SFC Consulting

Kount Fraud Prevention Solution

  • Popularity Score 78 Popularity Score

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  • Magento Connect Silver Industry Partner
Stop Fraud. Reduce Chargebacks. Grow Sales. Easy Set Up. Award-winning fraud protection.
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Overview

Kount Fraud Prevention Solution

Monthly service fee is required to use the Kount extension. Contact Kount to discuss your needs & pricing.

Online Merchants Are at Risk!
Every online merchant runs the risk of criminals infiltrating their site and making fraudulent transactions. That cost merchants money, time and resources. Purchases, free trials, new accounts, downloads, etc., are all areas that fraudsters like to target. Whether you’re selling digital goods or shippable items criminal networks are looking to steal from unprotected sites.

Fraud takes a bite out of bottom-line profits. Visa® reports the top reason for charge backs is fraudulent transactions. Kount reduces losses due to fraud dramatically, increases revenue and protects you while expanding your business faster than you might think.

Since every online merchant is 100% responsible for fraudulent transactions, it doesn’t take much to really hurt the bottom line.

Fraud Prevention Made Simple
KOUNT MAKES IT EASY to stop fraud and gives merchants the opportunity to grow revenue without worry. The Kount Fraud Prevention Solution is easy to implement and easy to use, so you can get back to business.

Sales vs. Fraud

Boost Sales, Beat Fraud
With Kount, merchants have the confidence to grow sales into new products, new regions and new industries. Many merchants see revenues rise after implementing Kount because they can accept orders that may have looked suspicious before. Accept more orders, from more people in more places with Kount.

What Are Kount Customers Saying?

BustedTees

“Reduced fraud isn’t the only benefit Kount has provided BustedTees. Kount stopped the fraud and we saw a 5% increase in sales (net after Kount fees). Talk about turning a problem into a plus.”
Adam Schwartz, General Manager, BustedTees (Read Full Case Study)


CD Baby

“Kount Complete makes things so much faster and easier. For instance, I can quickly implement special rules when we’re having a new artist recruitment drive in order to maximize sign ups. Kount has really made my life infinitely easier. I’m back to doing my job instead of spending my entire work week battling fraud.”
Christine Barnum, Controller, CD Baby (Read Full Case Study)


BodyBuilding.com

“Implementing the Kount fraud solution was very simple. And achieving these great results, 5% increase in overall transactions and a 14% decrease in declined orders, in such a short time has exceeded our expectations. With Kount’s technology and expertise on our side, we feel we can confidently move into new and exciting markets.”
Michael McClane, COO BodyBuilding.com (Read Full Case Study)


ClickBank

“It’s hard to put a price on staying in business. If we deny too many legitimate customers, we hurt our brand. On the other hand if we’re not careful and get on the wrong side of charge backs, that can be the end. Fortunately, we really don’t have to worry about that with Kount Complete.”
Tom Denig, Director, Risk Operations, ClickBank (Read Full Case Study)

Reduce The Cost/Loss of Fraud
The Kount Complete™ solution helps lower the impact and cost associated with:
  1. Unrecoverable/Stolen Merchandise
  2. Charge Back Fines & Penalties
  3. Friendly Fraud
  4. Too Many Manual Reviews
  5. High Declined Order Rate
  6. High Refund Rate
  7. Fraud Prevention and Management
  8. Customer Service/Support
FREE ROI ANALYSIS
In just 15 minutes, we can show you how much your business can save and how Kount can help increase sales. Our FREE ROI Analysis illustrates the opportunities awaiting you once fraud is under control. To request a FREE ROI Analysis today, click here.

Using the Magento extension you can have Kount up and running quickly. Please fill out the form at the link below and a Kount Representative will get back to you within 1 business day. http://www.kount.com/magento/magento-extension

If you prefer to call, please contact Kyle Allred at 208-489-2773.

How Can Kount Help Cover the Cost of Magento’s Platform fees?
Many merchants find Kount has an ROI high enough to cover both the cost of the Kount system and the merchants’ Magento platform fees. For more details, request a FREE ROI analysis, click here.

SFC Magento Extensions

StoreFront Consulting offers a range of enterprise grade Magento extensions. Please visit our website to learn more: http://www.storefrontconsulting.com/

If you need support on any SFC extension or just have questions, feel free to contact us by phone at (866) 696-4270 or by email at support@storefrontconsulting.com

Release Notes

6.0.1

2014-02-21 17:49:50
  • Version number: 6.0.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
This extension version is currently unavailable on Magento Connect. Please contact the developer.
Release Date: February 21, 2014

Notes: Bug fix release for MACK=Y in RIS Inquiry request.

Features
66191690 Set MACK=Y on the request instead of MACK=N in RIS inquiry request.

6.0.0

2014-02-21 17:49:10
  • Version number: 6.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
This extension version is currently unavailable on Magento Connect. Please contact the developer.
Release Date: February 11, 2014

Notes: Update Kount SDK and other enhancements.

Features
64063772 Display ENS Url properly excluding the admin key and always as https
64063772 Upgrade Kount SDK to 5.5.5
64071922 Added a configuration setting to enable Kount observation of Admin orders.
64062286 Send the Magento Version, and Extension Version to Kount as PLATFORM, and EXT in user defined fields.
64068280 Added additional fields from Kount Transaction & Data Collector to the Kount tab on Magento Orders.
64157422 Set the target of the Kount AWC button on Magento Orders in Admin to link directly to the transaction in Kount AWC.
64069302 Added an additional requirement for ENS events to be applied to Magento Orders. Now order number, and transaction id both must match.
64063314 Send Shipping Carrier, and Shipping Method to Kount as user defined fields as CARRIER and METHOD
64151264 Added exception handling to ENS events to ensure if the first in a series fails not all of the ENS events will be skipped in the batch.
61989320 We are now creating a unique session id limited to 32 characters to solve potential issues where the web applications may be using session id's longer than 32 characters which is not allowed by Kount.
64071688 We are now changing the session id after every order is placed. This will alleviate the issue with CSR's are placing orders on behalf of customers. We are also sending 10.0.0.1 when Phone-to-Web orders are placed.
64184934 Change Kount Decline customer order status to Decline
64063234 Added a configuration setting to enable/disable Kount SDK logging.
49590625 Added error messages when unable to save cert files during configuration of the extension which may result from bad file permissions.

Release 5.1.0 - May 11, 2013

2013-05-11 16:06:38
  • Version number: 5.1.0
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13
This extension version is currently unavailable on Magento Connect. Please contact the developer.
Release Date: May 10, 2013

Notes: Release adds support for Magento EE 1.13.0.0, and CE 1.8 Alpha. Also refactored code to improve code style and maintainability and added new build process for extension..

Features
49202803 Implemented support for CE 1.8 Alpha
49614481 Implemented support for EE 1.13.0.0
47492121 Included a shell a script with the extension to validate Kount SSL certificate and passphrase.

Release 5.0.3 - April 4, 2013

2013-05-03 15:26:18
  • Version number: 5.0.3
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
This extension version is currently unavailable on Magento Connect. Please contact the developer.
Features Added in Release
47442917 Changed the way Kount handles admin orders to better work with the OneStepCheckout Extension

Bug Fixes Included in Release
46922885 Fixed a sqlstate error that occurred when receiving the ENS callbacks on declined orders placed with PayPal Express.
Reviews

About the Developer

This extension was developed by and is supported by SFC Consulting

Kount Fraud Prevention Solution 4 5 2 2
Kount Fraud Prevention Software While Kount did not encompass Authorize directPost payment gateway, it did utilize Authorize's regular API and we were able to almost completely stop the fraud on our websites. We were above a 30% fraud rate and with the help of Kount's rules and VIP lists, we are at about a 3% fraud rate now. Awesome job Kount and thanks for the excellent customer and service support! March 26, 2014
Kount is Useful, Extension is ... OK First let me say we run CE v 1.7.x (at time of install) and were looking for a Fraud Control Solution. We came across Kount and after speaking with the sales rep decided to move forward with installation. The cost is a bit extravagant. We agreed to $4k to execute the agreement and a min of $500/ month in "Risk Inquiries". We were promised the extension would work for admin orders taken over the phone as we saw an increase of fraud orders that were "called in". Unfortunately, the extension only works for online orders once installed. That is unless you transpose order info to the frontend of the website. So, Kount agreed to send us to a developer "Intellect Labs" for customization.. This cost $2500 and took a total of 10 days to complete (even though the owner said it would take "a couple hours" in the initial contact email). Once properly setup (rules, whitelists and blacklists), Kount's system is stellar. It stops orders which are marginal so they can be reviewed manually. Additionally it makes it easy to refund/cancel those orders by simply declining those orders in Kount. The extension could be better if it were a deeper integration where you didn't need to go to Kount's site. Basically, this extension only communicates with kount's platform. All order memo's and status changes carry over to Magento, but need to be made in Kount's interface. Now when an update comes out, you need to customize the extension all over again. I keep telling myself this is an investment, but it feels like Intellect Labs is gouging. Maybe Kount can have SFC consulting build the "Admin Order" functionality into the extension. March 5, 2014
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