ADMIN: Catalog → Reviews and Ratings → Customer Reviews → Pending Reviews
New reviews entered by customers must be approved by the web store administrator in the backend before they appear on the frontend.
Customer must have entered a review through the frontend website.
- Product - Product that was reviewed. Set by application at time of review, cannot be changed.
- Posted By - Account name of poster or Guest
- Summary Rating - Overall star rating provided by customer for the product
- Detailed Rating - Star rating provided by customer for this product for each of the rating criteria
- Status - Required. Status of the review.
- Approved - Approved reviews are visible on the frontend website in the “Reviews” section on each product page
- Pending - Pending reviews are not visible on the frontend website. New reviews are placed in “pending” status until the site administrator approves or rejects them
- Not Approved - Not approved reviews are not visible on the frontend but they are also not deleted and remain available in the “All reviews” menu option
- Visible In - Required. Store in which review will be visible.
- Nickname - Required. Provided by the customer.
- Summary of Review - Required. Provided by the customer.
- Review - Required. Provided by the customer.