Does Yotpo offer SITE reviews too?
Does Yotpo offer SITE reviews too? instead of only products ...
We like reviews of individual products ofcourse. But what we see as more important is a review of our whole store (just like external review sites offer today)
(and also - what happens when a customer orders 3 products)
SO, my question is: are site reviews possible?
And on the same line possible per a badge on the frontpage?
Regarding site reviews, we are launching this feature tomorrow! We're calling this feature "Testimonials", and it will allow you to 1) decide which reviews to show where, so that you can showcase your favorite reviews and drive visitors to whichever products you choose. 2) In addition, customers will be able to leave reviews for the service and shop itself, not just for the products sold. We're very excited about this feature and cannot wait to launch it tomorrow.
When a customer buys multiple products in the same order, we send out up to 3 emails, at the time you set after purchase, asking her/him to review a single product in each email. The emails are sent out 3 days apart from each other. We've reached this logic after extensive testing, to produce the most amount of reviews for each shop as possible.
Does this answer your questions? I'd love to hear your thoughts!
Date published: 2016-04-29
Third party template
is your extension working with third party template except magento default template thanks
Yes, Yotpo works with templates other than the default Magento templates.
Date published: 2014-08-05
Help with Fatal error
The plugin looks great so I'd really like to use it.
I am using Magento 1.8. I've installed the plugin through Magento connect with version 2.0 .
But I received the following fatal error:
Fatal error: Class 'Yotpo_Yotpo_Model_Resource_Mysql4_Setup' not found in /var/www/vhosts/username/httpdocs/includes/src/Mage_Core_Model_Resource_Setup.php on line 234
Any suggestions on how I can get this working? Thanks.
So happy to hear you're trying out Yotpo!
Please contact our brilliant and friendly support team at email@example.com will know just what to do.
Date published: 2014-08-06
Can we installed for 1.9 version ?
Can we installed for 1.9 version ?
Yes, Yotpo is compatible with CE and EE 1.9.
Date published: 2015-10-24
Is there a way of limiting the number of emails sent to the customer?
Hi there, many of my customers buy multiple products. So 10 of product X, 5 of product Y and 8 of product Z.
I understand that, if a customer buys multiple products, your system sends out multiple emails - each one asking the customer to review one of those products.
I'm concerned that my customers will get annoyed with multiple emails and that, whilst it might results in getting more product reviews in the short term, it might also give customers a negative impression of the site as a whole. As if my site is hassling them.
Is there a way of limiting the number of emails so that, perhaps, only the first product they bought in that transaction is reviewed? Or something like that? That way only one email is sent to the customer?
For me the lifetime value of the customer is more important than a single sale and anything that annoys them has to be avoided at all costs.
Thank you for your question.
We only send a maximum of 3 mail after purchase emails per order. You can read all the details here - http://support.yotpo.com/entries/24501958-Mail-After-Purchase-FAQ.
You are also welcome to send an email to firstname.lastname@example.org and mention that you would like to be able to control the number of emails that are sent out. We are currently building an advanced premium feature that will allow you to control this and you can be one of the first to get access to it.
Date published: 2013-10-28
Is it possible to show the instruction manual? (this way we understand what installation implications and possibilities are) Thx!
Great question! We have example installation guides in our knowledgebase. I'm not allowed to post links in this answer, but it should be easy to find. Please let me know if you have any trouble locating it. Our installation is quite simple :)
Date published: 2016-08-05
Yotpo Star rating not loading after AJAX call
We need to display the Star rating in our Quick View pop-up page to show a product in the category page, do you have any documentation for that?
Please reach out to our Support team via this link : https://my.yotpo.com/contact_support
They'll be happy to help you out!
Date published: 2015-10-31
How does this incorporate/affect current reviews?
Are we able to import previous reviews?
Yes, you can quickly & easily import all your existing reviews.
Date published: 2015-06-06
Are the reviews crawled by Google on your page?
I would like the reviews to be added to my product pages to increase the page content - does Google see them as part of the page content?
Do I get access to the reviews - can I add internal links within the reviews?
Thanks for your question!
Our In-line SEO feature means reviews will become a part of your site's content and will be crawled by Google.
You have full moderation privileges and are in control of what reviews are published to your pages.
If you have any more questions, please feel free to reach out to us at email@example.com.
Date published: 2015-07-11
Are the reviews sync'd locally to magento and rendered as static html
We're definitely interested in your module but we need to ensure that we own the reviews and that the data is being synced to a db in Magento and being displayed on our pages as html so that google can index it.
There are two ways you can ensure your reviews will be indexed. Both are a part of our Premium packages (unless you signed up as a user before 6/5/14, in which case they're part of your Basic package!)
1) Set up our SEO Minisite feature
2) If you're using our new widget, you have the option to hard-code the reviews.
For more info or help setting up either one, please contact our awesome Support team at firstname.lastname@example.org.
Date published: 2014-08-30