. We have an additional extension that enables orders to be shipped from the orders grid and this works with that too!
You can choose additional transactional email templates to be sent when a Parcelforce shipment is sent, allowing for better contact with the customer than the standard shipment email.
Madcapsule's support has also been fantastic, keeping our module up to date whenever we've had a question, and no question has gone un-answered either!
July 15, 2015
Rated 5 out of 5 by mys88 Fantastic extension and great support
This extension does exactly what we wanted it to do and will save us so much time in processing shipments. We had an issue of compatibility with another extension and received great support from Mad Capsule Media. Thank you!
April 28, 2015
Rated 5 out of 5 by siudzin Great Extension - saves a lot of time every day
Great support from MadCapsule (both Mark and James)
This extension has saved us a lot of time and works very well with DMO. Now we can process hundreds of orders every day with ease.
Highly recommended to anyone who is fed up processing orders manually.
MadCapsule Media - automation champions.
April 20, 2015
Rated 5 out of 5 by aguyonmagento Following up from my previous review
I did end up hearing back from MadCapsule and the issue was sorted. There customer support had always been good, it must of just been a bad month or something at that date.
April 6, 2015
Rated 5 out of 5 by Tom_Butty Easy to Install & Use
great product. Makes life very easy for warehouse staff and very handy for integrating tracking. Note the tracking pop-up box requires a little attention however the overall product is a bargain and will soon pay for itself (as labels and ukmail db linking are now automated).
March 25, 2015
Rated 5 out of 5 by HenryTH couldnt go without
I wasn't sure about spending the money on this one, but now I don't know what I ever did without it. I had a few problems setting up but these guys sorted me out on support pretty sharpish. I'd recommend this as a must for any one using royal mail and magento
March 19, 2015
Rated 5 out of 5 by monkeykinguk Excellent
We purchased this along with another extension from Mad Capsule (UKMail extension) and both function as we hoped. They save us a ton of time and covered their costs in the first 2 days of purchasing them alone!
Their support guys are friendly and helpful.
January 15, 2015
Rated 1 out of 5 by aguyonmagento Very unhappy.
After using this extension I noticed a flaw, they do not have 'Signature at address only', meaning that parcels can still be left with neighbours.
After bringing this to Mad Capsule's attention, I was told they could add it for me at the cost of £40. I was happy to pay and got the payment sent over to them.
I was told they would get this done "mid next week". Over 4 weeks later and 3 direct emails, I have heard nothing and I am down £40.
Very unhappy with how I have been treated, I've had both my time and money wasted and not a single response from them.
December 12, 2014
Rated 1 out of 5 by Eden4flowers Not Impressed
The level of support is poor. Poor response times. Over a week since assistance requested with a mapping issue. no response. chased several times. advised it would be another week before task could be completed.
Similar experiences over the last few months too. Always have to chase. Always slow to respond.
December 2, 2014
Rated 5 out of 5 by aguyonmagento More than worth the money
After building my business up and taking in multiple orders a day it wasn't long before I realized how much time I was loosing manually entering shipping labels into the uk mail website.
After investing in this extension my mornings were no longer filled with painfully boring copy and pasting from one window to another. Just a couple of clicks and boom, shipping label created and printed.
The extension also gives all the 'Bagit' and 'Boxit' options including before 12:00, Saturdays and more.
Before purchasing I had a couple of questions, the customer support was fast and professional.
You can't buy back time, but you can save it by using this extension.
August 13, 2014