Data Feed Manager
Excellent product, even better support
I've used Wyomind's Data Feed Manager on two sites now. It's flexible, works as advertised, and helps enable non-developer team members quickly produce the feeds to integrate with other services that would otherwise require custom work. Huge timesaver for our development team.
I needed to add our custom product type to the collection filter for our feed and was blown away by how quickly support responded and pointed me in the right direction. It would be more convenient if custom product types were added to the filter list dynamically, but the resolution provided by Wyomind support (adding the custom product type to filters.phtml) was quick and effective.
I would prefer to see the code located in app/code/community, and the source is obfuscated (and thus more difficult to understand and extend), but this extension provides great value out of the box and support worthy of commendation.
November 11, 2014
Best support ever
Having used this product for a while now, its always been 100% rock solid. When I have hit a problem as I did yesterday, a quick email to the guys brings a swift response and after granting access, they found a fixed the issue within minutes! (and I have to say it was down to me not the product).
Many times a day, this product runs and generates many feeds for tens of thousands of our products without missing a heartbeat.
Thanks for the product and thanks for the ongoing excellent support!
October 7, 2014
Top Notch Support
I'd left an earlier review about Data Feed Manager extolling the positives of the extension, and wanted to follow up with another review regarding support.
I was running into an issue getting my feeds to appear correctly in Google Merchant Center and after a few hour of frustration decided to contact support.
They immediately responded to my email and within a short period of time helped identify the problem; nothing to do with the extension, just an operator error on my part regarding entering the correct information in GMC.
It was not really their problem, but they went the extra mile and walked through the issues with me and I now have my feeds up and running in Google Shopping.
Excellent extension. Great support!
September 24, 2014
Excellent extension! We use it for Google Shopping!
September 24, 2014
Great and friendly support
I needed help for the basic price and requires the support was right there. To all requests immediately came a helpful answer. Can only recommend the module and great support. Many thanks to Paul and Pierre.
September 23, 2014
great extension & excellent support
Wyomind has proven multiple times that they create great extensions and have excellent support. They did not hesitate to help us when we wanted a more complex field in our csv export, the problem was fixed within a few hours! Definitely recommend this extension.
September 23, 2014
Excellent Extension & Support
We've been using the Data Feed Manager to output xml and csv feeds to multiple aggregators and PPC providers. We can't fault it. The support is prompt and friendly. Thanks!
September 12, 2014
Good Skeleton - Need to Buy their Support
Out of the box it looks as it works perfectly with all of the feeds. They confirmed it is compliant with Google's new feed specification, however what is not made clear is that you have to do all of the work yourself. The templates provided are just starter templates and do not work out of the box to feed data for every type of product (configurable/bundle) to Google, for instance.
For example, bundles do not show up, unless you make sure you uncheck "not individually visible", which sort of defeats the purpose of that field.
Upon pointing that out, I was met with brashness from the customer support
"If you're too lazy to read the documentation and understand how it works, I'm afraid we can't help you more."
Don't bother wasting money on this product. Its quicker to just write your own code, then spend hours pouring over their documentation.
September 11, 2014
We've been using Data Feed Manager for sometime and are extremely happy with the extension and support we've received.
If you want to increase your presence on other shopping channels, this is the one to purchase.
September 5, 2014
best customer support in world.
excellent extension and fantastic support.
very easy to use once set up properly.
Paul From customer service and other person very help full.
they reply to email in no time. even on weekend.
great people and great extension.
September 2, 2014