LightSpeed eCommerce Connector
Good for inventory management, but very limited
Unfortunately if you use LS in your store and want to link it with Magento, you need this extension to control your available product inventory. It does a good job at adjusting quantities and downloading order directly to magento, but everything else is very limited et pretty terrible.
We've been using it for a year now and we still cannot rely on it. Almost all the job has to be duplicated and the information has to be repeated in both systems.
Descriptions are constantly overwritten
Category management creates errors and you are limited to one category and its sub categories if used through LS. (we leave it empty and reorganize everything in Magento)
Custom fields are not available.
If you import a product from LS to Magento and then delete it in mage (for whatever reason, or error) you cannot reimport it another time
All products (simple and configurable) are set to visibility Catalog, Search
We had several system crashes with them and support wasn't helpful. The mostly told us that their connector is not working very well and is pretty limited and that we should just buy their own web store...Not what we've been told by their sale representative at the time we bought a gigantic package from them...
The connector is basically a single PHP file of about 75 to 100 lines. and it hasn't been updated in over a year.
For a company that claims to be a leader in Point-Of-Sale solutions and Webstore integration, I honestly expected more.
There are some workarounds, but be ready to tweek up with their connector so its limited fonctions can at least work properly. Then get ready to hire a new excel master to design a proper workflow.
A good a fast backup solution is also highly recommended for your website.
I do recommend this extension, since there is no other option...until they (or someone else) comes with custom connector via their API.
September 3, 2014
adding to my last comment
The ironic thing is that the actual image for this page for the extension is also distorted if you look closely. Look at the white lines or where the "glare" would be.
June 28, 2013
Random pictures distorting
So we've got everything setup, but random product pictures that are uploaded from lightspeed into magento seem to distort in random places, with white specs on them, which are actually transparent. I know that it isn't anything having to do with the coding portion, as if you actually view the image file, it has the distortion on it. We've been dealing with this problem for months, and haven't figured out a solution yet. If anyone knows how to fix this, I would greatly appreciate it.
June 28, 2013
A Little Frustrating
This connector is a genius idea, although, we are having quite a few issues with it. First, we upload products from Lightspeed to Magento (they come in as "Simple Products") and when I run test orders on the "Simple Products" they seem to come through to Lightspeed just fine.
We sell products that have reoccuring pricing so I installed this extension in Magento (http://ecommerce.aheadworks.com/magento-extensions/subscriptions-and-recurring-payments.html) and as soon as I take those SAME Lightspeed products, and add reoccuring pricing to them (It changes the product from "Simple Product" to "Virtual Subscription" product type)- they won't come in to Lightspeed!
With the reoccuring products, we get the customer information (believe it or not...) but no order information. It blows my mind. When I talked to Lightspeed, they said my taxes settings were wrong - after fixing that, everything STILL didn't work right. The last thing I want to do is make all of my techs access Magento to find a customer, but that's the only way we've been able to make it work correctly. It's a bummer because we switched everything over to Lightspeed JUST for this connector - in hopes of making things simplified, it really didn't make that happen at all.
March 26, 2013
We have installed this extension correctly & when we have also configured Lightspeed Application by entering valid XML/RPC username & role. But after this when we click on "Update Store" then we are getting this error "Task failed to complete successfully".
Please help us giving any idea about this.
January 2, 2013
We are running LS eCommerce with Magento 1.5. I need to implement a gift card solution that will allow the purchase and redemption of gift cards online and in store. LS eCommerce currently doesn't support gift cards so I'm thinking this has to be handled through Magento. I'd like to have plastic gift cards and most extensions I see are for virtual/email gift certificates only. So I need an extension that can incorporate physical gift cards. Any suggestions? I was looking at Webtex Gift Card.
October 10, 2012
Well .. I have to agree with dolaghan
Dont go rushing into this yet .. you will just be spending more time waiting for the missing features. I kind of expected this to sorted by now ..... It almost feels like they have given up on it. ,,,, Been way too long.
July 26, 2012
The Magento api changed at 1.6 hence the lack of future support.
If lightspeed follow last years upgrade path then the release of Mountain Lion should see a bigger upgrade to the main application and hopefully to the ecommerce side of things.
We have used this connector a lot and as much as its helped us there are some major missing features and bug fixes that need addressing.
July 25, 2012
If you are thinking about using lightspeed...forget about it. We have had nothing but trouble and they are taking their sweet time getting a module out that works with anything newer than 1.5. Additionally I have found it to be very slow and not good as a point of sale.
July 8, 2012
Review: We got there in the end. Using it more primarily for stock control, the vast majority of our product admin is done in magento. So far so good on our live site. http://wellgosh.com
June 14, 2012