Useless because of bugs
We purchased this extension because we liked the features described here. However, the real price for the extension with the features described is $139, because you have to purchase some add-ons to get these features.
To download the extension we had to wait several hours before access was granted. The extension is delivered without any form of documentation and we had to Skype the developer to get the code for the email templates.
After installation we got some weird database errors, and we were able to find a bug in the code that caused these errors. We told the developer about our findings and asked him to update the code. He refused, but offered us our money back instead.
Overall, trying this extension was a waste of our time. The developer was very responsive, but the extension is not yet ready for production.
February 13, 2015
Great product and very quick and responsive support.
Great product and very quick and responsive support. , had a small issue with installation, but support responded immediately ! EXCELLENT !
October 29, 2014
Great support and very good product. Pricing model could be improved
The pricing model relates to the fact that you can not actually buy the extension for $79 but need to include an add-on ( starting from +$29). Slightly mis-leading and almost put me off right at the outset but I persisted and glad I did as the extension is very good and the developer is super responsive. The fact that he does a free install made it worth the $139 I eventually paid ( I chose the $60 all-in package). Compared to rival products this seems very competive
October 21, 2014
The best customer support i have ever had.
I sent them a simple e-mail asking a couple of questions about the extension, and they replied in a few minutes with all the information. I even asked them about some customization for our store, and we talked right away on Skype.
This is truly the best support and customer service i have ever had. Their representatives are top notch, something never seen before, and they are really committed to their customers. Even if you are just asking questions.
I wish every extension developer could be like MagenMagic.
July 16, 2014