zendesk

Zendesk Support

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Zendesk helps you deliver the best customer support to your customers.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Zendesk Support

Zendesk is the market leader of smart, agile and convenient cloud-based customer support software. For growing organizations, Zendesk is the fastest way to enable great customer service.

This extension makes Zendesk work seamlessly with Magento to enable stores to deliver great customer support.

Features include:
- Enable Single Sign-on for Magento administrators
- Create support tickets without leaving Magento
- Display relevant support tickets on order & customer dashboards
- Create support tickets from Contact Us requests
- Easily add the Web Widget to your site
M1 Extension Versions

Zendesk GoLion rebrand

2016-10-27 08:51:32
  • Version number: 2.1.8
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
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Magento Connect 2.0

Magento Connect 2.0

- update strings and asset for GoLion launch

Log exception for failed customer ticket fetch

2016-09-20 04:45:53
  • Version number: 2.1.7
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
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Magento Connect 2.0

Magento Connect 2.0

- Add log for exception on customer ticket fetch
- Sideload users and groups for customer tickets list instead of fetching tickets separately.
- Fix wrong scope for stores

New Ticket link fix

2016-03-28 06:26:07
  • Version number: 2.1.4
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
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Magento Connect 2.0

Magento Connect 2.0

- Set new ticket link to Help Center
- Add Logs to ACL

Setup Guide Fix

2015-12-16 02:30:51
  • Version number: 2.1.3
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1, 1.9.1.0, 1.9.2, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14, 1.14.1, 1.14.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fix setup guide for Magento installations that have a store code in their URLs.

Compatibility fix

2015-09-21 06:50:38
  • Version number: 2.1.2
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1, 1.9.1.0, 1.9.2, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixes:
- Compatibility for array_column

Changes:
- "Test Connection" no longer requires users to save the form
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Q&A
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About the Developer

This extension was developed by and is supported by zendesk

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