level7

Provide Live Help

  • Popularity Score 2614 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

This Magento module creates a box in your store with a Live Support Chat button.
Compatible with:
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Magento Connect 1.0

Magento Connect 1.0

FREE
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Overview

Provide Live Help

Provie Live Help allows you to chat with your website visitors, enabling you to give instant nline customer support and pro-actively sell your product.

 

Demo: http://magento.live-support-chat.co.cc/providelivehelp.com/

Installation instructions: http://providelivehelp.com/en/3rd-party/magento

Our desktop Chat application instantly notifies you of new chat requests, no need to keep your web browser open! Chat with your website visitors and connect to other Instant Messaging networks at the same time. 

Hosted service

Provide Live Help is a hosted system which means you don’t have to worry about server capacity, bandwidth usage or system upgrades.

Real time chat

Chat in real time with your website visitors. Provide instant answers to your Customers and improve your sales conversion rate.

Simple setup

Only one simple piece of HTML code is required to be inserted into your site. That's all! No development, no special skills required.

Customizable

Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window messages.

Live visitors tracking

Provide Live Help allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time.

Release Notes

This extension creates a box on your site with a Live Chat button.

2012-02-05 17:05:35
  • Version number: 1.0.0
  • Stability: Stable
  • Compatibility: 1.3, 1.4, 1.4.1.1
You must be registered and logged in to get extension key.

Magento Connect 1.0

Magento Connect 1.0

Provide Live Help allows you to chat with your Magento store visitors, enabling you to give instant online customer support and pro-actively sell your product.
Reviews

About the Developer

This extension was developed by and is supported by level7

Provide Live Help 0 5 4 4
LiveZilla it's not free anymore... January 25, 2012
Well, I agree with you Tomas, i just install it since couple of days, and I so, the problem is not only to bun non free extension, it's for a trail 30 days... Also, the paid service aren't great: 1. They say you that you can use any server and any client, such as jabber, glatk, yahoo..etc. But later they make it through a SIP serer and en-route it to you server, where you never get connection. 2. To connect to there SIP directly, they recommend you to use the Qutecom client, which is nothing stable, crash alone and make problems. In Pidgin, neither Empathy, I get the SIP connection, but I don't see myself online, unless I use their own client, and nobody explain you why. 3. No multilingua support. 4. No geo tracking under magento. I was looking for the LiveZilla, which you recommend, but I see, it's need own client, don't work with other jabber servers... Chears, Sam July 22, 2010
IT is better to use LiveZilla client, it is open source and integration is easy. July 14, 2010
This extension isn't free, it is trial for 30 days. July 14, 2010
1-4 of 4
Q&A
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