symmetrics CGI

Trusted Shops Seller Rating

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Download this module to implement the Trusted Shops Seller Rating in your Shop
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Overview

Trusted Shops Seller Rating

Country Flags

Download this module to implement the Trusted Shops Seller Rating in your Magento Shop. It is currently offered for Austria, France, Germany, Poland, Spain, Switzerland and United Kingdom.

Trusted Shops is the European leading internet Seal of Approval for online shops with Buyer Protection and Seller Rating. Use the Trusted Shops Seller Rating with integrated customer opinions as an important marketing tool to increase the trust of your customers.

Trusted Shops Logo

Trustmark – more trust, more sales

The certification and seal make it clear to consumers that you are trustworthy. If customers trust your shop more, you will improve your conversion rate and your sales will increase.

Buyer Protection – fewer abandoned purchases

Give your online customers a strong reason to buy proposing the Trusted Shops Buyer Protection. This additional security leads to less shopping basket abandonment.

Your Customers become advocates

Use our retailer evaluation with integrated customer opinions as an important marketing tool to increase the trust of your customers. Display your positive evaluation at Google Shopping and increase your traffic.

Technical information

_____________________________________________________________________________________________

For more Information about Trusted Shops, please visit www.trustedshops.com

Release Notes

Fixed broken R0.2.4

2014-01-09 15:03:17
  • Version number: 0.2.5
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
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Magento Connect 2.0

Magento Connect 2.0

  • * Released on GitHub: https://github.com/symmetrics/trustedshops_trustedrating
  • * Code cleanup
  • * Removed superfluous code for sending reminder emails
  • * Disabled all previous install/upgraded script
  • * Updated backend info tab
  • * [FIX] Release 0.2.4 was broken and has been fixed now

New 'Rate Later' Service

2013-12-23 23:30:23
  • Version number: 0.2.4
  • Stability: Development
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
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Magento Connect 2.0

Magento Connect 2.0

  • * Added 'Rate Later' functionality provided as a service by Trusted Shops

Minor Release

2013-02-27 12:57:42
  • Version number: 0.2.3
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
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Magento Connect 2.0

Magento Connect 2.0

  • • Spanish translation, email template and button graphic added
  • • Translated image alt text in reminder email
  • • Added new TS seal logos for Admin area
  • • French spelling of module info tab in Admin area
  • • Replication of existing translations for other locales with same language
  • • Moved design/theme from 'default_default' to 'base_default'
  • • Replaced PDF documentation with link to online version in module info tab and Link is referencing to translated documentation depending on selected language in Admin area. Currently available languages: DE, ES, FR, PL and EN which is also the fallback
  • • [FIXED] Reminder emails are sent to orders where the shop has no TS ID and rating links have no TS IDs in email.

Trusted Shops Kundenbewertungen

2012-05-18 10:05:11
  • Version number: 0.2.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6
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Magento Connect 2.0

Magento Connect 2.0

- Added Spanish translation file and replaced TS seals.
- Created back-end helper with functionality to select locale depending TS seals for info panel.
- Created email template for Spanish and configured in config.xml.
- Added translations of Spanish into ES, FR, DE and PL CSVs.
- Added Spanish to language select.
- Corrected back-end helper name.
- Added Spanish back-end translation for 'Shop Language'.

Bugfix

2012-02-24 15:18:41
  • Version number: 0.1.61
  • Stability: Alpha
  • Compatibility: 1.5
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Magento Connect 2.0

Magento Connect 2.0

Added missing files.
1 2 3 4
Reviews

About the Developer

This extension was developed by and is supported by symmetrics CGI

Trusted Shops Seller Rating 4 5 3 3
Useful for shop owners, a little confusing for developers The module basically does what is advertised. There are not much configuration options in the backend, you can add your Trusted Shops ID, select the language and email template (the module comes with translations in German, English, Spanish, French and Polish) and a delay in days when to sent the reminder mails. The last option (delay) has an info text that makes you think that the reminder mail is sent immediately after the order has been place, BUT IT NEVER IS SENT. The reason for this is in the model class Trustedrating.php in the function checkShippings(): if (!$dayInterval = $this->getDayInterval()) This is for one bad programming style and furthermore it contradicts the info text in the backend. It took me about an hour until I figured out why I haven't received any emails although my setting was "0". The module also adds a block to the checkout success page, this should be configurable. The reminder mails are send out each time an admin user logs into the backend and at 4:04 am with a cron job. This should be configurable as well. September 25, 2013
HI, working great on 1.5.1. I just wonder how to move the review box to footer? January 16, 2012
Hello I am trying to install the extension Trusted Shops Kundenbewertungen on live server. But it gives following error Fatal error: Class 'SoapClient' not found in public_html/app/code/community/Symmetrics/TrustedRating/Model/Observer.php on line 204. I have successfully installed this extension on my local machine. On local machine this extension works fine. But can't resolve error issue on server. Please help me Thank you, Surya September 10, 2011
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Q&A
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4 answers

Email not sending

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Customer avatar
Hello,
I've installed the extension, but rating request emails are never sent. Even when I set the delay to 0.
Someone with the same issue?
Thanks in advance!
by
tvermand
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8 months ago
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Customer avatar
Answer: 
Hi tvermand,

are you sure that the orders were send yet? Only sent orders are considered for sending rating reminder mails as the time frame from ordering to receiving a order is part of the rating.

Kind regards,
Ngoc Anh Doan
by
symmetrics CGI
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8 months ago
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Answer: 
I was reading your answer when I just received 4 emails in the same time.
So it's working, but the delay is not taken in account, it's always 48H even when you set it to 0.
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tvermand
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8 months ago
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Answer: 
Hi tvermand,

have you tested the latest version of the module, yet?

Kind regards,
Oktay.
by
symmetrics CGI
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3 months, 3 weeks ago
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Customer avatar
Answer: 
Hello,

since updated to 0.2.5 the Email is not sending for "reminder rating"

in Observer.php I found this comment: "Submission of reminder emails from the Magento host is replaced by
* Trusted Shops' 'Rate later' service thus the event listener checkSendRatingEmail and the
* used methods are superfluous."

What it means?
How can get customer Rating Email after shipping
Thanks
by
usman1
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3 months ago
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Fatal error: Call to a member function asArray() on a non-object in /var/www/magento-1702/app/code/community/Symmetrics/TrustedRating/Model/Setup.php on line 53

Magento 1.7.0.2 (patched)
symmetrics_trustedrating-0.2.4

What could be wrong?
by
HubertusMagnus
-
6 months ago
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Customer avatar
Answer: 
Hi, I am getting the same error. Have you find a solution?
by
fopoweb
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_159868
Customer avatar
Answer: 
Hi HubertusMagnus, hi fopoweb,

we've fixed the issues in R0.2.4 and released 0.2.5.
With R0.2.5 this module has been published on github too, check it out on https://github.com/symmetrics/trustedshops_trustedrating

I am sorry for any inconvenience and we appreciate all your feedback.

Cheers,
ngoc
by
symmetrics CGI
-
6 months ago
+1point
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Answer: 
symmetrics_trustedrating-0.2.5 works like a charm, thanks Ngoc
by
HubertusMagnus
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6 months ago
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pratik_chheda
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1 year, 2 months ago
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Answer: 
Did you flushed the cache after installation?

cheers,
ngoc
by
symmetrics CGI
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1 year, 1 month ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26058376
Customer avatar
I have installed your extensions for trusted shops and all seemed ok apart from there are no images shown for Rate Now and Rate Later at checkout or in the emails. I have downloaded the images and uploaded to the media/trustedrating/buttons folder but still nothing.
by
Innov8 Internet
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4 months ago
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Customer avatar
Answer: 
Hi Innov8 Internet,

please have a look on this installation & configuration entry: https://github.com/symmetrics/trustedshops_trustedrating/wiki/Installation-&-Configuration
Maybe you've not set the button designs yet?

cheers,
ngoc
by
symmetrics CGI
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3 months ago
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htopewag
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3 months, 3 weeks ago
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Customer avatar
Answer: 
Hi htopewag,

so far we have no negative feedback on the compatibility of this module to Magento CE 1.8

You can download the module from github https://github.com/symmetrics/trustedshops_trustedrating and put it to the magento root.

Remember to create a backup first.

cheers,
ngoc
by
symmetrics CGI
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3 months ago
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0 answers

no images in emails

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Customer avatar
Extension works on Magento 1.7 but i dont get images in Email-Templates - ich checked the html and the image-paths are all (domain)"/media/trustedrating/buttons/" and there are no files in the according folder...
by
creatingweb
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5 months, 1 week ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27502284
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Am getting the following error in MoneyBookers payment page

Fatal error: Call to a member function getSelect() on a non-object in D:\wamp\www\projects\myfridaygoodies\app\code\community\Symmetrics\Buyerprotect\Helper\Data.php on line 91

Url : http://myfridaygoodies.projects.com/index.php/moneybookers/processing/payment/

Any ideas ?
by
Muvacon
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2 months, 3 weeks ago
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