TurnTo

TurnTo Social Commerce Suite

  • Popularity Score 312 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

  • Magento Connect Bronze Industry Partner
TurnTo provides the top-performing Social Q&A system for online stores, increasing sales, loyalty and SEO.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

FREE
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Overview

TurnTo Social Commerce Suite

WHY RETAILERS & BRANDS CHOOSE TURNTO FOR SOCIAL Q&A

Technology
Our SaaS-based system provides the most powerful engine for getting FAST social answers to questions shoppers have about products (along with answers from experts at the store and brand). The entire Q&A dialog resides on the product page, serving as a knowledge base for future shoppers and providing SEO benefits to the store.

Secret to Success
The key to delivering lots of fast, social answers is our patent pending Active Outreach™ model, which emails each shopper question to a selected group of past customers who actually bought the item. Coupled with our advanced moderation features, this approach delivers a social answer to most questions in under one hour and 4-5 social answers within 24 hours.

Performance
- Conversion: Shoppers using TurnTo convert at a 3-7x higher rate, typically accounting for 5-15% of all orders.
- SEO: Social Q&A generates 2-4 x more UGC than reviews. Some stores credit TurnTo for a 20% increase in organic search traffic.
- Loyalty: First-time buyers who interact with TurnTo Q&A are 15-40% more likely to make a repeat purchase.

Additional features
• Checkout Chatter: Capture positive-sentiment comments from buyers at checkout and display them throughout the shopping path with feed widgets and pinboards.
• Mobile Support: We make it effortless for stores to enable the full Social Q&A experience for mobile shoppers.
• Syndication: TurnTo’s interactive syndication brings Q&A to life on brand and content sites while driving fresh traffic for merchants.

Beyond the product
• Straightforward integration
• Advanced backend tools
• Support team dedicated to our customers’ success


SETUP:
Adding TurnTo to your Magento store is a snap.

The TurnTo system is composed of code that you install on your storefront (a Magento extension and some JavaScript) that communicates with TurnTo’s cloud-based services. To install the Social Commerce Suite, first contact TurnTo to set up an account and get a license key for the cloud-based services, then install the Magento extension and JavaScript. Detailed instructions are below, and TurnTo’s support team will be happy to guide you through the steps.

To set up an account with TurnTo, email us at contact@turnto.com or call us at 800.491.7876.


INSTRUCTION LINK
:
TurnTo-for-Magento Implementation Instructions

DEMO LINK:
Check out our Magento Demo Store here


PRICING INFORMATION:
To learn more, email us at contact@turnto.com or call us at 800.491.7876.
Release Notes

Features

2014-08-11 20:11:00
  • Version number: 2.1.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

TurnTo Admin Extension
2.0 Adds support for Single Sign On
2.1 Re-wrote catalog feed generator

2.0.0

2012-10-02 19:31:29
  • Version number: 2.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

2.0.0

1.0.5

2012-05-10 13:27:04
  • Version number: 1.0.5
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

1.0.5

1.0.3

2012-02-27 19:42:47
  • Version number: 1.0.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

1.0.3

1.0.0

2012-01-29 21:05:41
  • Version number: 1.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

1.0.0
Reviews

About the Developer

This extension was developed by and is supported by TurnTo

TurnTo Social Commerce Suite 5 5 4 4
TurnTo is great for customer engagement We've been using TurnTo since February 2012 and we've been very pleased with our experience. We deal with Pro Audio and our core audience likes to talk to other customers about the gear we sell and feel like they are getting an unbiased or 'company' opinion. TurnTo gives us a product by product solution that gets our customers engaging each other about the products we sell. We also use the checkout chatter feature to bring comments to our homepage showing other customers' reasoning on their purchases to help give people a higher sense of comfort when browsing or purchasing from our catalog. If you're looking for a socially engaging element for your customers we highly recommend using TurnTo. Jeremy Herring Master of Webs UniqueSquared.com April 18, 2013
Awesome product, great service, improved conversions We've been using TurnTo for a while for social Q&A and we see improved engagement and conversions. The service from TurnTo has been phenomenal. We work with many different vendors and TurnTo consistently has the fastest response time and the most helpful support. They really know what they are doing and its a pleasure doing business with them. Relative to the price for this service the ROI is excellent and the functionality is excellent. My developers are happy they dont have to spent hundreds of hours integrating and fixing bugs and I'm happy they're happy and we're seeing great customer engagement. Thanks TurnTo! April 16, 2013
Impressive Results.. Coffee For Less has been using TurnTo Social Q&A for 3 months and is very pleased with the user-generated content and customer engagement that the tool has provided. We were looking for another way to make our product pages more interactive and with impressive results and a seamless integration with our Magento Extension, TurnTo's Social Q&A was the perfect solution. April 8, 2013
We've been using TurnTo for several months, and have found that it's helped our SEO as well as customer engagement. The customer service and technical support we've received has been extremely helpful and dedicated. The Turnto tab within our Magento back-end makes it really easy for us to moderate questions and adjust settings. Initial setup was overseen by the Turnto team, who helped us with everything from the design of the links to getting the extension up and running within Magento. October 23, 2012
1-4 of 4
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