Abandoned Cart Alerts Pro

  • Popularity Score 3818 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Alert customers about abandoned carts or failed Orders. Include an automatic coupon. Responsive-design emails!
Compatible with:
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Abandoned Cart Alerts Pro

*Send timely notifications about abandoned carts and failed orders*

Sometimes customers add products to a cart, but do not complete their purchase. While this may happen for various reasons, why not send your shoppers an automatic reminder and encourage them to buy by including a discount into your email?  

You can do this easly with Abandoned Cart Alert Pro extension for Magento! It takes just minutes to set it up, and after that, the module will automatically dispatch alerts according to your settings. 

CE-compatible version:

EE-compatible version:

Abandoned Cart Reminders

  1. Notify customers about abandoned carts via email.
  2. Send alerts to registered members or guests.
  3. Send up to three followups at different time intervals.
  4. Dispatch the first alert within minutes upon cart abandonment.
  5. Allow customers to restore their cart with just one click.
  6. Automatically logs in registered customers.
  7. Stop all alerts if a customer clicks the recovery link.
  8. Stop all alerts if a customer makes a puchase.
  9. Include an automatically generated coupon into your email.
  10. Choose from available email templates (responsive!) or create your own.

Failed Order Alerts

  1. Notify customers about failed Orders (payment did not go through, etc.)
  2. Send up to three incomplete Order emails.
  3. Specify time interval between each email.
  4. Use a different template at each stage of the alert series.
  5. Choose which Order status should trigger an alert (Pending, Pending PayPal, etc.)

Admin & Marketing Analytics 

  1. See at-a-glance cart recovery rates in the panel
  2. Get detailed statistics on abandoned & recovered carts, recovery rate, revenue from sales, etc. 
  3. Track which customers came back and when.
  4. See which of the three alerts has lead to a recovery
  5. Save all-time history of abandoned carts and alerts in your store.

CE-compatible version:

EE-compatible version:

Live Demo


Please note that the extension is already enabled.

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Tags: abandoned carts, abandoned basket, cart email alert, left items alert, items in cart alert, abandoned cart notifications, abandoned cart emails, failed order emails, bounced order customer alerts or notifications, abandoned cart alerts via cron

M1 Extension Versions

Made compatible with Magento, and other fixes

2016-02-18 14:20:56
  • Version number: 3.6.3
  • Stability: Stable
  • Compatibility: 1.3, 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
February 17, 2016 (ver. 3.6.3)
* Fixed the issues with abandoned cart statistics.
January 26, 2016 (ver. 3.6.2)
+ The extension is compatible with Magento / SUPEE-7405 and SUPEE-7616 patches.

Compatible with Magento / SUPEE-6788

2015-11-18 13:40:09
  • Version number: 3.6.2
  • Stability: Stable
  • Compatibility: 1.3, 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
November 4, 2015 (ver. 3.6.2)
+ The extension is compatible with Magento / SUPEE-6788 patch.

September 25, 2015 (ver. 3.6.1)
* Fixed the issue with selection of customer groups for disabling alerts;

Compatibility with Magento CE

2015-07-08 14:15:57
  • Version number: 3.6.0
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9
+ The extension is now compatible with Magento
+ At-a-glance cart recovery statistics;
+ Notifications when Cron is not configured in Magento.

Responsive Templates Added

2015-04-24 15:22:04
  • Version number: 3.5.0
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9
+ New responsive Abandoned Cart Alerts templates are now available;
+ New texts have been added to Abandoned Cart Alerts templates;
+ Plain-text version of the template is added to minimize the risk of your emails hitting the spam folder.

Earlier Changelog

2014-09-22 10:30:17
  • Version number: 3.3.4
  • Stability: Stable
  • Compatibility: 1.3, 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9
June 26, 2014 (ver. 3.3.4) (for Magento 1.4.1+)
* Fixed the issue with 'NOT LOGGED IN' customer group missing in 'Disable sending for customer groups' section.

June 12, 2014 (ver. 3.3.3) (for Magento 1.4.1+)
* Fixed the issue with recover cart link in abandoned order reminder e-mail.

June 6, 2014 (ver. 3.3.2) (for Magento 1.4.1+)
* Fixed the bug with replicated db;
+ The extension is compatible with Magento

May 15, 2014 (ver. 3.3.1)
+ The extension is compatible with Magento

April 25, 2014 (ver. 3.3.1) (for Magento 1.4.1+)
* Fixed the issue with incorrect order_start_date when installing the extension.

April 25, 2014 (ver. 3.3.0) (for Magento 1.4.1+)
+ Abandoned orders functionality is added - for the orders that were not successfully completed.

December 18, 2013 (ver. 3.2.0)
+ The extension is compatible with Magento

September 26, 2013 (ver. 3.2.0)
+ The extension is compatible with Magento

June 24, 2013 (ver. 3.2.0) (for Magento 1.4.1+)
+ Unsubscribe link feature.

May 24, 2013 (ver. 3.1.2) (for Magento 1.4.1+)
+ Disable alerts for certain customer groups.

Nov 8, 2012 (ver. 3.1.0) (for Magento 1.4.1+)
+ Added cart-tracking feature and detailed statistics.

July 23, 2012 (ver. 3.0.7)
+ The extension is now compatible with Magento

June 25, 2012 (ver. 3.0.7)
+ The extension is now compatible with Magento

May 22, 2012 (ver. 3.0.7)
+ The extension is now compatible with Magento;
* Alerts are now generated for grouped products containing simple products with "not visible" status.

cache problem

hi, I successfully installed this extension but I have to keep magento cache disabled because if I enable it and then try to flush it, the site goes to blank page. Is there a way to avoid this? I need the cache enabled, thanks
Asked by: luciad
Hello, The extension should not affect the work of cache anyhow. If you have any issues please contact our support directly by submitting a support ticket at our website.
Answered by: AdjustWare
Date published: 2015-05-19

Sending emails to my amazon store

I've been using this extension for months on my website and really like it. In the last couple of days it has begun to send emails to shoppers on my amazon store. Thoughts on why this may be happening? Amazon does not allow this so I need to get it fixed so that it only sends alerts to my actual website shoppers.
Asked by: BB2014
Hello, Thanks for your question. Please submit a support ticket with the detailed description of the problem to and our team will investigate it shortly. Please also check if you have made any changes before an issue appears.
Answered by: Aitoc
Date published: 2015-08-29

Does the extension 'Abandoned Cart Alerts Pro' notify the retailer of failed orders (as well as the customer) please?

Asked by: Davisjon
No it notified about abandoned carts and automatically send email.
Answered by: Aitoc
Date published: 2017-01-21

PHP7 Compatible?

Hi, Just like to know if this extension is compatible with PHP7? A few other of the abandoned cart extensions are not and end up breaking the sites I have installed them on.
Asked by: flintstudios
Yes Abandoned Cart Alert Pro Compatible with PHP7
Answered by: Aitoc
Date published: 2017-01-30

Point of abandonment?

At which part of the checkout process does the module store the user details and how long does the cart have to be abandoned for before an alert is pending?
Asked by: lauralil
The extension stores information linked with quote(almost the same with shopping cart) by Magento. For example Magento stores user's email after 1st step of checkout (for guest users). For registered customers Magento links the quote with profile data. First follow up email can be sent after 10 min after abandonment. * When the session is over Magento sets the cart to abandoned. * The session can be ended in 2 cases: 1. Logged in visitor clicks on "logout". 2. The Session is timed out. You can find Session Timeout here: System -> Configuration -> General -> Web -> Session Cookie Management -> Cookie lifetime (for some cases you should update value for php settings) If your session time is 10 min you'll get email after 20 min after abandonment.
Answered by: AdjustWare
Date published: 2013-10-22

How do you email guest customers?

If someone does not log in or enter their email address, how do you send them an email if their session times out?
Asked by: weatherables
Hi, we can catch users email when he enter it, even if he didn't send a form. This technics and some others helps to collect more emails than usual. Have a good day!
Answered by: Aitoc
Date published: 2017-02-06

Email forwarding

Hello, we are looking for a abandoned cart extension for our site, and I have a question, we currently use an another extension to handle all of our email traffic(that we already have a paid subscription), my question is, with that module, with possible to integrate the email forwarding with our module(e-goi)? If not, those emails that this module sent, have a cost?
Asked by: KawakamiBR
Thank you for your interest in our extensions. We have never tested our extension with that e-goi e-mail module so we can not say for sure how they work together. You may purchase the extension and try. You anyway have 30 days moneyback. The extension sends out the e-mails the same way magento does for order e-mail and others so they do not cost anything by default unless your hosting server charges you for the e-mails sent. Should you have any further questions or comment please contact us directly at
Answered by: AdjustWare
Date published: 2016-08-02

Is this a one time fee?

Is this an annual subscription or is this a one time $99?
Asked by: stuartleiby
Hello, There are no annual fees. You pay for the extension license that can be used on a single magento installation only no matter how many stores/websites are driven by this magento. Extension updates are free for 6 months from extension purchase date.
Answered by: AdjustWare
Date published: 2015-11-21

How many times, we have to purchase, if we use this first in our demo server for client review

Hi, We want to purchase this and after purchase, we would first install in our development server for client review. After, we would go in live server. But we want to purchase this only once. Please advise
Asked by: alexjordon111
Hello, Each extension license can be run on the single production magento installation only and unlimited number of development/testing hosts. So in your case there is no need to purchase twice. You just need to purchase it once and install on development. Once everything is ready just move the extension to your live server. Should you have any questions please contact us directly via our website.
Answered by: AdjustWare
Date published: 2016-01-02

After Upgrade to magento not working

i have changed all required path and class for admin router. but pending alert,history etc blank grid. but abandon value is there in report abandon cart.
Asked by: abduldolphin
  • y_2017, m_2, d_20, h_23CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_11
  • loc_en_US, sid_2988, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
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About the Developer

This extension was developed by and is supported by AdjustWare

Abandoned Cart Alerts Pro is rated 2.4 out of 5 by 21.
Rated 5 out of 5 by from This extension improved my sales at about 10% An excellent idea and developement. I did not even know, that my shop still contains the user data of abandoned carts. This extension recovers them and really: the people often wanted the sale but did not succeed in the first attempt. With the follow up mails they completed the buy and I earned much more in the first month as this extension had cost for me. A treasure.
Date published: 2013-06-04
Rated out of 5 by from Great support and great extension. I give 5 out of 5 for support.
Date published: 2013-01-29
Rated out of 5 by from Not happy at all! - Avoid this module - Does not support APC Cache or compilations - I will be seeking a refund.
Date published: 2012-10-18
Rated out of 5 by from BEWARE. This is poorly written code. The only thing that works flawlessly in this suite is the licensing. The rest is infuriating... took forever to figure out that 1) this module has a lot of hiccups and 2) store performance has been so negatively impacted that I didn't initially believe it would be due to a plugin. ... holy cow, the AITOC stuff alone will bring your store's performance down to something that the search engines outright reject.
Date published: 2012-10-14
Rated out of 5 by from WARNING: This plugin seems benign enough and has a valiant purpose; however, beware : it doesn't support APC and does not support compilation (get ready for the debug session of your life). And for those of your that don't use APC or Compilation (which I've finally had to turn off) you're store will suffer: your store will be bogged down to a crawl... so much that customers will just give up. Best thing to do is to avoid this at all costs. For actual stats, visit :
Date published: 2012-08-11
Rated out of 5 by from Purchased this module about a month ago. Install was very easy and encountered no problems what so ever following the user manual. If you are having problems installing this module, you shouldn't be working with Magento. It's as basic as it gets. The only problem I had was finding the code that was generating the thumbnails in the email. Contacted support and they replied very quick pointing to exact file I needed to modify. Highly recommend them.
Date published: 2012-03-19
Rated out of 5 by from i'm so furios on your installation manual that I need to come back to say how dissapointed i'm by this. even on your website you've got this options at FAQs Installation/Uninstallation I have bought Professional Installation Services along with extensions. What are my next steps to get it installed? I have bought Professional Installation Services along with extensions. When can I get the extension installed? I can’t install an extension, what do I do? It is not possible to install the extension under the following conditions: The extension is being installed on a local host, which does not have internet access; The extension version downloaded from our website is not compatible with the Magento version you are using; Firewall blocks queries to our server; NAT or proxy through which queries go to our server was blocked because of too many requests in a short period of time. If one of these conditions apply, please eliminate them and proceed with the installation. If none apply, please buy a Professional Installation service. I think this clear shows that you want to be paid so youcan install it. I want to install not you, so you need to make a proper next, next next installation manual
Date published: 2012-03-15
Rated out of 5 by from This extension is fantastic, it has paid for itself many times over in saved carts. My only qualm is that there are only 3 options for the coupon. I wish they'd allow you to set a coupon template to pull from instead of the limited options given from the cart. However, for $79 this plugin is very much worth the price.
Date published: 2012-02-17
Rated out of 5 by from Does this work with the standard one-page checkout (not One-Page Checkout Booster)?
Date published: 2012-01-17
Rated out of 5 by from Playing around with the extension, I thought maybe I can suggest an improvement for the next version: It will be great to add a feature to allow exceptions for the automatic coupon code that is being generated by the extension. For example, we do sell Gift Certificates on the website and would not like for the customers to be allowed to take the 10% off (amount of the coupon in our example) for this particular item. I think this will be desirabel for any website that offers a GC for sale on their Magento site. Great extension, though.
Date published: 2010-11-16
  • y_2017, m_2, d_21, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_21
  • loc_en_US, sid_2988, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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