Consumer expectations for a personalized shopping experience is at an alarming level – 90%! (IBM 2014). Alarming because less than a third of retailers are capitalizing on consumer data to deliver the much demanded personalized experience across all channels. Learn how to listen to your customers, build connections and encourage behavior by knowing how to mine your data. This webinar is loaded with practical and impactful tips on how to personalize your automated campaigns. You’ll walk away with insight from real life examples of brands that have mastered the personal touch.