Zopim

Official Zopim Live Chat (Version 1)

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Visitors can chat with you directly by clicking on the Zopim Chat Button.
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Overview

Official Zopim Live Chat (Version 1)

Sometimes you wonder if only your online store had a virtual salesperson. You could have sealed much more deals. Why not having a live chat?

Now your website can talk! 

Zopim increases engagement between you and your visitors, by allowing them to chat with you. Our live chat is great for improving interaction with your users and increasing the time they spend on your site.

Why use Zopim?

  • Installation happens in a flash - 60 seconds setup!
  • Know exactly who enters your site! Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc 
  • Proactively initiate a chat with your vistors 
  • Customize the chat widget to your branding. 
  • Access a well-designed Dashboard with saved chat history, template messages, visitor prioritization, Q & A, smart responder 
  • Choose to reply to visitors on the go via your favorite IM client or our Dashboard

Not sure how to set it up?
Follow our guide here or talk to our friendly customer support.

Official Zopim Live Chat (Version 2)
There is another Magento extension that is more udpated. It is built by one of our enthusiastic users on Magento. You may visit the extension here

 

Release Notes

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2010-03-31 11:52:12
  • Version number: 0.4.1
  • Stability: Beta
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

What if your website could talk? Zopim increases engagement between you and your visitors, by allowing them to chat with you!

Great for improving interaction with your users and increasing the time they spend on your site.

**Why use Zopim?**

* Installation happens in a flash - 60 seconds setup!

* Choose to reply to visitors via your favorite IM client or the high productivity Dashboard

* Know exactly who enters your site! The name and email is automatically detected if he is a Wordpress user.

* Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc

* Customize widget look and feel: themes, colours, positions, greeting message.

* Localise the widget to the language you want: English, Hebrew, Persian, Polish, Indonesian, Swedish, Bulgarian, Czech, Slovenian, Russian, Danish, Chinese, Croation, Thai, French, Dutch, Turkish, German, Faroese, Korean, Japanese.

* Access a high productivity Dashboard: with saved chat history, templated messages, visitor prioritization, Q & A, smart responder
Reviews

About the Developer

This extension was developed by and is supported by Zopim

Official Zopim Live Chat (Version 1) 4.7 5 46 46
Great We use it in the free trial version and in the pay version. Excellent extension in Mag 1.8.1 and great support at any time. Thx Anna :-) August 24, 2014
Works nice in 1.8.0.0 First, create your Account at Zopim.com. Than insert the widget code into Magento under (Configuration/Design/HTML Head/Miscellaneous Scripts)... thats it... December 24, 2013
Doesn't work with 1.8.1 Unfortunately doesn't works with last release of magento. December 21, 2013
Works like a Charm. GZConline.com Went to Zopim.com signed up for free account copy and pasted the code into footer Misc HTML works ! Thank You GZCOnline.com December 3, 2013
it just simply works! It is working as promised. The dashboard is practical and the widget is easily customisable. Will get 14-days trial for full features, after that will have functions reduced (e.g. can chat with one person at a time). No harm to try since no single Magento code is touched. I installed the code which I get immediately after registering at their website. Put it in the Configuration > Design > Footer > Miscellaneous HTML. That's all. August 15, 2013
using Magento 1.7.2 works striaght out of the box This extension works great. just finished testing it and had no issues. i did not install via magento connect. simply added the code provided when you create an account with them and pasted the code under Sytem>configuration>design>footer>Miscellanouse HTML much easy to install and uninstall if need be :) July 29, 2013
Amazing Support! We highly recommend this extension due to support. April 16, 2013
Excellent mais... Après avoir discuter avec un agent et qu'il ne savait pas corriger ce problème et qu'ils m'ont conseillé de mettre le code dans "Miscellaneous HTML". Pour ceux ayant le module d'installer mais le problème de langue configurer à "el" Aller dans votre base de données; Trouver la table "livechat" Changer l'entrée lang de "el" à "fr" ou "auto" Malgré cela, l'application est vraiment utile. Merci. If some of you got "EL" for language after installing this module. 1- Check in your dashboard the language set in 2- Set to auto or whatever you want then if it's still in "El" Go to your database go to "livechat" table Change the entry lang from "el" to "auto" or something you want Thanks you, note that English is not my primary language April 8, 2013
Awesome App Work perfectly at first go.... CE 1.7.2 Thanks a lot .... It makes my day April 3, 2013
Installation was okay but when I tried to LINK ACCOUNTS, I am redirected to my magento home page. February 7, 2013
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Q&A
(8 Questions : 3 Answers)

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Customer avatar
I read some comments about this extension not working with version 1.7.0.2. Is that true or did they just mess up in installing the extension?
by
durablechargers
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1 year, 2 months ago
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Customer avatar
Answer: 
It does not. I have checked it.
My admin page (dashboard) stopped appearing, connection was reseted when I had tried to log in.
I removed this package with Mage. Why was it happen?
I have the Magento Engine v. 1.7.0.2
by
Anonymous
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1 year, 2 months ago
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Customer avatar
Answer: 
yes this Extension works in magento 1.7.0.2
by
ssoni352
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9 months ago
-1point
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1 answer

Multi-store

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Customer avatar
Does this work for multiple store fronts? How much customization is possible to make it look different on the other stores.
by
livbiginc
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1 year, 4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_281204
Customer avatar
Answer: 
Ok found a way to do this.... you can install zopim to setup store one to setup store 2 3 4 or five you can copy and paste the widget code found on the zopim website once logged in into a static block that is setup to show on every page like a footer block.

you will need to do this for each store..

the down side is that to have a different design on store 3 4 and 5 you would need to setup new zopim accounts to customize to look and text,

you upside if you only have two stores the you can use one account and customize both widgets to match both sore designs...

hope this helps.

but if anyone knows another way please let us know.
by
chriscom
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3 months, 3 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27274149
Customer avatar
Class 'Zopim_Livechat_Helper_Data' not found in /home/directfa/public_html/app/Mage.php on line 546
by
eati123
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1 year ago
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0 answers

SSL EV Error

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Customer avatar
Hello,

I'm using this module with SSL active on backend. When I click the panel Zopim causes SSL error.

Can you patch this? Thanks
by
duhdias
-
8 months ago
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0 answers

link up account issue

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Customer avatar
The extension installed perfectly and i can login to dashboard via magento admin.
But i'm not able to link my account.... When ever i try to login with or without ssl it throws me out of magento admin and returns to site home.

Please let me know the problem.

One thing is my server is not supporting seo url support. So i need to run all the pages via index.php.
Do is it a problem?

Pls help asap
by
msubhasish1601
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7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25839186
Customer avatar
Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.
by
rajdip_chauhan
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7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25839186
Customer avatar
After successfully installing this extension when i go to create free account from magento admin panel i got below error. Please reply me if any one know this...

"Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly."
by
rajdip_chauhan
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7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27561476
Customer avatar
I guess our magento is well out of date but I don't know how to upgrade and not sure how to make sure our site is properly backed up before trying to upgrade magento?
by
countrymun
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4 months, 2 weeks ago
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