Test is okay but still doesn't work
Hi, i have been trying to fix it for a week now. Installed your extension and test is fine but still none of Magento transactional emails are going out..
I had the same problem, the test would send, nothing else would work.I noticed at the top there was a message in the smtp pro extension that confirmed that the test worked, however there was also a note that another extension was overriding my email settings. There turned out to be 2 other magento extensions, one was for gift cards that i was no longer using so i uninstalled it.
then there was another that it gave the override error for, it was magemonkey an extension for mailchimp that i was also no longer using. i uninstalled it. and it all started working like it should be. I also made sure my cron jobs were all set and working correctly by installing the AOE Scheduler for Magento.
so make sure you dont have any extensions, or old extensions that you are not using that could be overriding smtp pro.
Date published: 2017-02-16
Will this work with Outlook.com?
I have setup custom emails through domains.live.com..
Will this extension work with this service or just gmail?
Yes~ I used it for hotmail account. Please notice, dont check "Use Store Email Addresses for Reply-to" if you use smtp, Other useful info： smtp.live.com port 587， SSL/TLS
Date published: 2014-05-31
how to set up transactional email with smtp pro
i have configured the email, and the testrun email works perfectly, but i was unable to make it work for new orders or any other. is it an error or did i do something wrong with configuration
Same here. Installed the extension and ran a successful test but have not received either the test or any other email sent through Magento.
Date published: 2016-04-08
Conact form test not using SMPTPro
Hi, I had installed this extension and tried sending email using contact form, but email doesn't went. I was using Gmail credentials. When I went to my gmail account I got email from Gmail saying your sign in block . So I changed the setting in Gmail and marked it lesssecure and after that i tried sending contact form and email went.
Date published: 2016-01-24
Are you supposed to turn the OTB service off?
I installed and configured this plugin, however the email is still being sent via the OTB service. Am I supposed to turn that off somehow?
I configured "SMTP Pro Email Google Apps/Gmail Settings" in System > Configuration > Advanced > System but now what?
THis Extension is not maintaining all email logs sent by admin
This email is not maintaining all email logs sent by admin.
I am using CRM also. It is not maintaining tickets logs.
Please help me to do it.
Option to Use Store email addresses for reply to no longer there?
I've been using your extension for years, and we have just upgraded to the latest version. In the latest version, we can't seem to find the option "Use Store Email Addresses for Reply-to". Could you shed some light?
Does it work with Multi-Store setup?
Can this be used with different domains when using Magento Mult-Store setup?
Hi, I am getting the following msg when i am configure email connection to Amazon SES.
Exception message was: Sender SignatureDoesNotMatch The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details. c75a1817-c4d0-11e5-939f-e90ba446856e
place order takes long time
HI .After installing this extension in one-page checkout all steps are loading fine but when i click place order button its taking lot of time to finish the order .some times time out also happen.thanks in advance.
are your extension vcompatible with last security patch 6788 ?
Except Order Confirmation Email , all other emails sent
I have installed this extension in my site.
My site worked well before using this.
After installing this extension all other Email sends but the Order Confirmation Email is not sent to the customer. Kindly support for the issue occurred.
Email log paga 404 not found
When ill go to the Email log page ill get the message 404 page not found.
Refresching cash and logout / loging doesnt work.
Does this work with magento 2.0?
Why sending email SSL via custom SMTP server is not ok?
With config smtp.gmail.com, ssl, port 465, it works. But with config custom smtp server, ssl, port 465, it doesn't work. No server configuration problem (sending mail using thunderbird or command line ok). Why?
There is php 7 on my server. I can't install the extension from magento connect. It show's me an error, that the extension works on PHP >= 5.2 or <= 6.0 . Could you modify your extension???? Thanks alot....
How to: Gmail or Google APPS , most solid approach
Thanks for this great extension:
Could you give us some more info or a small tutorial, when using SMTP Pro with Google APPS..
(Maybe i'm mis-informed but i've read that there is a 130 SMTP email relay limit per number off account user per day? and a 2000 email limit daily..don't know the influence or directly ment difference between both? could that be a serious limitation..?)
(or gmail if reliable enough in terms of inbox deliverability..)
Does it work with multistore environments and multilanguage domain email aliases?..
1 main .com account store with its main email address and german.de storeview and it's own email aliases, does it also work for the aliases..
Many thanks for your info,
Messages only sent with Sendmail running
I'm using Magento 1.9CE, SMTP Pro 2.0.5 and Sendgrid. The test email gets sent fine whether Sendmail running or not. However, no customer order mails or contact form mails get sent if Sendmail is not running. Any ideas how to fix this? I don't want to run Sendmail, Postfix or any other MTA.
Run Test Self showing error
We have installed your plugin in over site but mails are not working. Run Test Self also showing error when we hit this.
Here is error log message.
SMTP Pro Self Test Results
Sending test email to your contact form address: firstname.lastname@example.org from: email@example.com. Unable to send test email.
Exception message was: Incorrect authentication data
Please check the user guide for frequent error messages and their solutions.
Default templates exist.
Email communications are enabled.
Testing failed, please review the reported problems and if you need further help visit the support page or contact me via firstname.lastname@example.org for support.
How solve this issue.
Thanks in advance.
Not visible after manual install
Somehow I had to install this extension manually via FTP since the Connect Manager had an error.
So I copied all files from app into app, all files are online now - logged out and in, cleared all caches but I can't see anything about this extension.
Not in the connect manager, not in the configuration - just nothing.
Do I have to enable it somehow? And if so, how?
How to i trim the email log?
Hi, I'd like to trim my email log. Will the logging still work if i just empty the db table?
Custom SMTP configuration doesn't work
I have configured custom SMTP server on my Magento website ver 184.108.40.206.
But the customer is not getting an order or invoice emails instead they are getting "SPAM" emails with "noname.txt" attached with it.
Any idea what's the cause of this problem ? And how to solve it ?
The email message body contains following details
Spam detection software, running on the system "smtp server", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
the administrator of that system for details.
Content preview: Thank you for your order from My Site Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your
Content analysis details: (9.1 points, 5.0 required)
pts rule name description
---- ---------------------- --------------------------------------------------
0.0 MISSING_MID Missing Message-Id: header
4.5 HELO_LOCALHOST HELO_LOCALHOST
0.0 HTML_MESSAGE BODY: HTML included in message
1.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
1.8 MIME_QP_LONG_LINE RAW: Quoted-printable line longer than 76 chars
1.1 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag
0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS
The original message was not completely plain text, and may be unsafe to
open with some email clients; in particular, it may contain a virus,
or confirm that your address can receive spam. If you wish to view
it, it may be safer to save it to a file and open it with an editor.
order .. Newsletter ... mail can't send
for Magento 220.127.116.11
Ambiguous questions . Customer orders and newsletter mail ,could not be delivered.
Other mail delivery was OK!!
Can you help me???
In the previous version 18.104.22.168 , Does not have this problem.
I have relied this extension, this is a bad thing. haha
Mail queue if not sendet?
we have seen, that when Mails are not sent because of an error of the Mailserver, they'll never go out.
Is it possible to queue the Mails that SMTP Pro knows which Mail was sent and which not and try to send it f.e. 15 minutes later?
Thanks for an answer.
Any way to make it work with HHVM?
switched it to hhvm and extension is no longer working. no info on logs.
I have problems sending emails because of
I here a solution available for this spam problem?
Can't find configuration page
Installed through Magento connect. (version 22.214.171.124) Cleared cache and even deleted files manually, but still no new admin options in the menus... What can I do to make this work?
Do you have a link for the Zip?
I'm unable to download the package through connect and would love to try this extension out.
i cant change settings of your extension when selecting a store. On default i can change settings, but can't set the right e-mailadress for diffrent shops. Have you a udat for it please?
Is plugin compatible with 1.9.3
I have installed the latest CE patches for 1.9.3. Is anyone having success with this version?