netresearch

The Official Ogone Extension

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The Ogone Module allows you to process payments with Ogone and offers a seamless buyer experience.
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Overview

The Official Ogone Extension

The Magento Ogone Extension allows you to process payments with Ogone for your Magento online shop. The extension offers a seamless buyer experience for your customers and enhanced transaction management capabilities in your Magento Admin Panel.

What’s new?

Supports all current Magento editions:

  1. Community Edition 1.8.1
  2. Professional Edition 1.12.0.2
  3. Enterprise Edition 1.13.1

Transaction Management within Magento Admin Panel:

  1. Cancel or capture authorizations
  2. Partial or full refund
  3. See Ogone Pay ID and transaction status in Order View

Supports Magento One Page Checkout: throughout the entire checkout process the cardholder stays at your Magento checkout page, however his credit card details are being submitted directly from his browser to secure Ogone servers (Alias Gateway).

Available in 5 languages: English, German, French, Dutch and Italian.

Benefits

The new Magento Ogone extension offers you several major benefits:

  1. Benefit from Ogone’s Alias Gateway technology which allows you to offer a state-of-the-art one page checkout thus enhancing usability for your customers
  2. Benefit from Ogone’s PCI-DSS compliant technology and drastically reduce your own PCI-DSS compliance efforts
  3. Save time and control your transactions easily. You do not need to log into the Ogone Back-Office to manage transactions.
  4. Benefit from regular updates and maintenance which make sure the current MAGENTO shop version is supported

How to activate? / Pricing

The new Magento Ogone extension is available for you for free. You can download the extension here at Magento Connect.

Call-to-action

Magento One Page Checkout will be activated for you in your Back Office by the Ogone Administration Support team.

Documentation

Documentation can be found on the website http://www.netresearch.de/magento/ogone/ or in the User Documentation PDF files (German and English).

Support

The FAQ for the module can be found here: http://www.nr-apps.com/faq/ogone/

In case you can't find the solution in the FAQ, please mail to support@ogone.com

Release Notes

Version 12.06.15

2012-06-15 09:17:21
  • Version number: 12.06.15
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

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Version 12.03.09

2012-03-09 09:23:25
  • Version number: 12.03.09
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

* fixed opsDirectDebitUrl HTTPs error
* fixed refund operation for partial refund
* fixed special characters of credit card owner name
* fixed rounding error for CC and DD payments
* fixed status check for refunds and bank transfer
* fixed typ validation for DirektLink responses
* fixed CC and DirectDebit payments in iPad

Version 12.01.27

2012-02-05 17:05:35
  • Version number: 12.01.27
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

- Added new payment method "Billpay" (Open Invoice DE - Kauf auf Rechnung)

Version 12.01.25

2012-02-06 09:05:45
  • Version number: 12.01.25
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Features:
• Set HOMEURL and CATALOGURL as optional

Bugfixes:
• Changed OP-Code for Direct Debit
• Fixed Error in Hash-Validation of DirectLink-Response
• Fixed PARAMPLUS-Error

Version 12.01.24

2012-02-03 05:05:44
  • Version number: 12.01.24
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Fixed some hashing errors
Reviews

About the Developer

This extension was developed by and is supported by netresearch

The Official Ogone Extension 3.7 5 16 16
Works but misses functionality Works as described for us, but we'd really like to see a way to invite customers to pay for a backend order, or an order with a failed payment. We often need to manually create an order in the backend, but the payment always is a problem (the only possibility is credit card, but no 3D, so a no go, and we'd rather not ask for a customer's card details anyway). The only option we currently have for those orders is to ask for them to be paid offline. Pitty! Also for canceled or failed payments this would be a good solution. I asked Ogone's support but they have no clue, they say "yes it's possible, but you need to configure this inside your webshop, not on our side". Since this is the Official Ogone extension that does all the "configuring inside the webshop", the answer actually should be "yes it's possible in theory, but no we didn't implement it (yet)". February 28, 2014
JavaScript error Impossible to finalize order: payment.js: TypeError: $(...) is null var owner = $('OPS_CC_CN').value; February 24, 2014
Good but not for everyone :/ Works ok in most cases but... there is an issue if you would like to use SSL on backend - then after fullfilling payment infos on ogone site when you are redirected back to shop you are getting 404 page - the main reason for that is because module developers are using the old way of controllers rewriting and the fact that the router for admin and frontend are using the same frontName nodes. January 9, 2014
Good but not for everyone :/ Works ok in most cases but... there is an issue if you would like to use SSL on backend - then after fullfilling payment infos on ogone site when you are redirected back to shop you are getting 404 page - the main reason for that is because module developers are using the old way of controllers rewriting and the fact that the router for admin and frontend are using the same frontName nodes. Issue affects only frontend orders, the orders placed in backoffice are processed in good way. January 9, 2014
Problem Hi, Sorry for my bad English. I have uprgrade my Ogone plugin now, and I have a big probleme on the chek out page when my cart have 1 or too articles : www/app/code/community/Netresearch/OPS/Model/Payment/Kwixo/Abstract.php on line 433 http://www.boutique-officielle-scbastia.com/onepagecheckout/ Thanks you for your help ! November 30, 2013
Problem with Download Products Works great, however not with Download Products, at least not when I use the Extension Download Plus. Heard from Ogone that this was a bug and would be solved. Still no solution or patch released. This is urgent. August 12, 2013
working fine in mag 1.7.0.2!! November 27, 2012
Hi, I have another question/request : would it be possible to have payment in back office when creating an order ? especially with Alias gateway (ogone_cc) ? October 8, 2012
I have an issue at the very end of the one page checkout. I use the latest extension (August 14th) on a magento 1.6.2. The configuration was checked by Ogone support. It's fine. Here it goes. At the end of the checkout I get the following response from Ogone: "Response: a:11:{s:7:"orderID";s:4:"6419";s:5:"PAYID";s:8:"15985013";s:8:"NCSTATUS";s:1:"0";s:7:"NCERROR";s:1:"0";s:10:"ACCEPTANCE";s:7:"test123";s:6:"STATUS";s:1:"5";s:6:"amount";s:5:"73.16";s:8:"currency";s:3:"USD";s:2:"PM";s:10:"CreditCard";s:5:"BRAND";s:4:"VISA";s:11:"NCERRORPLUS";s:1:"!";} " - It basically means the transaction was accepted. However at the same time the checkout process gets stuck on the review step because of the following bug when calling saveOrder: Fatal error: Call to a member function getAdditionalInformation() on a non-object in /home/www/puloma-git/app/code/community/Netresearch/OPS/Model/Payment/Cc.php on line 57 Have you ever seen this problem before? Thanks in advance, Thibaut Mallet de Chauny September 21, 2012
I use this extension on Magento Entreprise 1.12 and when i want to process credit card payment, the JSON response of the Alias Request is always "{"result":"failure","errors":["55555555"]}". What is the problem ? Best regards, Jérôme September 7, 2012
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Q&A
(9 Questions : 11 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25827547
Customer avatar
Hi there,

Normally all payment methods in Magento have the option to select for which countries the payment should be activated. If I now go to System > Configuration > Sales > Payment Methods these parameters disappeared for the Ogone payment methods.

How do I control for which countries the payment methods should be activated?

Thanks for the answer.

Richard
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duin2010
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11 months ago
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Answer: 
Hello Richard,

unfortunately this feature is not yet implemented, but we are confident, that it will be included in a future version of the extension.

Best regards,

Netresearch Support Team
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netresearch
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10 months ago
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Answer: 
Thank you for the answer!

I just found another thing with the new extension. If I want to create an order manually through the admin page, it suddenly asks for a payment method after I want to save. Magento has never asked for this before when creating an order manually. In the area where the payment method should be chosen is a message saying "No available payment methods".

So I'm unable to create manual orders at the moment cause payment method suddenly is a mandatory field but has no payment options.

Hope you can help me out here.

Thanks!
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Duintje
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10 months ago
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Answer: 
Dear Richard,

please note that we cannot provide technical support via this Q&A system. Please contact the Ogone support team at support@ogone.com and explain the issue. They will handle your request as soon as possible.

Best regards

Netresearch Support Team
by
netresearch
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10 months ago
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1 answer

UNEUROCOM

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Customer avatar
Hello,
The payment UNEUROCOM not work with the module. Do you have a contact patch to fix this problem?
Thank you in advance!
by
Johan05
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1 year ago
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Answer: 
Hello Johan05,

UNEUROCOM is supported under the CreditCard payment method. If you encounter errors, please contact the Ogone support team, they will help you resolve the issue and forward the case to us if needed.

Best regards

Netresearch Support Team
by
netresearch
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1 year ago
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Hello,
I see a problem of double billing on certain orders with payment CC. Auiez you apply a patch available to fix this?
Thank you in advance!
by
Johan05
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1 year ago
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Answer: 
Hello Johan05,

this is not a known problem. Please contact the Ogone support team to clarify if this is a bug in which case they will forward you to us.

Best regards,

Netresearch Support Team
by
netresearch
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1 year ago
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I am using Magento version 1.4.1.1 , can I install and properly use this extention?
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SleepingGiant
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11 months ago
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Answer: 
Hello,

unfortunately Magento CE 1.4.1.1 is no longer officially supported.
The extension uses some features of Magento that are not available on versions <CE 1.5. If you insist on using this extension with a not officially supported Magento version, you might not receive support.

Best regards,

Netresearch Support Team
by
netresearch
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10 months ago
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Hi, I have a question about the Order emails:

When I confirm a order with a payment from Ogone, I receive an e-mail but it's not an e-mail from one of the Magento Templates, it's one from Ogone itself.

However if I confirm an order with a standard payment from Magento (like Bank Transfer), I do receive an order email from one of the Magento email templates.

Is it possible to receive an Order email from Magento when paid with Ogone?

I have contacted Ogone Support for this but they could not help me, they told me to contact the Magento support instead.

Thank you.
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rutger_crmart
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5 months, 4 weeks ago
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Answer: 
Hello rutger_crmart,

we have sent you a PM regarding this question.

With best regards
Netresearch Support Team
by
netresearch
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5 months, 4 weeks ago
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I have a weired situation. I have installed this official extension in development server and enabled ogone cc payment method. I can find transactions in ogone backend for placed order. But when I try to create an invoice for the order, it throws error - "The Invoice was not created. Ogone status: 0.". I am not getting exactly what is wrong going on. Can you please give brief idea what is actual reason? TIA.
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kamaljoshi
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5 months, 2 weeks ago
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Customer avatar
Answer: 
Hello kamaljoshi,

you are probably using the "authorize"-mode. In that mode, invoices need to be triggered manually. Using "DirectSale" instead should resolve the problem.

If you need further assistance, please contact the Ogone support.

Best regards
Netresearch Support Team
by
netresearch
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5 months, 1 week ago
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We're using the extension for a few months now and we'd like to disable the automatic generation of invoice.

We noticed that when a payment is allowed by Ogone, there is an invoice created at the same time. We turned off the Send invoice by email and now we'd like to let our ERP generate the invoice.

We're looking into the code, but so far we can't manage to do it.

We looked at :
Netresearch\OPS\Helper\Order\Capture.php
Netresearch\OPS\Helper\Payment.php

But the only thing we get when trying to confirm the order is a pop-up saying "Magento registry key ops_auto_capture already exists".

Do you know where in the code we can turn off the auto invoice generation ?

Otherwise great work about the extension.
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assinfo1
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4 months, 1 week ago
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Answer: 
Dear assinfo1,

we will check if this modification can be done with the module and get back to you directly.

Best regards
Netresearch Support Team
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netresearch
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4 months, 1 week ago
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1 answer

deposit number

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Hello, I need to know if this tool allows my customers after making the purchase can tell me which is the number of deposit
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soporteaw
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3 months, 3 weeks ago
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Answer: 
Hello soporteaw,

your question is a bit unclear. Could you please contact us via email and explain the issue in detail?

Best regards
Netresearch Support Team
by
netresearch
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3 months, 2 weeks ago
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Class 'Zend_Log' not found in E:\xampp\htdocs\ce_sample\app\code\community\Netresearch\OPS\Model\Payment\Kwixo\Abstract.php on line 433

thanks you!
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minhhaivl
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2 months, 3 weeks ago
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Answer: 
Hello minhhaivl,

this problem can be resolved rather easily. Please see our FAQ (link is on the tab "Overview" in section "Support"). The relevant FAQ-article is at the top of the list.

Best regards
Netresearch Support Team
by
netresearch
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2 months, 2 weeks ago
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