Email Marketing - dotmailer
Completely Transformed our Email
Dollar Hobbyz has been with dotMailer for a few months now, and they truly have overhauled the way that we do emails. The interface is SO easy to use, and we can now put targeted emails together in a quarter of the time, send to a fraction of our email list, and still out-perform anything we have done previously.
Being able to dynamically auto-segment and update contacts based on interaction and purchase history completely removes any need for a spreadsheet or local contact database.
The scope of what you can put together with Automation Program is mind boggling and opens up a huge amount of possibilities for multiple touchpoints with customers.
DotMailer was made with the human being in mind, and we were blown away the minute our demo started. Functionality and integration with our Magento info is seamless. Huge thanks to Alistair, Jonny and the onboarding team for transforming the way we do email.
February 24, 2015
We installed this and struggled with lots of features in the interface, it does not work as described a lot of the time. It also seemed to only work sporadically.
Worryingly there is little or no documentation around most of the features. There is a distinct lack of comprehensive release notes, leading to uncertainty when dealing with this product.
There are better providers out there and you are better off finding an alternative.
December 23, 2014
Lola Rose x Dot Mailer
Lola Rose has been with Dot Mailer now for nine months, and the whole system is great to use with what we are aiming for with our marketing plans and customer acquisition. It is simple, and easy to use, making our marketing campaigns go out with complete ease. When it comes to additional projects that we have wanted to complete to grow our customer acquisition, Dot Mailer have been good enough to look into my questions and try to work out the simplest, and most effective way for myself and my team to complete this. Having used Dot Mailer at my previous company, I was so glad when I joined Lola Rose that I would be able to work with a great team that given me second to none service and advice in helping us go further.
August 12, 2014
Our company recently migrated across to Magento/Dotmailer and so far it seems like a great fit for our E-Marketing requirements. As a business we operate in 8 different countries so our email process is quite complex, Dotmailer has been really good in simplifying and streamlining this task.
Prior to using the service we attended the dotMailer seminars on Magento integration, this was a great way to familiarise ourselves with the system. Our account managers Alex/Daniel and the client services team were also very helpful in the initial set up of our account and in coding our first personalised template.
Although we have only been sending with dotMailer for just over a month we are very excited to see an enhancement in the look and feel of our emails but more importantly an increase in our ROI.
Michael – Digital Marketing Executive @ Interior Addict Ltd.
August 8, 2014
I've been a customer of Dotmailer for some time now and I'm happy there is now an integration between the two platforms.
There are a lot of features which are available and the extension is regularly updated, I'd like to see a user guide so I can make the most of the extension.
I did come across a few issues however, the support I received from Ben and Jonny was excellent!
May 14, 2014
Great Email Marketing Tool
We needed a new way to filter down our email list and also capture abandon carts, this extension does this with ease and much more. Its really easy to use and was easy to install. We have since seen a growth in sales with many of our campaigns, mainly the abandon cart emails.
We had a small problem with the installation but the guys at Dot Mailer soon fixed it. Great Service all round!
May 9, 2014
Great for all sizes of store
This extension allows you to link your Magento store data with your dotMailer account in a seamless and easy way. The interface is excellent and very easy to set up.
Once you have linked your account, sit back and let the Magento cron transfer all your historical data to dotMailer. You don't need any specific back end MySQL or Magento knowledge to use this extension - it's seamless.
From there you can then use the dotMailer segment functionality to provide targeted lists to direct your marketing emails to the most relevant customers based on what they bought, spend, time frames etc etc.
We moved over from another provider and have never looked back. The email designer in DM is superior to everything else we have researched - fast and really neat GUI.
We are now looking at creating triggers for relevant content in emails and setting up detailed journey campaigns. Exciting times made easy by dotMailer.
Also DotMailer pricing is by far better than any other provider. Support is ace - thanks especially to Ben and Ian at dotMailer.
May 8, 2014
Great extension with even better support
We moved to dotMailer last year after growing frustrated with the poor functionality of our ESPs Magento extension and haven't looked back since.
Not only are we finally able to run fully automated aquisition and remarketing campaigns based on our customer's preferences, behaviour and purchase history, but it has also really become our main CRM tool.
We've also managed to replace some other 3rd party tools we were using for cart abondonment and other email remarketing activities.
The interface is nice and easy to use, both on the Magento side where you can configure what data you want to send to dotMailer, and the dotMailer admin itself.
Most of all though we have been really pleased with how fast the support is and how responsive they have been in listening to feature requests. We've seen new functionality being added every few weeks.
March 13, 2014
A Must have extension
After trying various email suppliers for our store desirablebody.co.uk we recently moved to Dotmailer as their integration with Magento was far superior to any other offering.
The connector install was very straight forward and the technical support first class.
The synchronisation of data allows us to create unlimited segments and has greatly improved the targeting of our emails.
We've now implemented abandoned basket emails and have already seen results.
We're in the process of setting up time based triggered events so we remind customers when they are running low on a product and provide them an easy way of re-ordering.
As well as the support being great, we've been really impressed with the range of best practice material that Dotmailer provide to help you achieve the best ROI.
A must have extension
November 21, 2013
dotMailer & Magento Integration
At Cabbages & Roses we have found the magento extension highly useful and beneficial to our Email marketing. Firstly the implementation of the connector was pain free. It installed quickly and without an issue within a few minutes.
The advanced features-such as data synchronisation, abandoned baskets and product recommendations, which we have trialled using the dynamic content feature, have already achieved astonishing results-with particular reference to triggered abandoned cart emails.
Our Google analytics's integration has allowed us to monitor the impressive revenue generated by our emails in general as well as the more advanced features thanks to the dotMailer for Magento integration.
We have always received the highest quality support with dotMailer, which has remained constant throughout the integration. The use of dynamic content and utilising its features remain as being one of our top priorities at present, of which we receive ongoing support.
November 12, 2013