Shame. Their web domain name has not been renewed so I guess this project has been abandoned?
October 7, 2012
It works but I don't receive an email, when I send a ticket, the page turns in blank.
July 18, 2012
Ticket tab on coustomer account page, will not be displayed in Magento 22.214.171.124. own theme.
Thank you very much
July 4, 2012
I installed this on 1.6.2 using a custom theme - I can access everything from the admin dashboard, but not on the frontend from the user dashboard. The pages are there & it functions, I can get to them and add tickets if I put the address in manually, but there's nothing on the user dashboard.
It's a nice extension, but doesn't seem to function properly..
April 15, 2012
I installed from magento connect, version 0.6.5 beta on fresh magento 126.96.36.199 with sample data. It does not work out of the box: I had to modify the layout xml to change default tag with customer_account, to show ticket menu in the dashboard. Whici is the right way to put the Qmail exeecutable instead of sendmail? A nice to have feature shall be multi site/store support. Thanks
March 13, 2012
I've installed this no problems, should it work out of the box test emails don't get logged as tickets. If not what settings need changing to make it work.
February 5, 2012
Great Free Extension! Now it works good!
Just a little stylization and this will be perfect!
Thank you very much for the bug fixing and the work you have done here.
November 22, 2011
I found 2 bug:
Helper/Ticket.php replace row:
Helper/Ticket.php replace every occurrence of:
I work with http://www.filoblu.com take a look
September 5, 2011
I get this message on trying to install the extension:
| Install Errors
| Package "channel://connect.magentocommerce.com/community/Sofhere_SofTicket" is not valid
| PEAR ERROR: install failed
Is it not available anymore? Is there any other way I might obtain it? Thanks in advance.
March 4, 2011
thanks for the free extension. though this is not complete but it is not that hard to modify. It only took me 5 hours to modify the extension and now I'm using my own help-desk, error free!!!!.. To modify the extension, you must have a strong foundation in magento core development so this is not an easy task.
November 10, 2010