Zopim

Official Zopim Live Chat (Version 1)

  • Popularity Score 14288 Popularity Score

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Visitors can chat with you directly by clicking on the Zopim Chat Button.
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

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You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

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Overview

Official Zopim Live Chat (Version 1)

Sometimes you wonder if only your online store had a virtual salesperson. You could have sealed much more deals. Why not having a live chat?

Now your website can talk! 

Zopim increases engagement between you and your visitors, by allowing them to chat with you. Our live chat is great for improving interaction with your users and increasing the time they spend on your site.

Why use Zopim?

  • Installation happens in a flash - 60 seconds setup!
  • Know exactly who enters your site! Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc 
  • Proactively initiate a chat with your vistors 
  • Customize the chat widget to your branding. 
  • Access a well-designed Dashboard with saved chat history, template messages, visitor prioritization, Q & A, smart responder 
  • Choose to reply to visitors on the go via your favorite IM client or our Dashboard

Not sure how to set it up?
Follow our guide here or talk to our friendly customer support.

Official Zopim Live Chat (Version 2)
There is another Magento extension that is more udpated. It is built by one of our enthusiastic users on Magento. You may visit the extension here

 

M1 Extension Versions

Maintenance update

2012-02-29 04:25:03
  • Version number: 0.5.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.5, 1.6, 1.6.2.0
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Re-packaging the extension.
Trying to update Magento repo.

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2011-03-14 12:07:51
  • Version number: 0.5.3
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2012-02-05 17:05:35
  • Version number: 0.5.2
  • Stability: Beta
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2012-01-24 14:06:45
  • Version number: 0.5.0
  • Stability: Beta
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

What if your website could talk? Zopim increases engagement between you and your visitors, by allowing them to chat with you!

Great for improving interaction with your users and increasing the time they spend on your site.

**Why use Zopim?**

* Installation happens in a flash - 60 seconds setup!

* Choose to reply to visitors via your favorite IM client or the high productivity Dashboard

* Know exactly who enters your site! The name and email is automatically detected if he is a Wordpress user.

* Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc

* Customize widget look and feel: themes, colours, positions, greeting message.

* Localise the widget to the language you want: English, Hebrew, Persian, Polish, Indonesian, Swedish, Bulgarian, Czech, Slovenian, Russian, Danish, Chinese, Croation, Thai, French, Dutch, Turkish, German, Faroese, Korean, Japanese.

* Access a high productivity Dashboard: with saved chat history, templated messages, visitor prioritization, Q & A, smart responder

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2010-07-13 13:05:18
  • Version number: 0.4.9
  • Stability: Beta
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

What if your website could talk? Zopim increases engagement between you and your visitors, by allowing them to chat with you!

Great for improving interaction with your users and increasing the time they spend on your site.

**Why use Zopim?**

* Installation happens in a flash - 60 seconds setup!

* Choose to reply to visitors via your favorite IM client or the high productivity Dashboard

* Know exactly who enters your site! The name and email is automatically detected if he is a Wordpress user.

* Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc

* Customize widget look and feel: themes, colours, positions, greeting message.

* Localise the widget to the language you want: English, Hebrew, Persian, Polish, Indonesian, Swedish, Bulgarian, Czech, Slovenian, Russian, Danish, Chinese, Croation, Thai, French, Dutch, Turkish, German, Faroese, Korean, Japanese.

* Access a high productivity Dashboard: with saved chat history, templated messages, visitor prioritization, Q & A, smart responder
1 2 3
Q&A

Does this work with Magento version 1.7.0.2?

I read some comments about this extension not working with version 1.7.0.2. Is that true or did they just mess up in installing the extension?
Asked by: durablechargers
yes this Extension works in magento 1.7.0.2
Answered by: ssoni352
Date published: 2014-03-22

Multi-store

Does this work for multiple store fronts? How much customization is possible to make it look different on the other stores.
Asked by: livbiginc
Ok found a way to do this.... you can install zopim to setup store one to setup store 2 3 4 or five you can copy and paste the widget code found on the zopim website once logged in into a static block that is setup to show on every page like a footer block. you will need to do this for each store.. the down side is that to have a different design on store 3 4 and 5 you would need to setup new zopim accounts to customize to look and text, you upside if you only have two stores the you can use one account and customize both widgets to match both sore designs... hope this helps. but if anyone knows another way please let us know.
Answered by: chriscom
Date published: 2014-09-06

Zopim Account Setuo link issue

After successfully installing this extension when i go to create free account from magento admin panel i got below error. Please reply me if any one know this... "Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly."
Asked by: adminsat

link up account issue

The extension installed perfectly and i can login to dashboard via magento admin. But i'm not able to link my account.... When ever i try to login with or without ssl it throws me out of magento admin and returns to site home. Please let me know the problem. One thing is my server is not supporting seo url support. So i need to run all the pages via index.php. Do is it a problem? Pls help asap
Asked by: msubhasish1601

SSL EV Error

Hello, I'm using this module with SSL active on backend. When I click the panel Zopim causes SSL error. Can you patch this? Thanks
Asked by: duhdias

when i install this extension and return to admin page below error appear.

Class 'Zopim_Livechat_Helper_Data' not found in /home/directfa/public_html/app/Mage.php on line 546
Asked by: eati123

I have got Php Curl probelm during create free account in magento admin dashboard.

Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.
Asked by: rajdip_chauhan

Will zopim live chat extension work with magento 1.3.1? l

I guess our magento is well out of date but I don't know how to upgrade and not sure how to make sure our site is properly backed up before trying to upgrade magento?
Asked by: countrymun

completely work in version 1.9.0.1..?

Asked by: Raju_kathad

can't link zopim account

im keep getting thw following account when trying to link my account to zopim via back-end, any ideas? Could not log in to Zopim. We were unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.
Asked by: rochoventura
  • y_2017, m_2, d_18, h_1CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_11
  • loc_en_US, sid_5340, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by Zopim

Official Zopim Live Chat (Version 1) is rated 1.1 out of 5 by 48.
Rated 5 out of 5 by from Awesome App Work perfectly at first go.... CE 1.7.2 Thanks a lot .... It makes my day
Date published: 2013-04-03
Rated out of 5 by from Installation was okay but when I tried to LINK ACCOUNTS, I am redirected to my magento home page.
Date published: 2013-02-07
Rated out of 5 by from Just installed manually version 1.7.0.2, works perfect
Date published: 2013-01-24
Rated out of 5 by from To make Zopim Chat work with Magento 1.7 follow these steps: 1. Log into the dashboard at www.Zopim.com (after you created an account there) 2. Go to: SETTINGS > WIDGET (at the dashboard at zopim.com) 3. Copy the code from: Embed Zopim Live Chat Widget 4. Log into your admin section of Magento and go to: SYSTEM > CONFIGURATION > GENERAL > DESIGN > HTML HEAD 5. Paste the code in the Miscellaneous Scripts section and click Save Config. 6. Refresh your cache
Date published: 2013-01-18
Rated out of 5 by from I have a problem. magento 1.6.2.0 There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 688238248313
Date published: 2012-12-06
Rated out of 5 by from I wasn't able to install this using Magento Connect. Will try other methods and post back.
Date published: 2012-11-30
Rated out of 5 by from I couldn't install in both magento 1.7.0 and 1.7.2( all of them are default magento). I've got blank page in frontend and backend after installing. I've already cleared cache, cookie, cache browser. Please test again.
Date published: 2012-11-21
Rated out of 5 by from Fatal error: Class 'Zopim_Livechat_Helper_Data' not found in /app/Mage.php on line 516 the steps to install: 1) in Systemgt;Toolgt;Compilation, Disable 2) Install the extension 3) Run Compilation Process when i do the third step, it also appear the problem ~~ please help me,thank you!
Date published: 2012-11-03
Rated out of 5 by from Our website down after install this extension, please help me on this, thank you.
Date published: 2012-10-02
Rated out of 5 by from works fine in 1.7.0.0 If someone need help follow the steps to make this extension work for you : After installation of extension you need to get "widget" code from zopim site and paste it under Systems->Configurations->General->Designs - Go to Footer tab and paste widget code in "Miscellaneous HTML" box and save it. cheers
Date published: 2012-09-27
  • y_2017, m_2, d_18, h_4
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_48
  • loc_en_US, sid_5340, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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