ClickDesk

ClickDesk Live Chat & Help Desk Software

  • Popularity Score 736 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Wonderful combo of the fastest live chat, lite help desk, browser phone and social toolbar
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

FREE
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Overview

ClickDesk Live Chat & Help Desk Software

Top 10 useful plugins of 2011 - TheProgrammingblog

"An extension to your social media presence or Web site" - NetworkWorld rates it 4.5/5

As seen on TechCrunch, KillerStartups, Ziipa and other awesome websites!

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More than 75,000 businesses use ClickDesk.

ClickDesk provides live chat, VoIP call and help desk service to websites. This extension installs ClickDesk service on your Magento store. Your visitors chat with you directly from your webstore and you can conveniently take chats and answer calls on your IM (Skype or Google Talk) on computer or mobile phone. One click setup and no additional software installation is required.

Now, manage offline chats and emails with integrated help desk software. Refreshingly new & dead-simple interface.

ClickDesk allows your website visitors to even call from local access numbers we provide to you. Our built-in social toolbar on the live chat displays stream of your updates and helps visitors to engage socially without leaving your website.


Update: ClickDesk releases User Alias feature. Now you can add multiple admins to your ClickDesk account. To know more- User Alias


    Features
  • Live chat button for your Magento store
  • Combo of fastest Live chat, Help Desk, Voice Chat and Social toolbar
  • Works seamlessly across all major browsers
  • Fully customizable - colors, themes, text, templates & position
  • Supports multiple languages
  • Take chats from online agent panel or IM (GTalk and Skype)
  • See website visitors real-time in dashboard
  • Built-in help desk ticketing system with automation
  • Live chat conference
  • Advanced reports to give insights into your business
  • Chat transcripts
  • Complete web visitor information like location, IP address etc
  • Display Facebook and Twitter information on live chat widget
  • 99.95% uptime guarantee
  • Seamless integration with Salesforce.com, Sugar CRM, Zendesk, Unbounce and more.
  • 24x7 support
  • New Features :Keystroke Preview

Browser Phone allows your store visitors to call you in any of the 3 ways - Call from PC, Call from Skype and Call from Phone by using your free local access numbers.

Never miss a lead. Convert your traffic to sales by providing instant support using this Magento free live chat extension.

Release Notes

1.3 Final

2012-02-05 17:05:35
  • Version number: 1.3.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This version makes ClickDesk live chat appear on all pages of the store. Please install this on your Magento stores.

1.3 test

2012-01-24 17:06:15
  • Version number: 1.2.0
  • Stability: Development
  • Compatibility: 1.5, 1.6, 1.6.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This version makes ClickDesk live chat appear on all pages of the store.

clickdesk

2012-01-03 13:33:26
  • Version number: 1.1.0
  • Stability: Stable
  • Compatibility: 1.0, 1.1, 1.2, 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

clickdesk livechat extension
Reviews

About the Developer

This extension was developed by and is supported by ClickDesk

ClickDesk Live Chat & Help Desk Software 0 5 11 11
Hello everyone, If it doesn't perform, You can go straight to their web-page and Copy provided code by them after registration & paste it to the last </body> tag on your website. I am sure it'll work!! ;) Thanks December 19, 2012
Free Means FREE buddy. Stop advertising free stuff and then have customers purchase a subscription. Don't you hate it when people say free to learn later on that you can only use it a certain amount of times or even better a 30 day trial or subscription. Not cool! August 23, 2012
DO NOT INSTALL! Save yourself a day of headaches. It will break your site at that point that will make you lose hours. August 19, 2012
Installed the extension and it did not show up on my magento. Try their live chat and they never answer. August 9, 2012
When installing or reinstalling, I have this error: Exception during cache and session cleaning And can not do anything on the magento website. What should I do? July 19, 2012
I liked the interface. It's pretty simple, but to have to pay to continue using, then it is not free as presented here. July 11, 2012
It breaks my 1.7.0 site with non standard theme for some reason. June 5, 2012
nice extn works on 1.7 also May 5, 2012
Great plugin! easy Install. Works great without any bugs. Im using it on http://www.pacifiersunlimited.com May 3, 2012
no instructions, rubbish March 2, 2012
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Q&A
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