Rated 1 out of 5 by jpelton Didn't work at all, developers weren't able (or willing) to fix it
I purchased this extension with high hopes of improving search. Unfortunately, it did the opposite. It wouldn't index simple fields like the 'name' field. I contacted support, and didn't get any response for 4 days. When they finally did respond, they were still slow, and finally said "we are unable to support this." I ended up having to uninstall the extension and try something new.
It may have been a problem on my end somewhere (perhaps a conflict with a different extension?), but support was not helpful in helping me pinpoint the problem, and they obfuscate their code so that it is impossible for me to debug on my own.
I did rate the developer support "fair", because they were willing to give me a refund (even after the refund window had closed)
December 22, 2015
Rated 5 out of 5 by wwxx0130 great product with great support!
I am running a bi-lingual Magento store in English and Chinese. Because of the nature of Chinese writing, when we just installed the product we couldn't get it work for Chinese characters searching. With hours' very patient help from php4u, problem was resolved smoothly. Very pleased with the support! Thanks!
November 21, 2014
Rated 5 out of 5 by justgolfonline1 Simply Excellent Support
We had been running the extension for over 18 months without any issues when we moved to a new server. We then had issues with the module, however after an email or two to the support team at PHP4U they were really helpful and guided us through getting all of our issues resolved! We now have a fully functional, fast and accurate search tool that simply works!
Would recommend this extension to anyone thats looking for a quality search function on their magento site! Plus super support from the guys at PHP4U is the icing on the cake!
October 17, 2014
Rated 5 out of 5 by aasports Great extension & Support
Easy to install, had a few issues when installed which was resolved quickly with great customer support.
October 16, 2014
Rated 5 out of 5 by kperkins6 Very nice extension, great price, awesome support
I've been using this extension for over 2 years now for various sites on which I've worked. I love it. It's handled thousands of products just as well as it handles sites with 50 products. The extension grows with each new update. Highly recommend!
May 14, 2014
Rated 5 out of 5 by Tegiwa Imports 5 Star Extension. Must Have!
After building our Magento site, the aim was to enhance the users ability to search. Magento does not do this well as a standard feature. After installing this feature and bypassing an issue thanks to the great 'Developer Support', the search was working just as described. With great search functionality comes increased conversion. No matter how good the navigation from homepage to product is, the search bar will always be the go to place upon arriving on a sites homepage. The extension pays for itself in a matter of minutes.
May 14, 2014
Rated 5 out of 5 by moose Unbelievably Impressive
This extension not only performs as stated - it exceeds expectations. I cannot believe how much more relevant our site search results are. I only wish that we had found this extension sooner.
We have tried a bunch of other extensions and not one came close to this one in terms of:
- Ease of installation,
- Support from the development team, and of-course,
This is a no brainer, seriously. Installation is super simple, any support you require is quickly provided by a friendly and efficient staff.
If you haven't already done so, give this extension a try. You won't regret it.
May 13, 2014
Rated 1 out of 5 by Jase Clamp Very Slow
It looks as though a lot of time went into developing this extension but unfortunately the deal breaker for us was that it was too slow. It took 15 to 60+ seconds to complete product searches which in the world of eCommerce will cost sales. It was especially noticeable with the suggestions dropdown that we paid extra for.
We run ~5000 skus with mostly default attribute set. When we asked the developer about this they responded "do you want us to show you how fast it is on our server?" I indicated this wouldn't help us so after logging in to our server they recommend we upgrade it.
To give readers context, we upgraded to an AWS c3.large and got a consultant to optimize our Nginx / php-fpm / redis config. This didn't help the search speed much. We also tried many admin settings for the extension with no speed up.
The quality of the search results themselves however were good and we were very sad that we couldn't use this extension in the end. We did end up just getting another server and installing Apache Solr on it. We found an extension that would connect community edition to Solr. This provided <1 second responses and noticeably more accurate results.
Also note that if you do plan to try this extension, their refund period is only three days so if you get delayed working with support just be aware of that.
In short this extension did not "blast" like they said it would and trying to figure out documentation and support was also not a "blast".
May 12, 2014
Rated 5 out of 5 by josheramb Best search module I've come across
We use this module on almost all of our client's sites. It works out of the box, all you need to do is reindex your catalogsearch_fulltext table. Lots and lots of settings to dial in the search results however you want, but the default settings work just as well. Support is also excellent, they are always willing to lend a hand. I would recommend this module to anyone.
May 7, 2014
Rated 5 out of 5 by simfus Superb search extension - Excellent value for money
When it comes to the default Magento search function it is widely known that it doesn't do the job properly. The search bar is used very frequently by customers and the default Magento search returns lots of unrelated products when using multiple keywords which can lead to customers giving up finding the actual products they are interested in.
Having installed this extension the results are filtered perfectly for customers and it even has fuzzy logic so it matches words when customers type in the keywords wrong or slightly altered (e.g plural words, synonyms)
Highly recommended product.
Also the support is first class from the developer
April 3, 2014