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Magento Partnership Program Detail

Benefits vary by the level of partnership and include: access to Magento support, discounts, commissions, and sales and marketing resources, all as further detailed below and in the Partner Program Agreement that each partner must sign in order to join the Program. The following table summarizes the key requirements and benefits for each partnership level.

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  Associate Silver Gold Platinum
  $350/year $1000/year $2500/year $3500/year
Information Resources        
Subscription to Magento Partner Newsletter        
Step-by-Step Partner Onboarding        
Magento Partner Portal        
Partner Dedictated Forums        
Partner Webinars        
Sales Orientation Training        
Discount on Publications   5% 10% 20%
Discount on Training and Certification   5% 10% 20%
Product Resources        
Advanced Access to Beta and Release Candidate Software        
Partner Advisory Board Participation        
Marketing Resources        
Magento Partner Logo Associate Logo Silver Logo Gold Logo Platinum Logo
Listing in Partner directory        
50 Word Description and Priority Listing in Partner Directory        
Self Managed Page on MagentoCommerce.com        
Listing in Partner Showcase        
Listing on Partner Success Section     By Invitation  
Joint Collaterals        
Joint Marketing Activities        
Lead Priority   3 2 1
Press Release Support   By Invitation By Invitation  
Free User Group Passes   1 1 2
Discount on Magento event sponsoring   5% 10% 20%
Participation in Marketing Development Fund (MDF)     2% 4%
Selling Resources        
RFP assistance        
Access to hosted demo servers        
Pre-sales support        
Support        
Web Control Panel Access (ticket system)        
Support Hours   8x5 8x5 8x5
Support Initial Response Time   2 business days 1 business day 4 business hours
Support Type Community E-mail E-mail E-mail, Phone
Commission on Support Subscription 5% (credits) 5% 10% 20%
Support Credits (5 incidents)   $1,000 $1,500 $1,500
Partner's Requirements        
Minimum number of subscription sales     2 5
Minimum number of referenceable customers     1 2
Minimum number of certified staff   1 2 5
Mention Magento on Partner's website        
Issue Partnership Press Release        
Development Contributions        
* Support scope will be made available prior to the production 1.0 release
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