Listrak Retail Solutions

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Listrak offers retailers omnichannel digital marketing solutions.
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Listrak Retail Solutions

NOTE: A Listrak account is required to utilize the following features. Please contact Listrak to setup your account.

Listrak's 3rd generation Magento extension offers a single, integrated digital marketing platform providing omnichannel solutions for retailers, featuring acquisition, recommendations, back-in-stock alerts, shopping cart recovery, advanced retail segmentation and post purchase solutions. Listrak's modules expose data for use with Listrak while reducing IT involvement through a seamless integration, saving your team valuable time.

Modal Acquisition and Welcome Series
With Listrak’s Modal Lightbox solution, you can control timing, placement and cadence so the lightbox appears when and where you want it, make sure it doesn’t appear to customers who have already subscribed, and set a wait period so it only appears to non-subscribers at pre-determined intervals. To reinforce the interaction with the Modal Lightbox, Listrak highly recommends following up with a Welcome Series campaign to deliver any incentive coupon codes promised at the point of acquisition and to immediately engage new subscribers.

Preference Center
- One-to-One Campaigns – Subscriber/customer preference center data may be used to create personal, one-to-one campaigns to improve engagement
- Reduced Churn – Subscribers can opt down, choosing the cadence and type of communications desired instead of unsubscribing from all campaigns

Digital Marketing Platform
- Single Platform - Access all customer and campaign data from one login. Our single, integrated digital marketing platform provides a global view and allows you to use real-time data to personalize messages on a one-to-one basis whether customers are on desktop, tablet, mobile device or social site.
-Automation – Listrak’s intuitive platform enables you to personalize and automate any number of triggered campaigns. From a single message to a series of relevant and customized messages, our platform gives you the flexibility to create sophisticated, ongoing campaigns.
- Ease of Integration – You can efficiently and seamlessly integrate Listrak into your digital marketing mix. Our platform integrates with multiple customer data sources and eCommerce platforms, so you’ll be creating and tracking successful campaigns in no time.

Advanced Retail Segmentation
Listrak’s Advanced Retail Segmentation allows you to use data from customers’ past in-store and online purchases to create highly targeted and relevant email campaigns that engage customers and drive additional sales. The ability to use historical customer purchase data in your email campaigns gives you a competitive advantage, because you can more accurately predict future behavior. You’ll gain insights into customer behavior, purchase history and lifetime value, enabling you to segment your customers in new and exciting ways. And, relevant and personalized emails positively impact the deliverability of your campaigns.

Shopping Cart Abandonment
Listrak developed one of the first shopping cart abandonment solutions and remains the industry leader for creative, successful retail remarketing campaigns. Our Shopping Cart Abandonment solution recaptures lost revenue from your abandoned shopping carts by reaching back to those customers who didn’t complete a purchase with appropriately timed and personalized messaging to re-engage them and optimize the opportunity for conversion.

Browse & Abandon
Listrak’s Browse & Abandon is a behaviorally-based remarketing solution that allows retailers to capture active visitors and nurture them back to your website to take action. Browse & Abandon uses shoppers’ browse data to create personalized messages that provide information on your company and product catalog, product reviews, how-to videos or other relevant content to prompt them to return to your website. Success is often found with an automated three message series that is timely and relevant and establishes a comfortable, friendly, service-oriented tone.

Back in Stock Alerts
Out of stock? No problem! Our Alerts solution automatically notifies customers when their desired products are back in stock. And in the event that restocking is delayed or the product becomes discontinued, an automated email is sent to the customer with personalized content, giving you the opportunity to convert more customers.
Back in Stock Alerts Allow Retailers to:
- Capture lost revenue
- Merchandise Product Recommendations for cross-sell and upsell opportunities
- Inform demand planning with dashboard reporting that helps to identify the products your customers want
- Acquire new email addresses so you can continue to engage shoppers with relevant content
- Increase reachable rates for complementary solutions

Product Recommender
Listrak’s Product Recommender is part of our single, integrated digital marketing platform, making it easy for you to create and share relevant content across all consumer touchpoints and marketing channels, including email, web, mobile and social. With Product Recommender, you can meet each shopper’s preferences with ease, flexibility and more control than ever before. Listrak’s Product Recommender automates personalized, customer-centric campaigns to increase average order value and ROI.
Where you can use Product Recommender
- Website
- Triggered email campaigns
- Remarketing campaigns
- Scheduled marketing campaigns
- Product alerts, including new products, discounts, most pinned, customer favorites and more
- Mobile

Automated Recurring Messages
With Recurring Messages, you create a single template and then deploy at whatever cadence you desire. Each email is created dynamically and automatically deployed, cutting down on the time you need to segment your list and create different versions of each campaign.
Popular Recurring Messages
- Monday Markdowns
- Top Sellers Tuesday
- What’s New Wednesday
- Customer Favorites Friday
- Social Saturday

Post Purchase
- Increase the value of existing customers
- Automation allows campaigns to be set up, segmented, and sent with no additional effort
- Compelling messages and offers are used to reach customers through behavioral targeting strategies
- ROI is tracked through post campaign analysis

Customer LifeCycle Grid
- Influence customers to remain active and continue buying
- Automated re-engagement triggers deliver the right message to the right person at the right time
- Unparalleled view of your customer base

- Listrak automatically determines when to send individual re-order reminders to your customers by using Predictive Behavioral Analytics
- Because messages are so highly targeted, conversion rates are up to 10 times that of standard email marketing campaigns

Newsletter Subscription Integration
- Newsletter subscribers and unsubscribers are synchronized with your Listrak account and supression list

About Listrak

Listrak offers a single, integrated digital marketing platform providing personalized omnichannel solutions for retailers. The company’s retail-specific solution suite is powered by a comprehensive data hub of 360-degree shopper insights that allow retailers to create personalized campaigns across all customer touchpoints to drive incremental revenue and ROI. Listrak is solely focused on the retail industry and is uniquely qualified to help retailers optimize digital marketing campaigns by engaging customers with timely, relevant, personalized, shoppable messages across all channels, including email, mobile, social, web and stores. Listrak has more than a decade of digital marketing experience and works with leading U.S. retailers, including over 180 clients using the Magento platform such as The Grommet, Papyrus, Stio, Robert Graham and The Ready Store.

M1 Extension Versions


2015-03-30 15:49:56
  • Version number:
  • Stability: Stable
  • Compatibility:, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9,,,, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version or 2.0.
Learn more

Magento Connect 1.0 change

Browse tracking functionality.
Session tracking improvements.
Catalog retrieval improvements.
Cart recreate improvements.

Release 1.1.8

2013-08-08 14:16:45
  • Version number: 1.1.8
  • Stability: Stable
  • Compatibility:, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7,,,, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version or 2.0.
Learn more

Magento Connect 1.0 change

Fixed duplicate session ID issue.

Release 1.1.7

2013-07-08 15:26:12
  • Version number: 1.1.7
  • Stability: Stable
  • Compatibility:, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7,,,, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version or 2.0.
Learn more

Magento Connect 1.0 change

Improved Shopping Cart Abandonment functionality.
Updated category export to respect display order of categories.
Fixed issue with brand and category on configurable products.

Release 1.1.6

2013-05-01 12:44:11
  • Version number: 1.1.6
  • Stability: Stable
  • Compatibility:, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7,,,, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version or 2.0.
Learn more

Magento Connect 1.0 change

Updated extension to prevent warnings from appearing in error logs.
Additional performance updates throughout the extension.

Release 1.1.5

2013-03-14 17:48:24
  • Version number: 1.1.5
  • Stability: Stable
  • Compatibility:, 1.4.2, 1.5, 1.6, 1.6.1,, 1.7,,,, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version or 2.0.
Learn more

Magento Connect 1.0 change

Added support for product brand and category.
Added support for configurable products.
Added support for WS-I compliant API.

How to upgrade the extention 1.1.5 to 1.1.8

Dear Listrak I am unable to upgrade your version replacing the old with new files. Please send me any instruction/rules to follow while upgrading. Thanks, Ganga
Asked by: gangamohan
Ganga, If you contact your Account Manager, they will be able to assist you in upgrading your extension to the latest version. If you do not have an account manager, you can contact our support department via email at
Answered by: Listrak
Date published: 2014-04-19

newsletter subscribe email record doesn't put in listrak database table (listrak_remarketing_session_email).

Asked by: dhiren_pra
I should add one additional thought... You may need to add the text field ID to the module configuration within Magento. I guess I should say, in either case, a bit more detail on the problem would allow us to thoroughly answer your question. I would say your best option is to reach out to your account manager or our support desk and we can address your concern. Thanks!
Answered by: joedevineltk
Date published: 2013-10-22

Listrak provide newslatter subscription.......

Listrak provide newslatter subscription user email, But When i was newslatter subscribe then also in Listrak record doesn't shown up this email. And I look at database table(listrak_remarketing_session_email) which is stored Listrack record Here Not record here....
Asked by: dhiren_pra
When using the Listrak module to achieve subscription within your Listrak account, there are two options. 1) Allow Magento to collect and manage subscriptions with the registration flag. Standard Magento subscriptions, in the footer, on a subscribe page, or during the checkout funnel will automatically use the API to transfer new subscribers to Listrak. You will configure Magento just as if you were relying on Magento to maintain this data. Listrak simply turns on the newsletter sync option on our side and the data is sent our way. By default this feature is off. Primarily because 90% of our Magento customers choose to use option 2. 2) Allow Listrak to collect and manage subscriptions. Listrak will bypass all Magento subscription infrastructure and use our own forms, preference centers, light boxes, pop-ups, and/or checkout funnel integration to achieve the subscription goal. We take a more strategic approach to acquisition and subscription in order to increase the effectiveness of this funnel. When you start a partnership with Listrak, all of these details are addressed. I think in order to best explain the usage of the module and to best understand your goals, contacting our support desk would be best.
Answered by: joedevineltk
Date published: 2013-10-22

How to create new model popup form and how implement in magento.

After exploring listrak dashboard, i found that the in Retail solution > Model Acquisition > Dashboard we can create a new popup model but my issue is how can we call this popup code into magento phtml file OR connect pop up code in magento.
Asked by: vikaszeon

how to install shopping cart

Asked by: juliebaldock

Patch SUPEE-6788 compatibility?

Hello, The Patch SUPEE-6788 considers this module as affected by potential security issue (Admin Path Disclosure - APPSEC-1034). Do you plan to upgrade your module?
Asked by: ocornu

Debug information in system.log

Hi I see a lot of notices like below in the system.log file I use Listrak_Remarketing v. DEBUG (7): Declaration of Listrak_Remarketing_Model_Mysql4_Abandonedcart::_afterLoad() should be compatible with Mage_Core_Model_Resource_Db_Abstract::_afterLoad(Mage_Core_Model_Abstract $object)app/code/community/Listrak/Remarketing/Model/Mysql4/Abandonedcart.php Could you please fix this bug in the next version. Thanks!
Asked by: viv81ster

API User Permissions

The documentation for this module suggests that the permission for the API user be set to 'All'. (I am consulting documentation version 7.6) That is too broad a set of permissions to allow. Can you please provide a more granular permission set?
Asked by: ghafoori_ghc

Are you planning on making this for 2.0?

Asked by: classicparts
  • y_2017, m_2, d_21, h_24CST
  • bvseo_bulk, prod_bvqa, vn_bulk_0.0
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_9
  • loc_en_US, sid_11432, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_magento
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About the Developer

This extension was developed by and is supported by Listrak

Listrak Retail Solutions is rated 4.6 out of 5 by 13.
Rated 5 out of 5 by from A must have. I have been using this product for about a year and a half and never had any problems with it. It has allowed us to bring in another stream of income that was being lost before with little to no effort on our part.
Date published: 2013-03-07
Rated 5 out of 5 by from Best Choice We have recaptured tens of thousands of dollars in abandoned cart revenue with this tool. This tool alone makes choosing Listrak one of our best decisions. Plus Listrak supports their products very well, which is not always present when you purchasing some of these extensions. I highly recommend it.
Date published: 2013-03-07
Rated out of 5 by from Installed perfectly. The uninstall worked as well, but I had to go to the url twice for it to actually uninstall.
Date published: 2012-03-02
  • y_2017, m_2, d_21, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_0.0
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_13
  • loc_en_US, sid_11432, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_magento

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