symmetrics CGI

Trusted Shops with Trustbadge®

  • Popularity Score 44495 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

One extension, all possibilities! Built trust at first sight - with customer reviews and/or the trustmark!
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Trusted Shops with Trustbadge®

One extension, all possibilities!

Whether you collect reviews or show the trustmark and offer the money-back guarantee on your website, this extension will do all the work. You can integrate it within minutes and increase the trust in your services immediately. The Trustbadge® will appear on your website and display all the information for your customers in one place.

Works with all memberships

  • Trustmark and money-back guarantee – Prove your trustworthiness at first glance. Offer the Trusted Shops guarantee to your customers directly on your website. The increased consumer confidence results in better conversion rates and more sales.
  • Customer reviews – Collect reviews automatically and display your stars on your website in a distinctive way.
  • Trustmark, money-back guarantee and customer reviews – Combine all trust elements and benefit from an even bigger sales-boosting effect!

Just 4 simple steps to follow

  1. Download and install the extension.
  2. In your Magento backend, go to System >> Configuration >> there you’ll find Trusted Shops. Open it.
  3. Enter your Trusted Shops ID and follow the link to Trusted Shops.
  4. Generate your personal integration code, copy it, go back to your Magento backend, paste the code. Just save and you’re ready!


For more Information about Trusted Shops, please visit www.trustedshops.com

Kundenbewertungen, Bewertungen, Gütesiegel, Customer reviews, Reviews, Avis clients, Avis des clients, Opinie klientów, Opinie, Znak jakości, Klantbeoordelingen, Beoordelingen, Recensioni, Comentários de Clientes, Valoraciones, Opiniones de clientes

Release Notes

Rebuild

2015-05-06 11:11:46
  • Version number: 0.2.6
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

  • Complete rebuild.
  • Emails are being managed by Trusted Shops themselves.

Fixed broken R0.2.4

2014-01-09 15:03:17
  • Version number: 0.2.5
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

  • * Released on GitHub: https://github.com/symmetrics/trustedshops_trustedrating
  • * Code cleanup
  • * Removed superfluous code for sending reminder emails
  • * Disabled all previous install/upgraded script
  • * Updated backend info tab
  • * [FIX] Release 0.2.4 was broken and has been fixed now

New 'Rate Later' Service

2013-12-23 23:30:23
  • Version number: 0.2.4
  • Stability: Development
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

  • * Added 'Rate Later' functionality provided as a service by Trusted Shops

Minor Release

2013-02-27 12:57:42
  • Version number: 0.2.3
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

  • • Spanish translation, email template and button graphic added
  • • Translated image alt text in reminder email
  • • Added new TS seal logos for Admin area
  • • French spelling of module info tab in Admin area
  • • Replication of existing translations for other locales with same language
  • • Moved design/theme from 'default_default' to 'base_default'
  • • Replaced PDF documentation with link to online version in module info tab and Link is referencing to translated documentation depending on selected language in Admin area. Currently available languages: DE, ES, FR, PL and EN which is also the fallback
  • • [FIXED] Reminder emails are sent to orders where the shop has no TS ID and rating links have no TS IDs in email.

Trusted Shops Kundenbewertungen

2012-05-18 10:05:11
  • Version number: 0.2.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Added Spanish translation file and replaced TS seals.
- Created back-end helper with functionality to select locale depending TS seals for info panel.
- Created email template for Spanish and configured in config.xml.
- Added translations of Spanish into ES, FR, DE and PL CSVs.
- Added Spanish to language select.
- Corrected back-end helper name.
- Added Spanish back-end translation for 'Shop Language'.
1 2 3 4 5
Reviews

About the Developer

This extension was developed by and is supported by symmetrics CGI

Trusted Shops with Trustbadge® 2.5 5 4 4
Update bricks shop! Thanks for bricking our shop with the update. It says now "Module "Symmetrics_Buyerprotect" requires module "Symmetrics_TrustedRating"." Can't remove it because Magento Connect is broken now … The extension has really poor software quality in general. May 19, 2015
Useful for shop owners, a little confusing for developers The module basically does what is advertised. There are not much configuration options in the backend, you can add your Trusted Shops ID, select the language and email template (the module comes with translations in German, English, Spanish, French and Polish) and a delay in days when to sent the reminder mails. The last option (delay) has an info text that makes you think that the reminder mail is sent immediately after the order has been place, BUT IT NEVER IS SENT. The reason for this is in the model class Trustedrating.php in the function checkShippings(): if (!$dayInterval = $this->getDayInterval()) This is for one bad programming style and furthermore it contradicts the info text in the backend. It took me about an hour until I figured out why I haven't received any emails although my setting was "0". The module also adds a block to the checkout success page, this should be configurable. The reminder mails are send out each time an admin user logs into the backend and at 4:04 am with a cron job. This should be configurable as well. September 25, 2013
HI, working great on 1.5.1. I just wonder how to move the review box to footer? January 16, 2012
Hello I am trying to install the extension Trusted Shops Kundenbewertungen on live server. But it gives following error Fatal error: Class 'SoapClient' not found in public_html/app/code/community/Symmetrics/TrustedRating/Model/Observer.php on line 204. I have successfully installed this extension on my local machine. On local machine this extension works fine. But can't resolve error issue on server. Please help me Thank you, Surya September 10, 2011
  • 2015-07-01T13:01:00.101-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_4, tr_4
  • loc_en_US, sid_4481, prod, sort_default
1-4 of 4
Q&A
(9 Questions : 11 Answers)

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4 answers

Email not sending

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26220518
Customer avatar
Hello,
I've installed the extension, but rating request emails are never sent. Even when I set the delay to 0.
Someone with the same issue?
Thanks in advance!
by
tvermand
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1 year, 7 months ago
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Customer avatar
Answer: 
Hi tvermand,

are you sure that the orders were send yet? Only sent orders are considered for sending rating reminder mails as the time frame from ordering to receiving a order is part of the rating.

Kind regards,
Ngoc Anh Doan
by
symmetrics CGI
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1 year, 7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26220518
Customer avatar
Answer: 
I was reading your answer when I just received 4 emails in the same time.
So it's working, but the delay is not taken in account, it's always 48H even when you set it to 0.
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tvermand
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1 year, 7 months ago
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Answer: 
Hi tvermand,

have you tested the latest version of the module, yet?

Kind regards,
Oktay.
by
symmetrics CGI
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1 year, 2 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26052739
Customer avatar
Answer: 
Hello,

since updated to 0.2.5 the Email is not sending for "reminder rating"

in Observer.php I found this comment: "Submission of reminder emails from the Magento host is replaced by
* Trusted Shops' 'Rate later' service thus the event listener checkSendRatingEmail and the
* used methods are superfluous."

What it means?
How can get customer Rating Email after shipping
Thanks
by
usman1
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1 year, 2 months ago
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Fatal error: Call to a member function asArray() on a non-object in /var/www/magento-1702/app/code/community/Symmetrics/TrustedRating/Model/Setup.php on line 53

Magento 1.7.0.2 (patched)
symmetrics_trustedrating-0.2.4

What could be wrong?
by
HubertusMagnus
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1 year, 6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26837131
Customer avatar
Answer: 
Hi, I am getting the same error. Have you find a solution?
by
fopoweb
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1 year, 5 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_159868
Customer avatar
Answer: 
Hi HubertusMagnus, hi fopoweb,

we've fixed the issues in R0.2.4 and released 0.2.5.
With R0.2.5 this module has been published on github too, check it out on https://github.com/symmetrics/trustedshops_trustedrating

I am sorry for any inconvenience and we appreciate all your feedback.

Cheers,
ngoc
by
symmetrics CGI
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1 year, 5 months ago
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Answer: 
symmetrics_trustedrating-0.2.5 works like a charm, thanks Ngoc
by
HubertusMagnus
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1 year, 5 months ago
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pratik_chheda
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2 years, 1 month ago
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Answers

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Customer avatar
Answer: 
Did you flushed the cache after installation?

cheers,
ngoc
by
symmetrics CGI
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2 years ago
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1 answer

no images in emails

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Customer avatar
Extension works on Magento 1.7 but i dont get images in Email-Templates - ich checked the html and the image-paths are all (domain)"/media/trustedrating/buttons/" and there are no files in the according folder...
by
creatingweb
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1 year, 4 months ago
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Customer avatar
Answer: 
The images are not copied to the media folder by the extension, there seems to be a bug. Copy the files to the /media/trustedrating/buttons/ folder manually. Than change the image size to a different size in the backend, save the configuration, than switch the size back to your size you want and save the configuration again. Now it should work.. and, of course you have to insert {{layout handle="trustedrating_rateus_buttons_emails" order=$order store=$store}} in your transaction emails..
Oliver - www.fenomics.de
by
Oliver_Froehner
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8 months ago
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I have installed your extensions for trusted shops and all seemed ok apart from there are no images shown for Rate Now and Rate Later at checkout or in the emails. I have downloaded the images and uploaded to the media/trustedrating/buttons folder but still nothing.
by
Innov8 Internet
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1 year, 3 months ago
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Customer avatar
Answer: 
Hi Innov8 Internet,

please have a look on this installation & configuration entry: https://github.com/symmetrics/trustedshops_trustedrating/wiki/Installation-&-Configuration
Maybe you've not set the button designs yet?

cheers,
ngoc
by
symmetrics CGI
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1 year, 2 months ago
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htopewag
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1 year, 2 months ago
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Customer avatar
Answer: 
Hi htopewag,

so far we have no negative feedback on the compatibility of this module to Magento CE 1.8

You can download the module from github https://github.com/symmetrics/trustedshops_trustedrating and put it to the magento root.

Remember to create a backup first.

cheers,
ngoc
by
symmetrics CGI
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1 year, 2 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27502284
Customer avatar
Am getting the following error in MoneyBookers payment page

Fatal error: Call to a member function getSelect() on a non-object in D:\wamp\www\projects\myfridaygoodies\app\code\community\Symmetrics\Buyerprotect\Helper\Data.php on line 91

Url : http://myfridaygoodies.projects.com/index.php/moneybookers/processing/payment/

Any ideas ?
by
Muvacon
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1 year, 1 month ago
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After uploading the files i'm getting this error in configuration page of admin.
Fatal error: Class 'Symmetrics_TrustedRating_Helper_Data' not found in /home/livingfurnishco/public_html/app/Mage.php on line 547
by
shashank77
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1 month, 2 weeks ago
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Customer avatar
after isntalation there was problem in magento connect; he want another file from trusted shop but without response. After that main page and admin page of my shop : "Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later"

I had to bring back my shop from backup...
by
dark_james
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1 month, 2 weeks ago
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  • 2015-07-01T12:57:53.159-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_4481, prod, sort_default
1 of 1
  • 2015-07-01T12:57:53.163-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_4481, prod, sort_default
1 of 1
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