Listrak

Listrak Retail Solutions

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Helping Magento merchants acquire new customers and sell more to existing customers.
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Magento Connect 1.0 change

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Overview

Listrak Retail Solutions

NOTE: A Listrak account is required to utilize the following features. Please contact Listrak to setup your account.

Listrak's 3rd Generation of the Magento Connect Extension provides access to Listrak's suite of marketing tools that will drive your incremental revenue.

Newsletter Subscription Integration
- Newsletter subscribers and unsubscribers are synchronized with your Listrak account and supression list

Modal Acquisition
- A simple yet effective way to obtain new subscribers; list size typically grows 3x in the first year
- Ability for the modal popup to be displayed on certain pages
- Once a visitor has signed up via the modal popup, it will not reappear

Preference Center
- Gather pertinent information on subscriber base so that targeted, relevant messages can be sent leading to higher conversion rates

Welcome Series
- Individually engage subscribers when they’re most interested
- Include dynamic content to keep messages highly targeted and relevant
- Can be used as an effective way to build brand loyalty

Shopping Cart Abandonment
- About 70% of all carts created on the web are left behind
- Listrak reaches back to these abandoners with three timely, dynamic emails generating impressive ROI
- Listrak’s extension tracks both registered and unregistered users expanding your reachable audience thereby increasing your profits

Ratings and Reviews
- Integrates seamlessly with Magento’s Ratings and Reviews (as well as Bazaarvoice and PowerReviews)
- Incorporate unique branding and messaging into targeted email campaigns
- Filter reviews so that only the most impactful reviews are sent
- Gather more quality customer reviews through a proactive follow-up email program

Advanced Retail Segmentation
- Incorporate customer in-store and online purchase history into highly targeted messages that engage customers and drive additional sales
- Gain insight into customer behavior

Post Purchase
- Increase the value of existing customers
- Automation allows campaigns to be set up, segmented, and sent with no additional effort
- Compelling messages and offers are used to reach customers through behavioral targeting strategies
- ROI is tracked through post campaign analysis

Customer LifeCycle Grid
- Influence customers to remain active and continue buying
- Automated re-engagement triggers deliver the right message to the right person at the right time
- Unparalleled view of your customer base
- Click here to see a video on how the LifeCycle Grid works

Click and Conversion Tracking
- No more “spray and pray” email blasting
- Opens, reads, clicks, and conversions are tracked for each message and campaign; these metrics create a powerful feedback loop which provides meaningful data that can be used for ongoing improvements to your email campaigns

Buyertrak
- Listrak automatically determines when to send individual re-order reminders to your customers by using Predictive Behavioral Analytics
- Because messages are so highly targeted, conversion rates are up to 10 times that of standard email marketing campaigns

About Listrak

Since 1999, Listrak has been at the forefront of eCommerce email marketing innovation with world-class software, solutions, and services. We are passionate about solving clients' marketing-related issues by providing unparalleled access to consumers through automated campaigns designed to improve loyalty, activity, results, and revenue. Our progressive technology and strategies have helped thousands of online retailers, many from Internet Retailers Top 1000 list, and performance-oriented interactive marketers drive eCommerce revenue and increase customer lifetime value. We’re trusted to provide email marketing solutions and related services that will capture more new customers and turn one-time buyers into loyal customers.

Release Notes

Release 1.1.8

2013-08-08 14:16:45
  • Version number: 1.1.8
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Fixed duplicate session ID issue.

Release 1.1.7

2013-07-08 15:26:12
  • Version number: 1.1.7
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Improved Shopping Cart Abandonment functionality.
Updated category export to respect display order of categories.
Fixed issue with brand and category on configurable products.

Release 1.1.6

2013-05-01 12:44:11
  • Version number: 1.1.6
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Updated extension to prevent warnings from appearing in error logs.
Additional performance updates throughout the extension.

Release 1.1.5

2013-03-14 17:48:24
  • Version number: 1.1.5
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Added support for product brand and category.
Added support for configurable products.
Added support for WS-I compliant API.

Release 1.1.4

2013-01-04 19:15:16
  • Version number: 1.1.4
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Added support for Magento product reviews.
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Reviews

About the Developer

This extension was developed by and is supported by Listrak

Listrak Retail Solutions 4.3 5 12 12
Great Integration with Magento The Listrak extension has been a very valuable addition to our Magento e-commerce capabilities. Abandoned cart, email acquisition and our overall ability to segment our list for more targeted emails has been improved. From a technical perspective the extension performs well and any issues that have happened are quickly resolved by the Listrak support team. March 28, 2014
No answer to request for account - unsupported Really want to try this extension, looks great but applied as normal and also sent an email asking for an account, but no answer, after 4 days or so I am wondering who actually works there which is quite concerning. May 22, 2013
No answer I installed this module a few weeks ago and contacted them from their contact form. But still I haven´t got any answer from their support to open my account. Why are they ignoring me? May 16, 2013
One of the best maintained Magento extensions I am a certified Magento developer and have seen numerous extensions posted to Magento Connect or floating around the web. This ranks easily as one of the best I have seen. Not only does it follow established best practices, but it continues to function correctly with every upgrade and new feature they add to it. We use this extension on many of our sites - and the support Listrak gives is always quite helpful. Thanks guys. May 14, 2013
Best Email Company Hands Down We've used several other products to distribute our email marketing from the bare minimum to the more expensive. You get what you pay for...sometimes. Our experience in the past with other companies has been fair at best. Listrak is not only the best email company we've worked with but after 32 years in business; they are one of the very best in terms or organization, communication, project roll-out, and we're very happy with their dashboard...and of course it connects into Magento. Highly recommended on all accounts. P.S. Listrak is much more than just email marketing. Check it out thoroughly. Great product, great company. Robert March 25, 2013
Essential Piece to Our Marketing Channel Been using this extension for a few years now. Before we used this extension we just did email blasts weekly. now this extension is the cornerstone of our email marketing efforts. We use the extension for automated emails surrounding abandoned carts, new customer acquisition with a modal popup, post purchase review request and automated messages. Our automated messages equal about 40% of our total email send count. I highly recommend any merchant to get automated emails going. We also send email blasts but this done through the developers site. The Developer has been helpful and continued to make the product better. We expect the extension to continue to be developed which we have seen over the last few years. March 8, 2013
Easy to use Extension for a great service A few of our clients are currently using this extension. It was a breeze to set up and the support from Listrak has always been top notch. March 7, 2013
Easy Install with Magento EE & No Issues This was a super easy install and configuration. We didn't have to recode all our onsite forms. We spent more time uninstalling our previous email service provider's extension! March 7, 2013
Great Extension, Great Support The Listrak Shopping Cart Abandonment extension has helped us turn abandoned carts into $$$. The extension is easy to install and replaces several data feeds needed to get Listrak your customer data. March 7, 2013
A must have. I have been using this product for about a year and a half and never had any problems with it. It has allowed us to bring in another stream of income that was being lost before with little to no effort on our part. March 7, 2013
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Q&A
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dhiren_pra
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1 year ago
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Customer avatar
Answer: 
The module is not designed to do that. That table is used for something different.

By default, Listrak uses the Magento subscribe flag to track subscription status. However, that flag isn't wired to your Listrak marketing list when you first start using the module. That feature needs to be turned on within Listrak once your list is setup and the merchant ID is assigned.

However, depending upon your solution set with Listrak, you may not even need to use the Magento subscribe flag at all. With our acquisition and engagement package, the Magento subscribe flag is bypassed entirely.

I would suggest having that discussion with your account manager.
by
joedevineltk
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1 year ago
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Answer: 
I should add one additional thought... You may need to add the text field ID to the module configuration within Magento.

I guess I should say, in either case, a bit more detail on the problem would allow us to thoroughly answer your question.

I would say your best option is to reach out to your account manager or our support desk and we can address your concern.

Thanks!
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joedevineltk
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1 year ago
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Customer avatar
Dear Listrak

I am unable to upgrade your version replacing the old with new files. Please send me any instruction/rules to follow while upgrading.

Thanks,
Ganga
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gangamohan
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1 month, 3 weeks ago
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Customer avatar
Answer: 
Ganga,

If you contact your Account Manager, they will be able to assist you in upgrading your extension to the latest version. If you do not have an account manager, you can contact our support department via email at support@listrak.com
by
Listrak
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1 month, 3 weeks ago
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Customer avatar
Answer: 
Ganga,
Thanks for reaching out. For a very fast answer, it would be best to have a discussion over the phone. It would help to understand which account your module is powering and which services you are currently using with Listrak. In order to start that discussion, you could simply contact your account manager. You could also open up a support ticket by sending us an email if that is preferred. I looked for your contact info in our system and couldn't find it. In order to speed up the support process, you may want to be sure the owner of your Listrak account has given you permission to access our support desk. I will also pull together some documentation for you and have that available when you open up a support ticket or contact your account manager.

Looking forward to lending a hand!
Joe
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joedevineltk
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1 month, 3 weeks ago
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Listrak provide newslatter subscription user email, But When i was newslatter subscribe then also in Listrak record doesn't shown up this email. And I look at database table(listrak_remarketing_session_email) which is stored Listrack record Here Not record here....
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dhiren_pra
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11 months ago
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Answer: 
When using the Listrak module to achieve subscription within your Listrak account, there are two options.

1) Allow Magento to collect and manage subscriptions with the registration flag. Standard Magento subscriptions, in the footer, on a subscribe page, or during the checkout funnel will automatically use the API to transfer new subscribers to Listrak. You will configure Magento just as if you were relying on Magento to maintain this data. Listrak simply turns on the newsletter sync option on our side and the data is sent our way. By default this feature is off. Primarily because 90% of our Magento customers choose to use option 2.

2) Allow Listrak to collect and manage subscriptions. Listrak will bypass all Magento subscription infrastructure and use our own forms, preference centers, light boxes, pop-ups, and/or checkout funnel integration to achieve the subscription goal. We take a more strategic approach to acquisition and subscription in order to increase the effectiveness of this funnel. When you start a partnership with Listrak, all of these details are addressed.

I think in order to best explain the usage of the module and to best understand your goals, contacting our support desk would be best.
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joedevineltk
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11 months ago
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