IndiaNIC

Advanced FAQ module

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Advanced FAQ module allows you to create a list of questions and answers relating to a particular subject.
Compatible with:
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Overview

Advanced FAQ module

Advanced FAQ module allows you to create a separate list of question and answer, which is specific to a particular category.
This module enables merchant to solve customer queries quickly by providing relevant FAQs.
The Valuable Insights Of The Advanced FAQ Module
FAQs have always been represented on a static and uncluttered page. Conventional FAQ pages simply comprised of questions and answers.
However, this perception has been revamped with the Advanced FAQ Module. The FAQ module allows you to add captivating jQuery animation effect on your Magento website. On the frontend, your customers would witness an attractive and compelling FAQ section with an animation.
At the same time, the category section of the module in the backend would give you a complete control for managing the FAQ categories on the website.
You can add, edit or update FAQs through your backend Magento store.
There are many features that make it a distinguished module. These are -

Frontend Features --

  • Supports all browsers (IE, Google Chrome, Firefox and so on)
  • Advanced search
  • The customer can see most frequently asked questions
  • Customers can select relevant categories as per the query
  • A single click can collapse or expand the list
  • Admin features allows the administrator to –

  • Set the most frequently asked questions in the front
  • Add FAQ menu to the CMS
  • Manage FAQ categories
  • Set store wise categories and FAQ list
  • Set WYSIWYG editor
  • The FAQ module settings added in system ->configuration allows to –
  • • Show/Hide the search box
    • Show/Hide the most frequently asked questions
    • Set the number of frequently asked questions
    • Set the number of category questions to be displayed on the main page
    • Make display settings (Grid/List view)

    FAQ --

  • Is there a way to remove the FAQ link from the user menu?
  • ans : you can remove/comment the following code from the faq.xml
    {reference name="top.links"} {action method="addLink" translate="label title" module="customer"}{label}Faq[/label}{ur}faq{/url}{title}Faq{/title}{prepare}true{/prepare}{urlParams/}{position}200[/position}[liParams/}{aParams/}{/action} {/reference}
    DEMO :: http://www.galaxystores.co.uk/faq/
    M1 Extension Versions

    Getting more advanced

    2013-12-13 11:55:02
    • Version number: 1.1.3.2
    • Stability: Stable
    • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

  • - Moved the extension to the community folder.
  • - Updated the database design. Updated the table name with prefix inc_advance.
  • - Solved the acl problem.
  • - Added sorting, Filter , Pagination , Mass update functionality to both category and item grid.
  • - Updated the Item grid with category display.
  • - Can Assign category to the item on the basis of store-view selected.
  • - Solved image upload issue in wysiwyg editor.
  • - Also provided the locale.csv to support the multiple language.
  • third version

    2013-12-05 06:05:58
    • Version number: 1.1.3.1
    • Stability: Development
    • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    This version has errors

    Updated table names

    2013-06-27 05:49:24
    • Version number: 1.1.3
    • Stability: Stable
    • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    We have updated the table name,
    ie: "faq" changed to "advance_faq". This is to avoid conflict if your system already has a table named 'faq'

    Fixed the search issue on 1.6.

    First version

    2013-06-21 05:21:14
    • Version number: 1.1.1
    • Stability: Stable
    • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    This extension version is currently unavailable on Magento Connect. Please contact the developer.
    Next version is under development,
    Q&A
    (20 Questions : 10 Answers)

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    1.8 compatibility

    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27377331
    Customer avatar
    Does this module work with 1.8 and later?
    by
    aquacave
    -
    2 years, 10 months ago
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    Customer avatar
    Exception during cache and session cleaning: Error in file: "/home/sites/galaxystores.co.uk/public_html/app/code/community/Inic/Faq/sql/faq_setup/mysql4-upgrade-1.1.3-1.1.3.1.php" - SQLSTATE[HY000]: General error: 1005 Can't create table 'magento_5.inic_advance_faq_store' (errno: 121)
    by
    Blair Geddes
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    2 years, 8 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27390073
    Customer avatar
    Is there any short code to display faq on front site as i am not able to find any kind of shortcode or function to display faq's on main site. Please help me ASAP.
    by
    abhishekgoel121
    -
    2 years, 8 months ago
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    2out of 2found this question helpful.
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25900987
    Customer avatar
    Hi, l like this extension. Works like a charm for me, and espacially it looks very well coded.

    Only one thing:

    Is there any posibillity to set the meta-descriptions of the faq pages?
    by
    petrocelli
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    2 years, 7 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_20643
    Customer avatar
    We set up the FAQs and categories but we're getting a blank page after we submit a question in the search field.
    by
    yldziner
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    2 years, 7 months ago
    -2points
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25932056
    Customer avatar
    Can I change frontend "URL Key" from "faq" to other?
    which file should i edit?
    by
    sonicwong
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    2 years, 2 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27411370
    Customer avatar
    Can any one tell me how can i access this extension from front of magneto. means what will be the URL or some hint.
    by
    alishan
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    2 years, 1 month ago
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    Avatar Image Url:: http://www.magentocommerce.com/magento-connect/skin/frontend/enterprise/connect/images/pictures/developer-avatar.jpg
    Customer avatar
    how to add FAQ in any Cms page content
    by
    BaldevParmar
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    1 year, 2 months ago
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    Avatar Image Url:: https://www.magentocommerce.com/magento-connect/media/avatars/avatar_2138291_1454084803.png
    Customer avatar
    Hi, perhaps a smaller issue, but when there are no Categories created yet, creating a FAQ Item gives this weird multiselect box for category selection in the form.

    Screenshot: http://i.imgur.com/3QAlOOy.png

    It's a small beauty issue and is resolved by simply creating at least 1 category.
    Happens as well in Magento 1.7.x as 1.9.x
    by
    NobleHouse
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    8 months ago
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    Customer avatar
    when i click on "save and continue edit " button ,it add the faq but keep me on the same page forcefully to edit the faq.It should be the black page to add another faq.

    when i want to add multiple FAQ ,i need to click on the Add new faq link..please check other tabs in admin.there is only Save & continue button.After adding it shows blank page to add another faq.
    by
    shitalthakare6
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    3 months, 3 weeks ago
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    • 2016-10-30 T09:28:49.382-05:00
    • bvseo_lps, prod_bvqa, vn_prr_5.6
    • cp-2, bvpage2n
    • co_hasquestionsanswers
    • loc_en_US, sid_18536, prod, sort_default
    <<prev2
    • 2016-10-30 T09:28:49.384-05:00
    • bvseo_lps, prod_bvqa, vn_prr_5.6
    • cp-2, bvpage2n
    • co_hasquestionsanswers
    • loc_en_US, sid_18536, prod, sort_default
    <<prev2
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    Reviews

    About the Developer

    This extension was developed by and is supported by IndiaNIC

    Rated 3.7 out of 5 by 25 reviewers.
    Rated 3 out of 5 by Great FAQ extension, works great but could use some changes. It works as advertised but please move the files in /app/design/frontend/default/default/inic to /app/design/frontend/bqse/default/inic same for /amanvida.eu/skin/frontend/default/default/css/inic to /amanvida.eu/skin/frontend/base/default/css/inic and /amanvida.eu/skin/frontend/default/default/images/inic to /amanvida.eu/skin/frontend/base/default/images/inic and /amanvida.eu/skin/frontend/default/default/js/inic to /amanvida.eu/skin/frontend/base/default/js/inic This way the extension will work OUT OF THE BOX for everyone, not only those who are using the default magento template. For those of you who prefer to have the 'FAQ' configuration in the CMS menu in the admin panel instead of the seperate 'inic' menu(which doesn't really say much). Go to /app/code/community/Inic/Faq/etc/adminhtml.xml and change the menu tag to <menu> <cms> <children> <faq translate="title" module="faq"> <title>FAQ</title> <sort_order>1</sort_order> <children> <item translate="title" module="faq"> <title>Manage Items</title> <action>adminhtml/faq</action> </item> <category translate="title" module="faq"> <title>Manage Categories</title> <action>adminhtml/faq_category</action> </category> </children> </faq> </children> </cms> </menu> Log out of your admin panel and back in and now you will have the menu moved to the CMS instead of a separate button. February 1, 2016
    Rated 4 out of 5 by Useful Free Extension Useful extension but with some bug. First of all, issue in the question/answer editing page. Undefined variable in line "return $return" should me replaced on "return $this" or just "return;" Also, there are some bugs and issues on the frontend side. Particularly the problem is in search results. Undefined variable $id. The search form action method don't use any validation of data. Category and back link consist secure prefix. Resume: useful free extension but with some bugs. November 24, 2015
    Rated 5 out of 5 by Works with 1.9.2.1 lalitchandnani search fix worked good, thanks. An update with search fix could help others. Thanks Inic! August 15, 2015
    Rated 4 out of 5 by Works fine MySQL errors? check previous FAQ installs and remove those tables. Easy does it. Usesometweaks from this review page and you're all set. Might take a few hours to setup 100%, but so does creating new FAQsevery time. For the money? great! July 30, 2015
    Rated 5 out of 5 by Works very well! I use 1.7.0.2 if you follow all the instructions given by other people in this review is area, you'll have no problem at all, it's nice and easy to use. Just remember the usual: move the files if you're using a custom theme clear the cache log out and log back in again In response to some other questions here: if you want to change URL from /faq just open upConfig.xml <faq> <use>standard</use> <args> <module>Inic_Faq</module> <frontName>badge-making-faq</frontName> </args> </faq> And change the front name from faq to whatever you want. As you can see from the above, I changed it because my website sells badge machines. I hope that's helpful to somebody, regards, Paul April 15, 2015
    Rated 1 out of 5 by Total complete waste of time. Installation in 20 Seconds - Fixing in 8 hours. (Full Day) January 27, 2015
    Rated 5 out of 5 by With the little help of the reviewers, this module works perfect This is really a powerful module! It costs a little time to setup because it doesn't work directly in Magento 1.9 but with the little help of the reviewers, it helped me to get this module to work and I really like it! December 21, 2014
    Rated 5 out of 5 by Modulo muito bom Excelente módulo, simples e funcional. Eu recomendo October 16, 2014
    Rated 4 out of 5 by Good extension, but no documentation Installed with no problems. The back-end seems to work as described, but there is no documentation on how to show the FAQ's on the front-end. I finally figured it out. You have to go to /faq/ on the front-end. Ok. But the page was blank... - I had to move all the "inic" folders from the /app/design/frontend/default/default to my own theme folders (also do the same for the /skin folders) - Refresh your cache - Showed up as pictured! Hope this helps someone September 25, 2014
    Rated 4 out of 5 by Very useful extension but little Buggy!! An excellent extension, provides basic functionality which any body would like to have in their eCommerce store for FAQs but unfortunately, it's little buggy which is not justifing the effort put on building it. I'll mention below, what issues i found with the extension and how i fixed them (which most of the people already reported). This might help people facing same issues, also probably IndiaNIC can release the next version considering these issues. Bug 1: Search not working. Reason: Search results page expect a parameter (cat_id) which if not provided from originating page, it results in an error. Solution: Add a line with code $id=""; in 'app/design/frontend/default/default/template/inic/faq/search/result.phtml' file at line 6 after line with code $category=""; Also, at line 17(elseif condition) change $id="" to $id=="". Bug 2: Undefined variable: return -- Backend Error. Reason: Use of non existing variable. Solution: In file "app/code/community/Inic/Faq/Block/Adminhtml/Item/Edit/Tab/Main.php" on line 32 change "return $return;" to "return;" Doing this much should make the setup work. Few people might face issue with location of css, js, template and layout files but what practice is followed by developer here is correct. For your setup you can specify the default theme at System -> Configuraiton -> Design. Thanks -- August 23, 2014
    • 2016-10-30 T09:24:56.075-05:00
    • bvseo_lps, prod_bvrr, vn_prr_5.6
    • cp-1, bvpage1
    • co_hasreviews, tv_25, tr_25
    • loc_en_US, sid_18536, prod, sort_default
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