zendesk

Zendesk

  • Popularity Score 4493 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

  • Magento Connect Silver Industry Partner
Zendesk helps you deliver the best customer support to your customers.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

FREE
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Overview

Zendesk

Zendesk is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.

This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support.

Features include:
- Enable Single Sign-on for Magento administrators
- Create support tickets without leaving Magento
- Display relevant support tickets on order & customer dashboards
- Create support tickets from Contact Us requests
- Easily add the Web Widget to your site
M1 Extension Versions

Bug fixes

2015-09-07 08:17:59
  • Version number: 2.0.9
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1, 1.9.1.0, 1.9.2, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Bug fixes:

Memory leak on admin order creation
Ticket link always points to the agent backend
division by zero when customer has no orders

Fix for SUPEE-6285 patch

2015-07-14 03:05:58
  • Version number: 2.0.8
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Apply ACL to admin actions, in response to the Magento SUPEE-6285 patch.

When using custom roles, make sure to check that proper permissions are set for that role under System > Permissions > Roles. Zendesk permissions are under the Zendesk Dashboard tree.

Admin SSO compatibility fix

2015-07-06 08:00:18
  • Version number: 2.0.7
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Admin SSO compatibility fix for Magento CE version 1.9

Bug and security fix

2015-06-22 09:46:46
  • Version number: 2.0.6
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fix bulk actions bug - redirecting to 404.
Security patch for loading the widget script.

Bug Fix

2015-06-01 03:41:34
  • Version number: 2.0.5
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fix bug: Tickets are not appearing on the Magento dashboard
Restore template directory
Q&A
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Reviews

About the Developer

This extension was developed by and is supported by zendesk

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