Rated 5 out of 5 by NewsGuy Great Product by a Great Company
I recently purchased and installed this plugin on our Community Edition 184.108.40.206 website. It worked as promised with the default theme, however it did not function at first with our customized theme. No worries, the support was very responsive and was able to very quickly resolve the issue. Everything works perfectly now.
I definitely recommend this plugin and will consider IWDAgency first when looking for other plugins.
September 21, 2015
Rated 5 out of 5 by xavkick Awesome
The best Video extension for Magento.. Well coded and very easy to use.
IWD provide a wonderful and friendly support.
One of the best addons I have ever tried
September 21, 2015
Rated 5 out of 5 by wesellmats Perfect for Video in the Gallery
I compared several different extensions for adding video to the product detail page, and chose this one based on the available demos and documentation. I wanted an extension which would add video directly to the product gallery (thumbnail section) rather than separating videos and images into different tabs. Product Videos from IWD fits the bill. The documentation makes it clear that extension conflicts are quite common on the product detail page, and that was true in my case. Even so, the IWD support staff was very responsive and worked through the conflict until it was resolved to my satisfaction.
My one (slight) disappointment with the extension is that the interface for adding videos to products does not utilize the native import/export tools and is really geared towards smaller catalogs; you have to search the catalog and check a box for every individual product that should be associated to the video you are adding. If you have a large catalog and want to add a video to hundreds or thousands of SKUs it is extremely time consuming. For smaller catalogs or videos that only need to be associated to a handful of products, it's very easy to manage.
September 14, 2015
Rated 5 out of 5 by simonebedd Very good extension, and very good support
The extension works very good and cover exactly our expectations.
The support of IWD give us full support to fix an issue during the installation.
Thank you very much!
September 10, 2015
Rated 5 out of 5 by benrefurb Great support
The video software did not work right away but I was not motivated to get it working because we didn't have videos yet. By the time I was ready they had a new version that fixed a lot of the problems. Support was unbelievably helpful! Got the problems related to my custom theme fixed same day, long before I even checked my email again. The video can play in place of the product image but we have responsive theme and the video would get really small so I prefer the pop-up method for viewing the video. Having a link to the video int he thumbnail gallery is very handy for the buyer.
July 10, 2015
Rated 5 out of 5 by badbacks Great support, Recommended plugin
Veronika and the team at IWD were really helpful in helping to trouble shoot the implementation of this plugin to our theme.
The plugin works well with our zoom/image swopper.
Highly recommended mod developer.
June 28, 2015
Rated 5 out of 5 by raulfj Videos sell more
I found this extension out of causality and i think is very good to increase conversion rates and using certain product pages as landing pages. It has been easy to install and support to adapt to my store has been very fast and complete. Recomended.
May 29, 2015
Rated 5 out of 5 by Malikdk My experience
I bought couple of product video extensions and had very bad and frustrating experience with all of them because problem never got solved the result was Sorry we are not able to fix the issues, but this no took 15-20 days and I lost my data as well.
Then searched Magento connect and found IWD video extension, it did not work just out of the box but they fixed it very quickly and also customized the look as the rest of my site, the support is very professional and friendly. The extension they offered was bit expensive but that paid off because it works and issues solved in no time. Now at the end I am not worried about that I paid more to IWD than those other on the other side of the planet, where to get support you would have to 24 hours to get reply back because of the time difference.
I use Magento 220.127.116.11 not 1.8 but no option to choose the latest one.
All in all I am satisfied and happy.
May 25, 2015
Rated 5 out of 5 by rich_heng Great extension and great support
Usually when implementing 3rd party extension, we face compatibilities issues. Thanks to the support provided by IWD team, we overcomed this within a day. Thanks for that. I use magento 1.9.1
May 19, 2015
Rated 5 out of 5 by richjnk Brilliant extention
Brilliant extension. I had a few issues getting it installed but the support was excellent and sorted it out very quickly. I also needed some custom work done to get it to match my custom theme which was also completed within 24 hours. A must have extension.
May 14, 2015