biztechcon

Customer Feedback Extension

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Extension allows customers to write feedback about store. Admin can control & manage extension from admin side
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You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

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Overview

Customer Feedback Extension

Allow customers to offer feedback for your magento e- shop with our powerful feedback extension

Magento, undoubtedly, is the best open source e-commerce solution around. The number of features and functionalities it offers is simply amazing. The default functionality of magento allows customers to review and write feedback about your products. However, with the dynamic Magento Feedback Extension from Biztech Consultancy, your customers will be able to do a bit more! Well, with our magento extension your customers can offer feedback for your entire magento e-commerce website in the easiest manner.

Product review is important for most of the customers as it allows them to make better purchase decisions. But what if customers can get feedback about an entire magento store? This certainly helps save their valuable time. This easy-to-use Magento Feedback Extension has been specially carved out for customers to write feedback about an entire magento website. What’s more, as an admin, you have complete control over the feedback displayed about your magento store. The magento feedback extension can be easily managed from the back-end admin panel. It has been optimized to deliver consistent performance across multiple platforms.

Exciting features offered by the Magento Feedback Extension

  • Easily enable/disable the extension from admin area
  • Feedback button display, Pop up display for feedback form
  • The customers are offered a user-friendly form which can be easily filled up in less time
  • Send notification email to admin for new feedback entry by users.
  • Admin email configuration area for email recipients.
  • Easy installation & deployment
Important Note

The magento feedback extension provides interface for admin to enable/disable module from backend and configure recipients email address for feedback email. To control & manage the extension, you need to go to System > configuration > Biztech Extensions > Feedback > configuration.
For display feeback button in custom theme add below code in footer.phtml of your custom theme
echo $this->getLayout()->createBlock('feedback/feedback')->setTemplate('feedback/popup_html.phtml')->toHtml();

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Release Notes

Enhancements

2014-04-03 10:09:45
  • Version number: 1.0.0.6
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

-Add recaptcha functionality

Notes

2012-07-27 13:31:48
  • Version number: 1.0.0.5
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

- Display all the extension configuration in separate tab navigation.

Notes

2012-07-19 10:20:35
  • Version number: 1.0.0.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

- IF Feedback recipient email is not specified then email will be sent to the recipient specified for contact us form.

Notes

2012-07-19 10:12:54
  • Version number: 1.0.0.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- IF Feedback recipient email is not specified then email will be sent to the recipient specified for contact us form.

Notes

2012-07-18 15:04:01
  • Version number: 1.0.0.3
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

- Solved the problem of details in the mail.
1 2
Reviews

About the Developer

This extension was developed by and is supported by biztechcon

Customer Feedback Extension 3.8 5 10 10
Good extension Quick installed and some few steps and get feedback form. This is good extension. November 28, 2014
Nice extension This extension functions as described . Also i was having some issue with the extension so I contacted to the support team. The support was prompt. September 16, 2014
Nice Extension Nice Extension and works great on Magento 1.8. Would have been great if there has been a storage of the feedback details in admin panel and a captcha on the form. Hope you will add it in next upgrade. Thanks October 18, 2013
Not working AT ALL in my 1.7 CE I installed this extension and when I went to Backend->Config->Feedback, the page returned a 404. The top "Extension" button is not working. I'm using a custom theme, but the backend part has not changed. October 16, 2013
Feedback extension Nice extension working fine in my theme great work man! September 10, 2013
i install feedback extension working fine for default . but themes is not working and not displaying button also.. please help me. thanks. December 24, 2012
works well....bt why is that backend top button...? it is useless & not works... November 13, 2012
Hi, Just installed the ext on 1.6.0.0 with custom template, but I don't see anything on frontend. In the backend there is also a problem with the voice "Extension" being added to the top menu, yet not clickable. The config menu to enable/disable is working though. Thank you for any help. August 22, 2012
Very nice extension. Works great on the default theme. Can you please assist how to show it under different theme. August 10, 2012
Very nice Extension. Works great on 1.4.1.0. Support is also very helpfull. July 17, 2012
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Q&A
(6 Questions : 5 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25899889
Customer avatar
I installed it shows with only base theme not my custom them why ?
while tried to all thing my custom theme
by
aksnsso
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1 year ago
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Answers

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26276820
Customer avatar
Answer: 
Thanks for your comment.

Please add below code at footer.phtml in your custom theme folder

"echo $this->getLayout()->createBlock('feedback/feedback')->setTemplate('feedback/popup_html.phtml')->toHtml();"

Thanks.
by
biztechcon
-
1 year ago
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Julian1936
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26276820
Customer avatar
Answer: 
Hello,

Thanks for your comment.

Right now we do not save feedback within magento. But we will release our new version with this feature.

Thanks,
by
biztechcon
-
6 months ago
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brionygifts
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5 months, 2 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26276820
Customer avatar
Answer: 
Hello,

Thanks for your comment.

It is quite difficult to explain over here how to install extension. Can you please provide us your email id? So we can send you our installation guide for this extension.

Thanks,
by
biztechcon
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5 months, 2 weeks ago
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1 answer

Recipient Email

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27600835
Customer avatar
Where the feedback is send when I don't fill the recipient email in the settings?

And there is any way to save the feedback on the magento itself, or a database?

Thanks.
by
hugo_cicarelli
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4 months, 2 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26276820
Customer avatar
Answer: 
Hello,

Thanks for your comments.

When there is no recipient email mentioned in backend then email will be sent to no one.

For storing feedback to database, we have implemented this change in our next version, we will be releasing our next version very soon.

Thanks,
by
biztechcon
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4 months, 1 week ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_217963
Customer avatar
I installed the extension but the "Feedback" button does not showing up in my custom theme. The footer.phtml code was added as described, but anyway it does not showing up.
by
Urryx
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1 month, 3 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26276820
Customer avatar
Answer: 
Hello Dear,

Thanks for writing, we are happy to hear from you.

If you using any custom theme possibility that it might be conflicting.
Can you please send over your URL with Admin and FTP details @ sales@biztechconsultancy.com we will assist you further on this.

Hope this helps! Please let us know how it works and in case of any further concern.

Thanks,
by
biztechcon
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1 month, 2 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26527922
Customer avatar
Now I am tring to include reCAPTCHA on feedback form . Kindly help in this issue
by
mebowaseem
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1 year, 8 months ago
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