LiveHelp

LiveHelp® Live Chat

  • Popularity Score 182 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Provide fast reliable chat to assist your customer. Cloud based no setup fees. Fully customizable chat layout
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

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Magento Connect 2.0

Magento Connect 2.0

FREE
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Overview

LiveHelp® Live Chat

» Customizable layout
In WEB administrator's panel you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Moreover, you may customize Start button to meet your website color scheme and style.

» Advanced chat features
You may customize visitor's information to better define your marketing strategies: for example terms to recognize your users or start chat in a web site page, not in popup window, etc.

» Compatibility with all browsers and OS
LiveHelp® chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.

» File Transfer
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.

» Customer service efficiency
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.

» Complete chat logs available in real time for each connected user
Immediate information about users: the web page from which the request was turned and old chats.

» Recorded chat sessions
Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer's frequently asked questions.

» Competitive costs
No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents.

This is the only official plugin for LiveHelp live chat

Tutorial
Release Notes

Release 1.0.5

2014-09-05 12:36:29
  • Version number: 1.0.5
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Added english button

Release 1.0.4

2014-09-05 12:05:06
  • Version number: 1.0.4
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bug fix.
Added compatibility with Magento 1.9

new release 1.0.3

2014-04-07 10:33:50
  • Version number: 1.0.3
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Added installation manual.

New release

2014-03-24 14:36:28
  • Version number: 1.0.2
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Translation improvement

First stable release

2014-03-24 14:13:46
  • Version number: 1.0.1
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

None
1 2
Reviews

About the Developer

This extension was developed by and is supported by LiveHelp

LiveHelp® Live Chat 5 5 1 1
Fast and reliable It installs and works like a charm. Incredibly increase Sales. I'm still using it for free. March 29, 2014
1-1 of 1
Q&A
(2 Questions : 3 Answers)

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2 answers

What is the costs

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27419891
Customer avatar
What are the server costs? Obviously this add on is free but what are the other costs?
by
CampbellVance
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9 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27487021
Customer avatar
Answer: 
Price is starting from 99 Euros/Year per agent.
You can views detailed pricing at:

http://www.livehelp.it/vedit/pagina.asp?pagina=1411

There are also discount for resellers.
by
LiveHelp
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9 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27487021
Customer avatar
Answer: 
Hi, you can see a few examples of packages at this link: http://bit.ly/LiveHelpCosts.

Pricing varies depending on the number of operators and of rooms. In the admin dashboard you can choose the configuration you need and see the correspondent price.

If you need a custom quotation of for more information please contact us at info@livehelp.it
by
LiveHelp
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9 months ago
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1 answer

my livechat id.?

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27475149
Customer avatar
by
janakdhanesha
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11 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27487021
Customer avatar
Answer: 
If you don't have a valid chat ID, you can get one here for free: http://www.livehelp.it/vedit/pagina.asp?lingua=en&pagina=1413&campagna=MAGENTOFAQ
by
LiveHelp
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11 months ago
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