licentia

Email & SMS Marketing Automation

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The most comprehensive and automated Magento Extension for SMS / Email Marketing.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

FREE
Overview

Email & SMS Marketing Automation

Important Information

Manual: Manual [EN] | Manual [PT] | Support: support@licentia.pt (GMT timezone)

Also check: Customer Segments & Pricing | Customer Equity & LTV

All features listed here are performed directly in your Magento Administration

How about having your Magento site automatically send emails and SMS, launch behavioral targeted messages, reduce shopping cart abandonment and run re-engagement campaigns?

You need an E-Goi.com account in order to use this extension. If you don't have an E-Goi account please click here. If you want to know more about E-Goi click here

How to fix most issues: Please make sure your CRON job is setup and running. Over 90% issues reported can be solved by enabling it. Cron jobs are used to sync data, update segments and send campaigns. More info about configuring your cron here: http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/how_to_setup_a_cron_job

Segments

:: Guest Customers support (beta) :: Use segments to truly personalize customer experience, either on your online store or in your email campaigns
:: Segments allow store owners to offer products, promotions, etc, based on customer activity, so they only receive relevant offers
:: Segments are created based on any customer attribute, or based in a variety of options from customer active, such as: abandoned cart, wish list, previous orders, previous order items, most viewed products, and others…
:: Having this ability, allows you to pre-define a subset of actions for that segment. Create campaigns to offer customers from a specific country a 10% discount in theirs national holiday. Increase efficiency by only sending to customer who have purchased more than XX over the last year, send only to customers who have opened your newsletter and bought something in your store.
:: Create a segment with your most valuable customers and automatically change their customer group so they can benefit from discounted prices. As soon as they leave the segment, they will see their Customer Group reverted.


Shopping cart abandonment

:: Send automated emails to customers with products in their shopping cart


M1 Extension Versions

Bug fix

2017-02-20 02:26:24
  • Version number: 2.5.0.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixes sync bug

Bug fix

2017-02-16 03:21:41
  • Version number: 2.5.0.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Bug fix

Feature

2017-02-15 00:56:19
  • Version number: 2.5.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Added option to load products from the store into the campaign content

Bug Fix

2017-02-14 23:56:16
  • Version number: 2.3.0.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Bug Fix

Bug fix

2017-02-02 20:21:02
  • Version number: 2.3.0.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

bug fix
1 2 3 4 5 ... 29
Q&A

Erro Magento 1.8.0

Fatal error: Class 'Licentia_Fidelitas_Helper_Data' not found in /home/photocol/public_html/app/Mage.php on line 546
Asked by: SergioMordente

We are not managing to install

Hello good afternoon. We are not managing to install. The message "community / Licentia_Fidelitas: Unknown cipher in list: TLSv1". Our magento is 1.9.2.0 Thank you
Asked by: deustaquio
Thank you. We managed to solve.
Answered by: deustaquio
Date published: 2015-12-19

Question about Functionality

Can this extension support the following: Importing existing contact list? Email Automation? Basically, I want to send 3 emails to my entire contact list with a sale / promo code, but if a customer purchases a product after the first or second email, they do not receive any additional emails. Is that possible?
Asked by: kylebombardier
Hi, This extension will import existing Magento Core newsletter subscribers. If you need other import options, you can use your e-goi.com panel and then subscribers will be sync to Magento. Regarding your second question, you can create a segment for customers who haven't order in the last X days. Let's say 10. When you send the first campaign and if someone makes a purchase after, they will no longer be in the segment because they made a purchase less than 10 days ago. The same for the third campaign. If you need a more direct assistance, please email support@licentia.pt
Answered by: licentia
Date published: 2015-04-11

Not able to install it

http://connect20.magentocommerce.com/community/Licentia_Fidelitas This is the extension key I am using and getting error: CONNECT ERROR: Package community/Licentia_Fidelitas 0.1.2.1 depends on PHP extensions: Array I am using Magento Connect 1.7.0.1
Asked by: ashuiims
Hi ashuiims, This seems to be a Magento related issue and not an extension one. Please refer to this topic for more info: http://www.magentocommerce.com/boards/viewthread/279117/ Regards,
Answered by: licentia
Date published: 2013-10-22

How can i insert sender details???

I tried your plugin but not able to find where to put Sender details. Can you help me finish this. Regards Ramanath Jha
Asked by: rambo12
Hi Ramanath, Sender details must be inserted/edited in your e-goi.com account. This extension only lists the available senders for each channel. The sender details configured in your account will then be used in your campaigns. Regards,
Answered by: licentia
Date published: 2014-07-05

Abandoned Cart mails

Hi, We have installed your extension. Great extension! Functionality is amazing.(If we can use :)) But user manual is weak. How can we arrange Abandoned cart emails? with a coupon code? I don't understand how to configure it? There's a widget... Where to put this widget? Thanks a lot for the extension, please give hand. We would like to efficiently use your extension. We top up our account in egoi site already.... :)
Asked by: secaliskan
Hi, 1) You first need to get your subscribers with an abandoned cart. To do this you need to create a new Segment. Go to "E-Goi/Segments" and add a new one. Call it "Abandoned Carts". Click on "Save and Continue Edit" and a new left tab will appear called conditions. Click in the green arrow and choose from the select menu "Days abandoned cart", and insert the desired number. Now that we already have the abandoned cart owners, lets create a campaign. Go to "E-Goi / Campaigns" and click "New". Fill all the obvious fields and in the "Segments" field, choose "Abandoned Carts". This makes sure the campaign will only be sent to subscribers with abandoned carts. Composing the campaign. You can insert in the campaign the subscriber current shopping cart details. To do that, when in the editor, click on the "New Widget" button and choose from the select menu "E-GOi - Product Listing based user's activity". From the new options choose "Products in abandoned cart". In the template field you can change the value to "fidelitas/widgets/abandoned.phtml". Regarding the coupon code, you have to options. Use the same for every subscriber or generate a new one. If you want every customer to have its own coupon, insert another widget called "E-Goi - Coupon Code List" and choose the rule from that list. Regards
Answered by: licentia
Date published: 2015-09-19

Updated list e-goi

Customer cancels newsletter subscription list and e-goi updates, but again when signing the list is not updated. What must I do to upgrade?
Asked by: SergioMordente
Hi Sergio, You should always make sure you ave the latest version installed. Just go to "E-Goi/My Account" and on the top left side you will see a version notification. Regarding the question, If you use version 0.9+, callbacks should update your magento subscribers status in a few seconds. If not, you must wait for the cron to run and update the subscribers list. Please note that the status that matters is the one in the E-Goi panel. If there he is active, sending a campaign from Magento will also send it to him. If you need any further info, please send an email to support@licentia.pt Regards,
Answered by: licentia
Date published: 2015-04-11

Unable to Install

I am getting the following error: community/Licentia_Fidelitas: No releases for 'Licentia_Fidelitas', skipping
Asked by: kylebombardier
Hi, What version of Downloader are you using? And your Magento version? It seams you are using the wrong downloader code. For a faster response, you can email support@licentia.pt
Answered by: licentia
Date published: 2015-04-11

404 Error

I have installed the plugin but when i go the configuration it says 404 error and when i connect this with e-goi account via API key, it gives a lot of errors. Please suggest how to resolve these issues.
Asked by: rohitrajjain
Hi rohitrajjain, Sorry for the late reply. Are you still having issues with installation? If yes, can you please provide a little more information about the errors that occur? Regards,
Answered by: licentia
Date published: 2013-10-22

Dubai, UAE

Would this work in the United Arab Emirates?
Asked by: nmuqbel
Hi nmuqbel, We see no reason why it shouldn't. Regards,
Answered by: licentia
Date published: 2015-04-04
  • y_2017, m_2, d_25, h_22CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_14
  • loc_en_US, sid_13506, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

Reviews

About the Developer

This extension was developed by and is supported by licentia

Email & SMS Marketing Automation is rated NaN out of 5 by 5.
Rated 5 out of 5 by from Amazing product! This is a must! I was looking for ways to automate communication with customers, and this delivered so much more... Could have ready made templates, though.
Date published: 2014-04-29
Rated out of 5 by from There's no way to import the contacts? I only see the option to add one by one
Date published: 2012-09-18
Rated out of 5 by from Cool extension! Just tried some features regarding the abandonment cart and its working very well.. I hope i can gather more sales with this messages :) Meanwhile can you please tell me if are there any revenue reports of each campaign? I coudlt find it. Thanks and congratulatiions!
Date published: 2012-09-12
Rated out of 5 by from Not working
Date published: 2012-09-10
Rated out of 5 by from It works quite well Congrats ;)
Date published: 2012-07-06
  • y_2017, m_2, d_26, h_24
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_5
  • loc_en_US, sid_13506, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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