Customer Success Story

  • ViewSonic
  • Customer Profile

    ViewSonic is an electronics retailer specializing in visual display technology including monitors, TVs, projectors, digital signage, computers, and communication devices.

    North America


    Marketing & Promotion and Third Party Integrations

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  • “A fully integrated eCommerce site in under two months is quite an achievement. Magento’s built-in features and open architecture are the true magic behind this success.” James Shi
    VP of Development, Silk Software

  • The Right Solution Up and Running in Record Time


    Upgrade and Integrate to Meet an Urgent Deadline

    ViewSonic depends on its online store to sell its products and provide branded support for its traditional sales channels. Shortly before the critical holiday shopping season, their site redevelopment plans hit a snag. ViewSonic had only two months to deploy a solution that would…

    • Provide a dynamic online presence
    • Connect seamlessly to their Oracle-based backend systems
    • Manage custom features such as electronic waste recycling


    ViewSonic Finds Success with Silk Software and Magento

    ViewSonic chose Magento Solution Partner Silk Software for their experience and ability to move quickly and flexibly to design a powerful eCommerce site. Silk Software recommended Magento Enterprise Edition because of the platform’s open APIs, powerful marketing tools and extensive features. Key success factors for this deployment included:

    • Careful resource planning and execution
    • Implementation of a sophisticated content management system (CMS)
    • Custom extensions created for ViewSonic’s unique requirements


    A New Site Without Skipping a Beat

    The new now provides all of the advantages they envisioned, and the successful integration was completed in record time.

    The solution includes:

    • More powerful promotion and marketing tools
    • CMS+
    • A look and feel that reflects the company’s values and expertise
    • Full-page caching
    • Front- and back-end systems that work in harmony