Media Temple Magento Installation Guide - Grid Service

Last modified by johannes on Thu, June 24, 2010 15:28
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MediaTemple Installation Guide - Grid Service


This article is a quick step-by-step tutorial on installing Magento on a Media Temple (mt) Grid Service (gs) account. If you have a Dedicated-Virtual Server (dv) account you’d read our How to install Magento on Media Temple (mt) Dedicated-Virtual Server (dv) tutorial.

Download a Magento installation package

 You can find the latest Magento installation packages at the Magento Download page.

There you can select a preferred archive format and what version - light or full one (that includes sample data - stores, categories, products, images, etc) you want to download.

Upload Magento to your server

Upload the extracted files to your web server via FTP (if you have SSH access and are comfortable with the command line, check out this wiki post)

How to get FTP/SSH login information?

You can find out FTP/SSH login information under Server Administrator section of Account Center:

SSH Password Change...

SSH Password...

Enabling SSH...

Set necessary permissions

Set up necessary permissions on files and folders via your FTP client or your Account Center File Manager interface. Ensure that the file magento/var/.htaccess, the directories magento/app/etc, magento/var, and all the directories under magento/media are writable by the web server

Switch to PHP 5

Magento supports PHP 5.2.0 or newer, so you have to go to PHP settings section in your Account Center and switch to PHP 5.

Create a MySQL database and user

Go to Manage Databases Account Center section, create a database, a MySQL user, and password that Magento will use.

Write down all those settings (including database hostname) - you will need that information while installing Magento.

Run the installation wizard

Use your web browser to surf to any Magento page and you will be forwarded to the installation wizard.

Magento is distributed under the Open Software License (OSL 3.0), you will have to read the license and confirm that you agree on the first step. Check out License / Trademarks FAQ for more information.

Specify database connection and URLs

Put database connection data into the form fields, check whether installation wizard correctly determined your web-host name and path.

HTTPS URL validation

While installing Magento on (gs) account you’ll get an error message on secure connection url validation (prior to and including version 0.6.13160 - that will be fixed in the release that follow), so just check on Skip URL validation checkbox and proceed to the final step.

Create an administrator account

Enjoy using Magento!

Known Issues

In case you have problems with installing a full Magento package (that includes test data - products, categories, images, etc) on (mt) Grid-Service account due to some limitations of running large MySQL queries, you can use the following workaround:

  • Go through the installation process as described above (go to Magento URL and proceed installation wizard steps)
  • In case you get exceptions on the front-end after installation, run this SQL-script on your database (either via phpMyAdmin or any other tool you prefer to work with)
  • After running the script go to any Magento page - database upgrade will complete.
  • That script will completely clean your database. Do not run it if you already have some data in your database!
  • Your Magento administrator account will also be reset. Please use login admin and password 123123 to sign in to the admin and update your administrator account.
  • That workaround can be applied before installing any Magento version starting from the first one till the latest 0.6.13160. We are working on the fixes needed to install a full version on (mt) (gs) and we’ll include them in following releases, check the Release Notes - there will be a word about it once those fixes are integrated into packages.