BalancedCMS

Customer Surveys

  • Popularity Score 790 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Create and manage customer surveys. Automatically tracks responses with charts and graph.
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$37.50
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Overview

Customer Surveys

Need to know how satisfied customers are with your products? Want to know how your store front can improve? What better way than to send out a customer survey! With this extension you can create custom user surveys that integrate seamlessly with your Magento store. View customer feedback by looking at paginated survey responses, charts, and graphs. Not only that, you can give the user incentive to fill it out by granting them a coupon code upon completion.

Features:

  • Ability to add surveys to any area of your website through XML or CMS block.
  • Survey creation with many different types of responses: Satisfaction bubbles, stars, textfields, and much more!
  • Create questions with specific custom answers.
  • Uses consistent Magento styles so it will quickly integrate with your look and feel.
  • Track responses with charts and graphs!
  • Ability to grant the user a coupon code upon completion.
  • Grants the ability to add a sidebar block to show users recent surveys.
  • Comes with a couple customer satisfaction surveys to get you started.

Demo Store:

List of Surveys: http://www.balancedcms.com/magento_test/index.php/customersurvey

Single Survey: http://www.balancedcms.com/magento_test/index.php/customersurvey/index/view/id/2

Admin URL:http://balancedcms.com/magento_test/index.php/admin

Username: admin

Password: 4561ed6

To create a test survey, log in with the above credentials then click on the Customer Survey tab in the top navigation, far left side.

For Magento versions 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.5.1, 1.6, 1.6.1, 1.7. Enterprise 1.9.1.1 available upon request.

Release Notes

Create and manage customer surveys. Automatically tracks responses with charts and graph.

2010-09-08 01:12:07
  • Version number: 1.4.1
  • Stability: Stable
  • Compatibility: 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6

Need to know how satisfied customers are with your products?  Want to know how your store front can improve?  What better way than to send out a customer survey!  With this extension you can create custom user surveys that integrate seamlessly with your Magento store.  View customer feedback by looking at paginated survey responses, charts, and graphs.  Not only that, you can give the user incentive to fill it out by granting them a coupon code upon completion.  

Features:
*  Survey creation with many different types of responses: Satisfaction bubbles, stars, textfields, and much more!
*  Uses consistent Magento styles so it will quickly integrate with your look and feel.
*  Track responses with charts and graphs!
*  Ability to grant the user a coupon code upon completion.
*  Grants the ability to add a sidebar block to show users recent surveys.
*  Comes with a couple customer satisfaction surveys to get you started.

Reviews

About the Developer

This extension was developed by and is supported by BalancedCMS

Customer Surveys 0 5 5 5
Has anyone bought this recently? The website for the ext (balanced cms) not longer exists. October 10, 2012
Extension now works with 1.6! August 24, 2011
Most of the features look great, but I need to segment by time. Can I compare the months or is everything lumped together? August 23, 2011
Awesome extension! Super easy install, easy to use, and it does it's job! June 13, 2011
I tried several similar extensions and this one is undoubtedly the most versatile and intutive. You can basically choose any kind of answering type (excellent-poor bubbles, text field, star rating. radio, checkbox etc. ) I also like the fact that you can reward your customers for participating with the "Coupon Code upon Completion" concept! February 3, 2011
1-5 of 5
Q&A
(4 Questions : 1 Answer)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26230826
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by
mtapscott
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1 year, 4 months ago
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Answers

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26230826
Customer avatar
Answer: 
I found the answer in the extension's documentation (available only with the extension files):

For XML:
<block type="customersurvey/take" name="survey" template="customersurvey/take.phtml">
<action method="setDataByKey"><key>survey_id</key><value>1</value></action>
</block>

For CMS Block:
{{block type="customersurvey/take" id="1" template="customersurvey/take.phtml"}}
by
mtapscott
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1 year, 4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25997476
Customer avatar
In the test version, I do not see the results of the survey. Where in Magento backend these information will appear? Under the Survey menu?

Is that possible to see what the results will looks like in the test version of the survey?
by
webmestre
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1 year, 1 month ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26449164
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by
chandlerbing
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11 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27111612
Customer avatar
Is it possible to send out an automated email always 15 days after a customer buys a product?
by
juguntert
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10 months ago
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