ADMIN: Catalog → Reviews and Ratings → Customer Reviews → Pending Reviews

Last modified by kara on Mon, July 5, 2010 19:52
Source|Old Revisions  

Description

New reviews entered by customers must be approved by the web store administrator in the backend before they appear on the frontend.

Pre-conditions

Customer must have entered a review through the frontend website.


Admin Panel Fields Reference

Field Descriptions

  • Product - Product that was reviewed. Set by application at time of review, cannot be changed.
  • Posted By - Account name of poster or Guest
  • Summary Rating - Overall star rating provided by customer for the product
  • Detailed Rating - Star rating provided by customer for this product for each of the rating criteria
  • Status - Required. Status of the review.
    • Approved - Approved reviews are visible on the frontend website in the “Reviews” section on each product page
    • Pending - Pending reviews are not visible on the frontend website. New reviews are placed in “pending” status until the site administrator approves or rejects them
    • Not Approved - Not approved reviews are not visible on the frontend but they are also not deleted and remain available in the “All reviews” menu option
  • Visible In - Required. Store in which review will be visible.
  • Nickname - Required. Provided by the customer.
  • Summary of Review - Required. Provided by the customer.
  • Review - Required. Provided by the customer.



 

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